Ira Toyota Saco

Dealership had a large variety of vehicles and prices. Sales person took the time to fact find my needs,and show me exactly what I was looking for. He was also able to meet my price. I am very satified Sales person took the time to fact find my needs,and show me exactly what I was looking for. He was also able to meet my price. I am very satified with the whole experience. I will be back. Thanks Shaun. More

From the moment I walked into the showroom until I left with my new Toyota, I was treated with respect, honesty, and met one of the nicest sales and leasing consultants I have ever encountered. Jim Meggiso with my new Toyota, I was treated with respect, honesty, and met one of the nicest sales and leasing consultants I have ever encountered. Jim Meggison sold me my new Toyota and I would highly recommend him to all. I really dreaded going to purchase a new vehicle as I have had bad experiences with other dealerships in the past and their "pushy" salesman. He went over the vehicle with me inside and out and answered all of my questions without hesitation and was very knowledgeable and curtious. I also met with Jason Theriault, the business manager. Jason is fun and the "paper process" was quick. He also answered all of my questions without hesitation and made sure I was satisfied with my purchase. After I left Jason's office, I was once again greeted by Jim. He introduced me to Jason Carr, who is one of the delivery specialists. Jason gave me a tour of the service department and the boutique. He also brought me out to my new vehicle (that had just been washed) and went over the features with me and handed me the keys to my new car. One of the managers came out to thank me for my purchase and he also made sure I was completly satisfied. I had a great experience with Prime Toyota and would not hesitate to buy from them again. It is very obvious that customer satisfaction is number one! More

My family currently owns three Toyota vehicles all purchased from Prime with the excellent help of Ramzi. He is with you from the beginning of the purchase and beyond. His help and understanding of purchased from Prime with the excellent help of Ramzi. He is with you from the beginning of the purchase and beyond. His help and understanding of the Toyota product does not end when you drive your new car out the door. He calls or sends messages to make sure you are still happy with your purchase. We have sent many people to him and he has sold to all of them because he listens to peoples individual needs and fills the bill every time. My husband and I have different wants and needs in a car and each time Ramzi has helped us find just the right car. Not only am I happy to have him as my sales person but I trust him to help me get the best deal possible and trust his knowledge and work ethic. He has made car buying a pleasure. More

I was shopping for a used vehicle needing to get out of my current one due to payment. I found a used nissan Altima that was perfectly priced. Shaun worked with me all day picking out what would be the p my current one due to payment. I found a used nissan Altima that was perfectly priced. Shaun worked with me all day picking out what would be the perfect car for me as far as size and price. He was friendly, honest and gave me my space to decide what I wanted. At the end of the day, the price was exactly what I was looking for after working diligently with me to get the payment down. I do not feel taken advantage of or decieved as I have in the past with other salesmen and car dealers. I am walking away with confidence that I was treated with respect and got the perfect deal. I will recommend Shaun and Prime Toyota to all of my friends and family. More

We've bought 2 new Toyotas from Jeff in the past 6 months. He truly represents world-class customer service! No pressuring and really seems to want to find the right car for the individual. We did loo months. He truly represents world-class customer service! No pressuring and really seems to want to find the right car for the individual. We did look around and Prime gave us the best deal for our trade-in and made the buying experience rather pleasant. Would definately reccommend to others. Keep up the great work! More

I traded in my VW Cabrio for a 2007 Camry. Rob, our salesman, was very nice, great sense of humor, basically no problem. After we drove off with our new car, the customer service was very poor. I lef salesman, was very nice, great sense of humor, basically no problem. After we drove off with our new car, the customer service was very poor. I left 4 messages (one per day) on Rob's voicemail for him to call me back because I forgot to take the license plates on my VW Cabrio and wanted them back and I also wanted floor mats since none were included. My spouse waited 1 hour at the dealership - no one knew anything about the plates for floor mats. I also tried as a last resort to email Rob and there was no reply. As of today, we do not have the plates and we were not contacted by Rob, our saleman. More

