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Ira Toyota Saco

Saco, ME

4.5
2,252 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,252 reviews

December 08, 2023

I called the dealership to make an appointment for a motor vehicle inspection. They were able to get me in the very next day. The rep (Christine) was very professional and treated me with both respect a More

by MoxieMtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Dec 13, 2023 -

Ira Toyota Saco responded

That sounds like an efficient and pleasant experience! It's great that Ira Toyota Saco could accommodate your appointment quickly. Having a professional and courteous representative like Christine can make the whole process smoother. Being satisfied with the service and the additional recommendation shows we provided comprehensive care. Overall, it seems like a positive visit! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

This dealership has treated me very nicely. That is why I returned for my second car. More

by psouzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Dec 08, 2023 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Sales was fair and went smoothly, service department was extremely disappointing and did not care about a positive outcome. More

by Peter Flaherty
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric ellery
Dec 13, 2023 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 05, 2023

I scheduled an appointment to pick up my second key fab as I only received one because of the chip shortage. It was scheduled for 45 minutes but lasted 1 1/2 hours They didn’t have any key fab for me e More

by Bob Harradon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unkown
Dec 13, 2023 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 05, 2023

All work done there. Satisfied. Recommend . Technicians and salespeople very professional. Thank you for good service More

by Suzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 06, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

The team here always strives to help us keep our 2008 tundra running and within our budget. They offer various ways to solve a problem and then service that need! Christina and Brian are truly some of th More

by pappabear41bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sugars, Brian Jones
Dec 07, 2023 -

Ira Toyota Saco responded

It's fantastic to hear that you had a great experience and that Christina and Brian provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Buying a vehicle here is simple and quick. The service department has been less than favorable. I had my new vehicle serviced this past weekend and found my car with the old inspection sticker More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric in service
Dec 13, 2023 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 02, 2023

Went in for a routine service …appointment booked on line said it was a drop off but I was actually waiting ….the service was done in less than an hour after I was told it could be a longer wait because of t More

by beastpierre73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric ….service department
Dec 06, 2023 -

Ira Toyota Saco responded

It's great to hear that despite the initial confusion with the appointment type, the service staff at Ira Toyota Saco provided excellent service and managed to complete your service in less time than anticipated. Our ability to efficiently handle the situation and complete the service promptly reflects our dedication and skill. Thank you for your business!

November 30, 2023

It was overall a very good experience. My dealings with the advisor(s), courtesy driver and cashier were all pleasant. My bill was as it was quoted and my vehicle was ready before antici More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisors: Ben and Christine. Courtesy Shuttle: Charlie. Cashier: didn't get her name
Dec 01, 2023 -

Ira Toyota Saco responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We look forward to your next visit!

November 30, 2023

Christina is an amazing consultant. Many thanks for explaining the services in language, I could understand. More

by Dduffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Dec 02, 2023 -

Ira Toyota Saco responded

It's fantastic to hear that you had a great experience and that Christina provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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