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Ira Toyota Saco
Saco, ME
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They sell a great product, so that makes things easy however our sales person struggled to really listen to what we needed and at times even finding a car listed on the company’s website seemed difficul however our sales person struggled to really listen to what we needed and at times even finding a car listed on the company’s website seemed difficult. It was a busy day and our sales rep was trying to sell two cars at once, so the experience might have been overwhelming for him a bit as a newer sales rep. Took us 7 hours to buy a car and that with only test driving 2 vehicles and purchasing the 2nd, crazy to think that took that long! More
The Saco Toyota dealer was able to get my car in quickly and they had my car out in a day. They also fixed another issue with my car that i had forgot to mention and it wasnt a problem or a trip back which and they had my car out in a day. They also fixed another issue with my car that i had forgot to mention and it wasnt a problem or a trip back which was nice. More
Efficient as always. Inspire trust always a good outcome But it’s the generosity of spirit. How well and carefully I was taken care of by Mike my service agent, who made Inspire trust always a good outcome But it’s the generosity of spirit. How well and carefully I was taken care of by Mike my service agent, who made sure extra work was completed that evening and my car washed. But most of all he gently / gallantly took care of me, a hero. More
From the minute we walked into the dealership until we drove off the lot in our 2024 Grand Highlander we were treated as if we were the only customers in the (very busy!) dealership. Our sales person, Per drove off the lot in our 2024 Grand Highlander we were treated as if we were the only customers in the (very busy!) dealership. Our sales person, Perrin Cody worked tirelessly to get us into our dream vehicle at the terms that worked for us, he was just fantastic to work with, went above and beyond. Our last stop was to meet with Brandon Richard, who went over the final paperwork and offered us some bonus options at no extra charge to help us maintain our beautiful vehicle. He was very personable, he and my husband talked about their fantasy football leagues, so what had been a very long day for him ended with him relaxed and happy. Thanks to all who made this an enjoyable experience. This was our first time buying from IRA Toyota of Saco (Maine), it will not be our last!! More
I took my car in for routine maintenance and was told it needed almost $600 of work immediately. I was shocked so decided to decline the additional serves and had another mechanic look at the vehicle. Most needed almost $600 of work immediately. I was shocked so decided to decline the additional serves and had another mechanic look at the vehicle. Most of the additional work was not needed (1 out of 4 recommendations were valid), and it still took Toyota 2+ hours to simply rotate my tires after declining they do the additional work they recommended. No one checked in with me, or explained the additional services needed. When I got in my vehicle, my maintenance sticker wasn’t even updated. I won’t be back for service! More