Ira Toyota Saco

A dealer in MA insisted that we go to Ira after the car they sold us failed ME inspection. We thought the fix was in. Ira was honest and failed the vehicle. They provided video documentation allowing us to they sold us failed ME inspection. We thought the fix was in. Ira was honest and failed the vehicle. They provided video documentation allowing us to negotiate the needed repair. All Ira staff were polite, their waiting room was good for working while waiting, and the food was good, too. Well done, Ira. More

It was a very pleasant buying experience at Ira Toyota in Saco Maine. I was kept informed throughout the process, Which went very smoothly just as importantly, no surprises! On another note it’s a very beaut Saco Maine. I was kept informed throughout the process, Which went very smoothly just as importantly, no surprises! On another note it’s a very beautiful modern showroom, which has a kitchen which serves food! I recommend people check them out for new cars and use cars. More

The people I worked with — Geneva and Gina — were very helpful. They responded to my questions and made the process go smoothly. The only hiccups were with software — incorrect purchase price, add-ons not helpful. They responded to my questions and made the process go smoothly. The only hiccups were with software — incorrect purchase price, add-ons not ordered — but those were corrected quickly. Overall, a very good experience. More

This is the second car I got here, salesman ok, I told them I wanted no more than a 60 months loan and all paperwork was finalized with 75 months by the financial guy, I was extremely upset by this. They them I wanted no more than a 60 months loan and all paperwork was finalized with 75 months by the financial guy, I was extremely upset by this. They need to do what the customer wants. More

Even though I had an appointment for an oil change and tire rotation, it took 2 1/2 hours to complete. I hope that it isn’t the normal time for this kind of procedure. The advisor was good but I would hes tire rotation, it took 2 1/2 hours to complete. I hope that it isn’t the normal time for this kind of procedure. The advisor was good but I would hesitate to have an oil change there again. More

Today I went in for my 35k appointment, I’ve been here for every 5k since they sold me the vehicle. Today by far stood out. I went in at my scheduled appointment time of 12:15pm and I waited in the lounge for every 5k since they sold me the vehicle. Today by far stood out. I went in at my scheduled appointment time of 12:15pm and I waited in the lounge for the service to be completed. At 1:09pm I get the notification my everything is “green” and my advisor will be with me shortly. By 2:04pm I got tired of sitting there and proceeded to get up and wander the area. I step outside to get some fresh air passing through the service Bay Area and service writers, my vehicle is sitting outside ready to go. I proceed to go back in and wait until roughly 2:40pm for my service advisor to find me and pass off my keys and hand off my paperwork to the receptionist. I walk out not wanting to make a big deal of the situation as it was a busier than usual Saturday. The reason this review is being written is even after all that when I got back in my vehicle to depart I realized they never bothered to reset my maintenance required notification which admittedly put me over the edge. More

Easy to schedule a service and the waiting time is within one hour which is acceptable one hour which is acceptable More

Everyone at Ira was great & helped us the best they could! Our sales Agent Perrin was pleasant to work with and made sure to meet our needs & wants while getting us into a new vehicle. could! Our sales Agent Perrin was pleasant to work with and made sure to meet our needs & wants while getting us into a new vehicle. More

You sold me a car with wrong battery and charged me for it. Among other things it. Among other things More

Great service excellent advisor. I felt like I was well taken care of 👍. Christina was awesome. I felt like I was well taken care of 👍. Christina was awesome. More