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Ira Toyota Saco

Saco, ME

4.5
2,246 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,246 reviews

February 07, 2024

First time at this dealership great first impression set up for customer satisfaction nice waiting area More

by Purplestar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 10, 2024 -

Ira Toyota Saco responded

We're delighted to hear that your first visit to our dealership left a great first impression and that you found our setup focused on customer satisfaction. We appreciate your positive feedback. Thank you for choosing our dealership, and we look forward to providing excellent service in the future as well!

February 07, 2024

Even tho I did not have an appointment I was greeted warmly and my concerns addressed. Christine continued to be helpful on my two subsequent visits and made sure my problem was solved as soon as possi More

by Jcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Feb 10, 2024 -

Ira Toyota Saco responded

We're glad to hear that despite not having an appointment, you were warmly greeted and your concerns were addressed. It's great that Christine continued to be helpful during your subsequent visits and ensured that your problem was resolved as soon as possible. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

After shopping for several days and talking to multiple dealerships I walked into Toyota Saco and was lucky to run into Berto. He was very helpful and not at all pushy. He worked within my budget and helpe More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 10, 2024 -

Ira Toyota Saco responded

Thank you for sharing your positive experience at Ira Toyota Saco! We're delighted to hear that Berto provided you with excellent assistance during your car shopping journey. It's wonderful that he was helpful, knowledgeable, and worked within your budget to help you find the right vehicle. We understand the importance of a smooth and efficient process, and we're glad to hear that you were in and out in no time. We appreciate your feedback and are grateful for the opportunity to serve you. Safe travels in your new vehicle!

February 06, 2024

Everyone was very kind and helpful. Berto, who I worked with directly, answered my questions and did his best to get me the car I wanted. More

by jdearborn55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 09, 2024 -

Ira Toyota Saco responded

Thank you for your positive feedback! We're glad to hear that everyone, especially Berto, was kind and helpful. We appreciate your business and look forward to assisting you in the future!

February 05, 2024

Everyone there was great! My salesman Berto Arroyo is next level. Very chill,no preasure, his knowledge of Toyota is second to none. Extremely nice,never made me feel hurried More

by Ed-Win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 09, 2024 -

Ira Toyota Saco responded

Thank you, Ed, for your loyalty and for sharing your positive experience with Berto at our dealership! We're thrilled to hear that Berto provided you with exceptional service, making your car-buying experience enjoyable and stress-free. Your kind words and repeat business mean a lot to us. We appreciate your trust and look forward to serving you again in the future. Happy driving!

February 05, 2024

I found averyone very helpful and up front with the cost of the material and labor. I would go back for service. More

by lonfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sugars
Feb 09, 2024 -

Ira Toyota Saco responded

Thank you for sharing your positive experience! We're glad to hear that everyone was helpful, transparent, and upfront with the cost of materials and labor. We appreciate your feedback and look forward to assisting you again!

February 03, 2024

I love the Service Team. They are all professional and understanding. Today Christina helped me figure out me extended warranty and she was great! More

by cheri.c22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Feb 08, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 03, 2024

Christina in the service department is the best! She actually seems like she has the customer in mind. I love her honesty and thoroughness. Keep up the great work. She is a person that would and More

by TAB0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina in service.
Feb 08, 2024 -

Ira Toyota Saco responded

We're delighted to hear about your positive experience with Christina in the service department. Her honesty and thoroughness are truly appreciated, and we're thrilled to have her on our team. Thank you for your kind words, and we look forward to serving you again in the future!

February 01, 2024

The most recent appointment I had probably was one of the best I've had there. It is unclear why one has to wait for two hours for an oil/filter change. However, the service manager, Christina, made the expe More

by mooerslinda8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 27, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Ira Toyota Saco responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Dennis Steeves General Manager dsteeves@iratoyotasaco.com

January 29, 2024

The service advisor was very courteous and professional. They took the car in on time and washed it when they were done. More

by bjohnston256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service advisor's name
Jan 30, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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