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Ira Toyota Saco

Saco, ME

4.5
2,179 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,179 reviews

February 03, 2024

Christina in the service department is the best! She actually seems like she has the customer in mind. I love her honesty and thoroughness. Keep up the great work. She is a person that would and More

by TAB0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina in service.
Feb 08, 2024 -

Ira Toyota Saco responded

We're delighted to hear about your positive experience with Christina in the service department. Her honesty and thoroughness are truly appreciated, and we're thrilled to have her on our team. Thank you for your kind words, and we look forward to serving you again in the future!

February 01, 2024

The most recent appointment I had probably was one of the best I've had there. It is unclear why one has to wait for two hours for an oil/filter change. However, the service manager, Christina, made the expe More

by mooerslinda8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 27, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Ira Toyota Saco responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Dennis Steeves General Manager dsteeves@iratoyotasaco.com

January 29, 2024

The service advisor was very courteous and professional. They took the car in on time and washed it when they were done. More

by bjohnston256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service advisor's name
Jan 30, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Thier service center is top notch. They really helped me though a touch problem I was having with my older car I got from them and I'm so appreciative! Very professional and prompt. More

by tehflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jan 30, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

I drove my car up from Florida & needed it to be winterize & reg. Service visit. They told me everything they would do. Bthey were so kind to have the courtesy van take me to the movie instead of w More

by Dmsto100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtesy driver, sorry I did not get his name.
Jan 31, 2024 -

Ira Toyota Saco responded

Thank you for sharing your experience. We're delighted to hear that Christine and the team took good care of you during your service visit. We appreciate your feedback and look forward to serving you again!

January 26, 2024

I have always and will continue to have my vehicles serviced at IRA Toyota. They are professional and courteous and give me the best information on my car. More

by Jooca23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jan 30, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

This purchase was as quick and painless as they come. The salesperson Ricky was so easygoing More

by CubsFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 30, 2024 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We are thrilled that Ricky provided you with an easygoing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 20, 2024

Third vehicle from dealership. My experience with the folks here gets better every time. Ask for Gwen; she'll take care of you. Knowledgeable, upfront, top salesperson and now I More

by Betho8917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Wilcox
Jan 25, 2024 -

Ira Toyota Saco responded

Thank you for your loyalty and for sharing your positive experience! We're thrilled to hear that your experiences with our dealership and Gwen have been getting better every time. It's great to know that Gwen is knowledgeable, upfront, and a top salesperson. We appreciate your trust and look forward to serving you again for your future vehicle needs!

January 18, 2024

Great service, very professional and knowledgeable, I highly recommend it!! Always a wonderful experience!! I’m truly a very satisfied customer! More

by mattgreenleaf3381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure—nice guy though , Rob Arey
Jan 23, 2024 -

Ira Toyota Saco responded

We're thrilled to hear that you had a great service experience, and we appreciate your kind words about our professionalism and knowledge. Your recommendation means a lot to us, and we're delighted to have you as a satisfied customer. We're here to assist you, and thank you for choosing our service for your automotive needs!

January 17, 2024

I was pleasantly surprised that great customer service lives on ! Everyone was so down to earth and really cared about the people they serve! Ben Sacco went above and beyond the call of duty trying to h More

by Kimberlykaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Sacco Assistant Service Manager
Jan 19, 2024 -

Ira Toyota Saco responded

It's truly heartening to hear about your positive experience at Ira Toyota Sacco and the exceptional customer service you received. Ben's dedication to going above and beyond to help you with your extended warranty and the team's detailed explanation of your vehicle's issues reflects a commitment to customer satisfaction. Thank you for sharing your recommendation. Safe travels and continued satisfaction with your vehicle!

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