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Ira Toyota Saco

Saco, ME

4.5
2,179 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,179 reviews

January 04, 2024

The whole team was amazing! Everyone was friendly and very professional. I felt like I belonged once I walked in the doors. More

by vanessa_morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jan 05, 2024 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We are thrilled to have provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

They sell a great product, so that makes things easy however our sales person struggled to really listen to what we needed and at times even finding a car listed on the company’s website seemed difficul More

by jandsoliver1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall sales persons name
Jan 10, 2024 -

Ira Toyota Saco responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 207-571-3805. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Dennis Steeves General Manager Ira Toyota Saco 207-571-3805 dsteeves@iratoyotasaco.com

December 30, 2023

Sun par not impressed on any visit , slow service and long wait times. Also don’t listen to what your visit was for and book the wrong service More

by Rleclair179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 04, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 29, 2024 -

Ira Toyota Saco responded

I apologize for this delayed response, but I appreciate you informing me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

December 30, 2023

The Saco Toyota dealer was able to get my car in quickly and they had my car out in a day. They also fixed another issue with my car that i had forgot to mention and it wasnt a problem or a trip back which More

by Darien Quinones
Recommend Dealer
Yes
Employees Worked With
Caleb (5stars)
Jan 03, 2024 -

Ira Toyota Saco responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Efficient as always. Inspire trust always a good outcome But it’s the generosity of spirit. How well and carefully I was taken care of by Mike my service agent, who made More

by saltmarshwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Wendy Lewis
Jan 03, 2024 -

Ira Toyota Saco responded

It's fantastic to hear that you had an efficient experience and that Mike provided gentle and gallant assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

From the minute we walked into the dealership until we drove off the lot in our 2024 Grand Highlander we were treated as if we were the only customers in the (very busy!) dealership. Our sales person, Per More

by requia56
Recommend Dealer
Yes
Employees Worked With
Perrin Cody, Brandon Richard
Jan 03, 2024 -

Ira Toyota Saco responded

It's fantastic to hear your experience at IRA Toyota of Saco was nothing short of exceptional! Perrin's dedication and effort to secure your dream vehicle while accommodating your terms made a significant impact. Going above and beyond truly reflects outstanding customer service. Brandon's personal touch. Congratulations on your new Grand Highlander! We appreciate your business. We are excited to help you in the future.

December 29, 2023

I took my car in for routine maintenance and was told it needed almost $600 of work immediately. I was shocked so decided to decline the additional serves and had another mechanic look at the vehicle. Most More

by Annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 04, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 29, 2024 -

Ira Toyota Saco responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

December 28, 2023

nice staff, polite and welcoming good customer service will come back transparent prices good advice More

by Anh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Dec 30, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

I very attractive reception, waiting and sales area with lots of friendly people around. Nice atmosphere and a good car! More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Wilcox, Brandon Hersey
Dec 30, 2023 -

Ira Toyota Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Friendly and courtesy knowledgeable of my concerns. Always able to answer my questiions. Quick service. More

by cynfaye75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Dec 30, 2023 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly, courteous, and knowledgeable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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