Back

Ira Toyota Saco

Saco, ME

4.5
2,179 Reviews

783 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 2,179 reviews

February 13, 2024

Jessica Drost, the service director handled my complaint very well. I recommend this service department! More

by lanehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Drost, service director
Feb 13, 2024 -

Ira Toyota Saco responded

We appreciate your feedback, and it's great to hear that Jessica, the service director, handled your complaint effectively. We're here to help!

February 08, 2024

Great customer service and informative answering any questions or concerns. Delivered the service within the timeframe given. More

by Rosanne Francoeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 10, 2024 -

Ira Toyota Saco responded

Thank you for your positive feedback! We're delighted to hear that you experienced great customer service and that we were able to address your questions and concerns informatively. Delivering the service within the given timeframe is our commitment, and we're glad we could meet your expectations. We appreciate your trust in our services.

February 08, 2024

I have had several appointments at Ira Toyota and all of them have met or exceeded my expectations. Friendly and professional staff 👍 Work done correctly and on time 👍 Comfortable waiting area 👍 More

by Scott B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Feb 10, 2024 -

Ira Toyota Saco responded

Thank you for your positive feedback! We're delighted to hear that your experiences at Ira Toyota have consistently met or exceeded your expectations. Our friendly and professional staff, along with the correct and timely completion of work, aim to provide you with the best service. We're also pleased to know that you find our waiting area comfortable. We appreciate your business and look forward to serving you again.

February 07, 2024

Even tho I did not have an appointment I was greeted warmly and my concerns addressed. Christine continued to be helpful on my two subsequent visits and made sure my problem was solved as soon as possi More

by Jcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Feb 10, 2024 -

Ira Toyota Saco responded

We're glad to hear that despite not having an appointment, you were warmly greeted and your concerns were addressed. It's great that Christine continued to be helpful during your subsequent visits and ensured that your problem was resolved as soon as possible. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

First time at this dealership great first impression set up for customer satisfaction nice waiting area More

by Purplestar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 10, 2024 -

Ira Toyota Saco responded

We're delighted to hear that your first visit to our dealership left a great first impression and that you found our setup focused on customer satisfaction. We appreciate your positive feedback. Thank you for choosing our dealership, and we look forward to providing excellent service in the future as well!

February 07, 2024

After shopping for several days and talking to multiple dealerships I walked into Toyota Saco and was lucky to run into Berto. He was very helpful and not at all pushy. He worked within my budget and helpe More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 10, 2024 -

Ira Toyota Saco responded

Thank you for sharing your positive experience at Ira Toyota Saco! We're delighted to hear that Berto provided you with excellent assistance during your car shopping journey. It's wonderful that he was helpful, knowledgeable, and worked within your budget to help you find the right vehicle. We understand the importance of a smooth and efficient process, and we're glad to hear that you were in and out in no time. We appreciate your feedback and are grateful for the opportunity to serve you. Safe travels in your new vehicle!

February 06, 2024

Everyone was very kind and helpful. Berto, who I worked with directly, answered my questions and did his best to get me the car I wanted. More

by jdearborn55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 09, 2024 -

Ira Toyota Saco responded

Thank you for your positive feedback! We're glad to hear that everyone, especially Berto, was kind and helpful. We appreciate your business and look forward to assisting you in the future!

February 05, 2024

Everyone there was great! My salesman Berto Arroyo is next level. Very chill,no preasure, his knowledge of Toyota is second to none. Extremely nice,never made me feel hurried More

by Ed-Win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 09, 2024 -

Ira Toyota Saco responded

Thank you, Ed, for your loyalty and for sharing your positive experience with Berto at our dealership! We're thrilled to hear that Berto provided you with exceptional service, making your car-buying experience enjoyable and stress-free. Your kind words and repeat business mean a lot to us. We appreciate your trust and look forward to serving you again in the future. Happy driving!

February 05, 2024

I found averyone very helpful and up front with the cost of the material and labor. I would go back for service. More

by lonfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sugars
Feb 09, 2024 -

Ira Toyota Saco responded

Thank you for sharing your positive experience! We're glad to hear that everyone was helpful, transparent, and upfront with the cost of materials and labor. We appreciate your feedback and look forward to assisting you again!

February 03, 2024

I love the Service Team. They are all professional and understanding. Today Christina helped me figure out me extended warranty and she was great! More

by cheri.c22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Feb 08, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

...
27
...