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Ira Toyota Saco

Saco, ME

4.5
2,237 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,237 reviews

August 19, 2023

Strange that the car was there 2 months ago and everything was good and now a 1 1/2 year old car needs tires? Please More

by sedimost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
U known
August 18, 2023

Professional and courteous. Diagnosed the issue in a timely manner. There was some difficulty time wise securing necessary parts for repair. However, gave me an accurate time More

by Deni
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Sep 09, 2023 -

Ira Toyota Saco responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 18, 2023

dropped my car off for state Inspection and front brakes , they also preformed fluid changes and flushed to keep my Rav 4 running the best it can . They did call to inform me what they found and what the co More

by Shimano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 16, 2023 -

Ira Toyota Saco responded

Thank you for choosing Ira Toyota Saco! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 18, 2023

Definitely friendly, April is a fantastic customer service person. Went out of her to help me with my car repair. More

by ebnelson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April was fantastic
Aug 23, 2023 -

Ira Toyota Saco responded

Thank you for your kind words for our staff, we appreciate it!

August 17, 2023

Very nice experience through test drive to deal and prep. Everyone was friendly and not pushy. More

by Petebaker118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Levesque, Brady Provencher
Aug 23, 2023 -

Ira Toyota Saco responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 17, 2023

Long wait time. Left without a next oil change sticker, tire pressure light came on More

by lionelnishimwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
August 16, 2023

Was in for just an oil change, told the receptionist I would be waiting. Almost 2 hours later no one comes to talk with me about the service I requested. During this time I saw many service advisors comin More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 14, 2023

Been a customer with Toyota for little more than 10 years now. Great customer service. My car always runs better after a visit. More

by C12H22O113.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole and the amazing auto techs behind the scene
Aug 23, 2023 -

Ira Toyota Saco responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

August 14, 2023

What stood out to me was the talking video about the actual mechanical work done by the mechanic himself. It was something that I had never seen before. It was very transparent and illuminating. More

by peter124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Saco.
Aug 16, 2023 -

Ira Toyota Saco responded

Thank you for the Five Star review we were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

August 12, 2023

Excellent customer service with welcoming atmosphere, pertinent information, and timely turnaround. And costs are explained upfront with options explained. More

by kevinfreeman158
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Aug 23, 2023 -

Ira Toyota Saco responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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