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Ira Toyota Saco

Saco, ME

4.5
2,179 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,179 reviews

March 13, 2024

My second purchase from IRA Toyota. The amount of time it takes to purchase a vehicle is ridiculous. It should not take hours to purchase a vehicle. Vehicle was custom order and on site More

by Stvstours
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Harmon
Mar 18, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Ira Toyota Saco responded

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at dsteeves@iratoyotasaco.com Dennis Steeves General Manager

March 13, 2024

Purchased vehicle at Ira and just had 1 year inspection follow up. All went well. Both staff and facility were professional and clean. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary is a nice fellow., Berto Arroyo
Mar 15, 2024 -

Ira Toyota Saco responded

We're delighted to hear that your experience at Ira Toyota Saco went well! Ensuring professionalism and cleanliness is important to us, and we're glad both our staff and facility met your expectations. Thank you for choosing us for your vehicle purchase and inspection follow-up. We look forward to serving you again in the future!

March 12, 2024

Great customer service. Always pleased with the service department! Tori and Ben are wonderful at their jobs! More

by Stacyjean38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori and Benjamin
Mar 15, 2024 -

Ira Toyota Saco responded

Thank you for your kind words! We're thrilled to hear that you consistently have a great experience with our service department. Tori and Ben are valuable members of our team, and we're delighted to know that they've provided you with wonderful service. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations. We appreciate your loyalty to our dealership!

March 12, 2024

Great place friendly I had a great salesman answered all my questions also they had the perfect car for me I couldn't believe it I didn't even have to order it couldn't ask for anything better in a great pr More

by kevgold714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad skala
Mar 14, 2024 -

Ira Toyota Saco responded

We're thrilled to hear about your positive experience at the dealership! Providing friendly service and finding the perfect car for our customers is our goal, and we're delighted that your salesman answered all your questions and helped you find exactly what you were looking for. It's fantastic that you found the perfect car without having to order it and at a great price too! Thank you for sharing your feedback. We appreciate your business and hope you enjoy your new car to the fullest!

March 12, 2024

Didn't even end up buying the car, just wanted to say that I was treated with respect and my sales consultant Jeff was more than helpful. Genuinely referring people to him if I get the chance. More

by brico1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Neagle
Mar 15, 2024 -

Ira Toyota Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 11, 2024

Berto was awesome! He does an outstanding work, giving you the best options according your situation. Ask for him you won’t regret it. More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Mar 14, 2024 -

Ira Toyota Saco responded

It's fantastic to hear that Berto provided you with exceptional service and helped you find the best options for your situation. We appreciate your recommendation, and we'll be sure to pass along your kind words to Berto.

March 08, 2024

They are friendly and professional with a one on one experience. Very prompt and detail oriented More

by Lulapoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 12, 2024 -

Ira Toyota Saco responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

Everything went smooth. They are a busy place and I always have a good experience there. The staff in the service area are definitely busy and absolutely deal with some roug More

by crazybob164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 08, 2024 -

Ira Toyota Saco responded

We appreciate your detailed feedback and are pleased to hear about your positive experience with our dealership. It's great that everything went smoothly, and our service staff maintained professionalism even in a busy environment. We're glad your car feels solid again after the service. We understand the importance of accommodating busy schedules, and we're happy to offer services like shuttle availability. Thank you for acknowledging Christina's great service, and we look forward to welcoming you back for any future needs. Safe travels, and we'll be here for you when you return!

March 02, 2024

This dealers is the best. Never had any issues with them and they always handled things correctly More

by lcoha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tapley
Mar 06, 2024 -

Ira Toyota Saco responded

That's wonderful to hear! Consistency and reliability are crucial factors when it comes to dealerships. Positive feedback can be valuable for those looking for reliable and trustworthy dealerships. Safe travels!

March 02, 2024

Decent car buying experience. Considering the conditions of the market, i think i got a fair deal More

by thgrogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Defelice
Mar 06, 2024 -

Ira Toyota Saco responded

Thank you for sharing your experience! We're pleased to hear that you had a decent car-buying experience and that you feel you received a fair deal, especially considering the current market conditions. We value your input and look forward to assisting you in the future. Safe travels in your new car!

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