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Ira Toyota Saco

Saco, ME

Overview
Reviews
Vehicles
4.5
2,253 Reviews
Call Dealership (207) 536-3642
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783 Portland Rd

Saco, ME

04072

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Showing 2,253 reviews

November 21, 2023

Cannot give enough kudos to the staff about my appointment this morning. Everyone is friendly AND professional. My wait time was spot on and the building was very clean and brightly lit. Win wi More

by Scott B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 05, 2023 -

Ira Toyota Saco responded

It's fantastic to hear you had an amazing experience at Ira Toyota Saco! A combination of friendliness, professionalism, punctuality, cleanliness, and a well-lit environment truly makes for an exceptional customer service experience. It's wonderful that we've earned your loyalty as a new customer. Thank you for your business!

November 18, 2023

Quick appointment s good service friendly fair prices cost told up frount. Good setting while you wait if you choose too More

by Mike wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure person's name
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Dec 02, 2023 -

Ira Toyota Saco responded

Having a smooth experience with quick appointments, good service, fair pricing, and upfront cost information is fantastic! Thank you for your business!

November 17, 2023

Let me know when my maintenance was due & scheduled appointment at my convenience. Promptly taken in with friendly customer service. More

by nblanding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Dec 01, 2023 -

Ira Toyota Saco responded

It's fantastic to hear about your proactive experience with scheduling maintenance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Salespeople was excellent but the financial part was confusing. Too much paperwork. Waiting time was excessive. Picking up car was not clear. Just pointed me in general area. Took me a while to find veh More

by Bonbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis - five stars
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Dec 04, 2023 -

Ira Toyota Saco responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Joseph Bruni the General Sales Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Dennis Steves, General Manager dsteeves@iratoyotasaco.com

November 15, 2023

Nicole was excellent in service. This is a great service department. They know what they are doing. Fast professional good pricing and honest More

by Ktreschitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Dec 02, 2023 -

Ira Toyota Saco responded

It's fantastic to hear about your positive experience at Ira Toyota Saco! Nicole's excellent service and the overall competence of the service department are noteworthy. Fast, professional, fair pricing and honesty are key factors that contribute to a satisfying service experience. Thank you for your business!

November 15, 2023

Not given a copy of inspection and 2 hrs for oil change and tire rotation More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 01, 2023 -

Ira Toyota Saco responded

We apologize for not giving you a copy of the paperwork. Please contact your service advisor and he will gladly give you a copy. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Friendly knowledgeable people who do their jobs with skill & desire to help the customer. Explanations of work done is freely given. More

by Jstadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine, Jason Defelice
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Dec 02, 2023 -

Ira Toyota Saco responded

It's great to hear you've had some wonderful experiences with knowledgeable and customer-oriented professionals! Having friendly and skilled individuals who are eager to help and explain the work being done can greatly enhance the overall service experience. Thank you for your business!

November 14, 2023

Service was friendly and informative and their team was able to fix any issues promptly while keeping me updated along the way. Will be returning. More

by Voosvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ellery
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Dec 02, 2023 -

Ira Toyota Saco responded

It's great to hear that you had a positive service experience! Friendly and informative service, along with prompt issue resolution and updates, make for a reassuring and efficient visit. Thank you for your business!

November 14, 2023

I found your company a nightmare to work with. If I didn’t have a new Toyota, I would find a different company. More

by Beth Blanchette
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Report | Print
Nov 16, 2023 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 10, 2023

Courteous knowledgeable professional reasonable prices. We have owned two Toyota Trucks. Very reliable Truck handles easy for either man or woman More

by newtonp420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Report | Print
Dec 02, 2023 -

Ira Toyota Saco responded

It's wonderful to hear about your positive experiences with Toyota trucks! The combination of courteous, knowledgeable, and professional service along with reasonable prices truly adds value to the ownership experience. Thank you for your business!

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