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Ira Toyota Saco

Saco, ME

Overview
Reviews
Vehicles
4.5
2,253 Reviews
Call Dealership (207) 536-3642
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783 Portland Rd

Saco, ME

04072

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Showing 2,253 reviews

October 28, 2023

The staff is polite and efficient. The waiting area is comfortable. I have no complaints More

by mjcrouter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service Dept
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Oct 31, 2023 -

Ira Toyota Saco responded

We are pleased to hear that the staff is polite and efficient and that you find the waiting area comfortable. Having a positive experience with polite and efficient staff is important, and it's great that you have no complaints. Your feedback is appreciated!

October 27, 2023

Went in to have an inspection and it only took us 20 minutes. Jacob was very nice to work with. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 01, 2023 -

Ira Toyota Saco responded

A quick and efficient inspection, especially when it only takes 20 minutes, is a positive experience. It's great to hear that Jacob was nice to work with during the process. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting in the future.

October 25, 2023

The sales man was fast and very accurate at his job I was highly impressed. I’m gonna go back there again for the same experience. More

by Rogfect1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fecteau
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Nov 02, 2023 -

Ira Toyota Saco responded

It's great to hear that the salesperson at Ira Toyota in Saco was fast and accurate in their job, leaving you highly impressed. Consistency in delivering a positive buying experience can make a dealership stand out. Your positive feedback is much appreciated!

October 24, 2023

Great work, great customer service. Great communicator, great environment, working in good timely manner. I strongly recommend to however is looking for a great quality dealership More

by rugema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Marriott
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Nov 02, 2023 -

Ira Toyota Saco responded

It's fantastic to hear that you've had a positive experience with great work, customer service, communication, and a welcoming environment at Ira Toyota Saco. Your strong recommendation to anyone looking for a high-quality dealership is much appreciated and speaks highly of the service you've received. Your positive feedback is greatly appreciated!

October 24, 2023

They kept me informed about any additional problems they found pertaining to my auto service. More

by jjcwecwork111
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole 5 stars
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Oct 31, 2023 -

Ira Toyota Saco responded

It's great to hear that they kept you informed about any additional problems we found related to your auto service. Transparent communication and keeping customers informed about the status of their vehicles are essential for a positive service experience. Your feedback is valued!

October 24, 2023

Love the service. It was fast, convenient and professional. They also went the extra step by connecting my new phone to Bluetooth and Google Play. More

by kellysolutionsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Nov 01, 2023 -

Ira Toyota Saco responded

Receiving fast, convenient, and professional service is always appreciated, and it's great to hear that we went the extra step by helping you with Bluetooth and Google Play setup. Thank you!

October 23, 2023

Ira Toyota Saco provided a great experience for leasing a car. Berto Arroyo provided exceptional customer service and care. Berto ensures that you are happy with the vehicle and listens to your needs. Thank More

by sydneysduest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
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Oct 24, 2023 -

Ira Toyota Saco responded

It's wonderful to hear that you had a great experience leasing a car from Ira Toyota in Saco and that Berto provided exceptional customer service. A salesperson who listens to your needs and ensures your satisfaction is truly valuable. Enjoy your new vehicle!

October 22, 2023

The staff is very friendly and easy to work with They do not try to over sell you on anything. More

by wayneluce1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Arey
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Oct 24, 2023 -

Ira Toyota Saco responded

It's wonderful to hear that the staff is very friendly and easy to work with and that they don't pressure you into unnecessary upsells. A customer-focused approach and transparent service can make the overall experience more pleasant. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Poor communication- recommended additional services without a clear explanation why. Had to hunt down the service rep to get an explanation. Didn’t give a good estimate of the time it would take for re More

by gws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
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Oct 23, 2023 -

Ira Toyota Saco responded

I apologize that you experienced a lack of communication during your service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at dsteeves@iratoyotasaco.com. Dennis Steeves, General Manager

October 20, 2023

Courteous and efficient service advisor. Timely appointment. Options were clearly presented for follow up recommendations. More

by wendy.weiler54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Oct 24, 2023 -

Ira Toyota Saco responded

Courteous and efficient service advisors, timely appointments, and clear presentation of follow-up recommendations are all key elements of a positive service experience. It's great to hear you had a good experience with these aspects. Thank you for your business, and we look forward to serving you again in the future.

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