A VERY PROFESSIONAL OPERATION---FRIENDLY, HELPFUL, EXPERIENCED, NO HIGH PRESSURE, CLEAN ATTRACTIVE SHOWROOM-----JUST A REAL PLEASURE TO HAVE WORKED WITH BOB. PRIME IS LUCKY TO HAVE A SALES REP OF HIS EXPERIENCED, NO HIGH PRESSURE, CLEAN ATTRACTIVE SHOWROOM-----JUST A REAL PLEASURE TO HAVE WORKED WITH BOB. PRIME IS LUCKY TO HAVE A SALES REP OF HIS CALIBUR. I HAVE ALREADY MENTIONED THIS TO SEVERAL OF MY FRIENDS AND BUSINESS AQUANTANCES HOPEFULLY THEY WILL THINK OF PRIME FIRST WHEN MAKING THAT VEHICLE PURCHASE...MY FIRST IMPRESSION OF PRIME WAS A TV AD DONE BY THE BIG GUY---HE'S A REAL BELIEVER---------------IT'S JUST NICE TO HAVE A DEALER IN MAINE THAT GETS THE JOB DONE----THANKS AGAIN--WE'LL BE BACK----- SINCERELY THE FOXES More

Everyone was helpful, explaining everything from finacing to how my new vechicle works. They gave us a tour of the dealership, introduced us to everyone we would be dealing with.Followup was great, and they to how my new vechicle works. They gave us a tour of the dealership, introduced us to everyone we would be dealing with.Followup was great, and they continue to be helpful.I definately will be buying from themagain and again! More

We have worked with Prime Toyota for a number of vehicles. The service department has been both fair and efficient. Ramzi Karam has been our sales rep for a number of cars/trucks (I think 6 so vehicles. The service department has been both fair and efficient. Ramzi Karam has been our sales rep for a number of cars/trucks (I think 6 so far!). He actually cares about the client and does an excellent job of follow-up and staying in touch when he knows it's time for a new vehicle. Since Ira has purchased the dealership from the Starrs-the dealership has transformed into a state of the art dealership. Prime Toyota was very good and truly in my opinion is one of the best Toyota dealerships anywhere-bar NONE. Keep up the good work folks! kc hughes More

Have you ever met someone who you immediately felt was your friend? Well, go to Prime Toyota in Saco, Maine and meet Ramzi Karam. My first encounter with Ramzi was in 2003 when I entered Prime to inquire your friend? Well, go to Prime Toyota in Saco, Maine and meet Ramzi Karam. My first encounter with Ramzi was in 2003 when I entered Prime to inquire about purchasing a new Prius. I knew at the time that the Prius was very difficult to obtain due to large list of backorders. However, Ramsey shook my hand and asked me to come into his office for a cup of coffee. (I had just recently encountered a completely different experience in the Portland Toyota dealership. In fact, I was completely ignored.) We sat, chatted about our families and established an immediate rapport that has lasted since that time. Ramzi is always first to greet me when I have my car serviced. He sends me e-mails not only concerning any needs I might have as a customer, but, we also share personal family photos and photos of trips with each other. Ramzi has one of the most extensive collections of Holiday Villages I've ever seen. Since I met Ramsey in 2003 I've purchased two Toyota Prius from him and have recommended my friends and family to seek him when they need to talk with someone about purchasing a new car. Of course, I continually suggest that they purchase a Prius since I have found it to be an incredible car. I have a muscular disease which makes it painful for me to drive most cars. However, I have little problems driving my Prius which I attribute to good workmanship and design. I do not consider Ramzi a car salesman but consider him my personal car consultant and friend. I have never met anyone in any dealership like Ramsey in the past 45 years of my purchasing cars. He is a special person who exudes energy and a positive attitude. I would suggest anyone wishing to purchase a car see Ramzi first because he will give you honest answers to any question you might have and give you accurate advice. In fact, I am waiting for the 2010 model Prius to become available so I can make a visit to Ramzi and enjoy the experience of purchasing my next car. (I've already consulted him on that one too!) I know he will make sure I am taken care of and my car is kept in pristine condition. (Oh, my first Prius arrived in less than 2 months) Thanks Ramzi. More