Ira Toyota Saco

Waited five hours, the work wasn’t completed, and the customer service was untrustworthy. I will never go back. I went somewhere else and they did the added work needed for $300 less than Ira Toyota, in customer service was untrustworthy. I will never go back. I went somewhere else and they did the added work needed for $300 less than Ira Toyota, in a little over an hour, and were a pleasure to work with. Never again, Ira. I have been a costumer for 14 years at this dealership and it’s been dreadful ever since Ira bought it. Don’t go. More

We purchased our 2012 Highlander at Ira. Their great service continues in servicing our vehicle. Their great service continues in servicing our vehicle. More

Yeah they seem to be an average dealership they don't listen to what I asked when I told him to wash the vehicle and put it on charge when they're done doing the service and I have to go back and check a listen to what I asked when I told him to wash the vehicle and put it on charge when they're done doing the service and I have to go back and check and they still didn't do it. And I also thought they included the sticker for the first two years the inspection sticker but apparently not More

World class and professional service. Large waiting room and great breakfast sandwich with free coffee Large waiting room and great breakfast sandwich with free coffee More

Great, prompt service and amazing lounge to relax and grab lunch! Will definitely be back for both! grab lunch! Will definitely be back for both! More

My customer representative (Vlad Skala) was professional and helpful without applying any pressure. He found the vehicle that I was looking for and answered all of my questions only offering add-ons that we and helpful without applying any pressure. He found the vehicle that I was looking for and answered all of my questions only offering add-ons that were of value. More

I'm not sure you're the person to send this to but please let the service dept know that I am very disappointed in what happened. I was told upon arrival by a very nice older gentleman that I had a small scr let the service dept know that I am very disappointed in what happened. I was told upon arrival by a very nice older gentleman that I had a small screw in one tire. He felt it was in a spot that I could just leave it in and see how things went. Shortly after I received a text from Trevor stating that I needed a brand new tire. Because I just lost my husband and am very new to all this I said ok. He said it would cost around $100. ($200 being covered) I have since found out from a person who has a lot of experience that the tire could have been plugged and I did not need to buy a brand new one. I was never given that option and I feel like I was taken advantage of. when I have to go to your dealership again I will make sure that I bring someone knowledgeable with me. I'm sure I will get an argument about this from your superiors but I needed to tell someone nevertheless. Please pass this along Thank you Julie Harper More

It was regular maintenance and I was very pleased with how pleasant and helpful Tori was. how pleasant and helpful Tori was. More

I was very impressed with the facility and the professional treatment I received. I will recommend this dealership to family and friends. professional treatment I received. I will recommend this dealership to family and friends. More

I’ve only been to the service department and while there is a large turnover in service people who communicate with you they all is knowledgeable and easy to work with. I’ve been satisfied with the work I is a large turnover in service people who communicate with you they all is knowledgeable and easy to work with. I’ve been satisfied with the work I have done on my 2008 Toyota Prius. It runs very well, is comfortable,and it gets good gas mileage. More