Ira Toyota Saco
Saco, ME
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I recently bought a Corolla from Prime. My salesman was great. I felt he struck a good balance between the conflict of interest that can exist between customer and salesman. He was very pleasant and prof great. I felt he struck a good balance between the conflict of interest that can exist between customer and salesman. He was very pleasant and professional. I was somewhat annoyed by the dealership's deceptive advertisement regarding the number of Corollas the advertisement claimed were available at the sale price. After pointing out the deceptive nature of the ad I was told it was a mistake but the same ad is running in today's (Sun) paper. However everything else was above average and the personal were very pleasant and professional. I am happy with the vehicle and feel I paid a fair price. Toyota's are great cars. I am going to recommend my salesperson to other people. More
I recenly purchased a camry from this dealership and I must say that it was and still remains one of the best experiences that I have had at a dealership. I traded in 2 vehicles and did all of this from must say that it was and still remains one of the best experiences that I have had at a dealership. I traded in 2 vehicles and did all of this from the comfort of my home. Tim at the dealership took all of my information on the phone and trusted what I had described to him as my trade-ins. I also trusted in him that the vehicle I was getting lived up to my expectations. So for a deal that was sight-unseen, eveything went over without a hitch. All of the financing numbers were the same as what we had discussed on the phone, no surprises. Wonderful follow-up from Tim also. P.S. Tim, don't forget, XL on the T-shirt, still waiting ha, ha. Thanks for the great experience. More
Elizabeth knew what I wanted when looking for a new vehical. She researched a few different cars for me and had them all lined up to test drive when the time was conveinant for me. She was very knowl vehical. She researched a few different cars for me and had them all lined up to test drive when the time was conveinant for me. She was very knowledgable when I had questions and if there was something she was unsure of, she took the time to find out exactly what I wanted to know. I love driving my new car! She found the perfect fit for me! More
It was a good deal for my car. My sales man work extra hard on making the deal go through. Hope to be dealing with in the future. Jeff worked extra hard on getting me into my car, he even came in on his d hard on making the deal go through. Hope to be dealing with in the future. Jeff worked extra hard on getting me into my car, he even came in on his day off, and then he became one of my customers, Thanx for being there man! More
Our recent purchase at Prime was the best yet. I didn't think that we could ever do better than our previous 13 purchases with them, but thankfully I was wrong. Dealing with Ramzi Karam made the deal go so think that we could ever do better than our previous 13 purchases with them, but thankfully I was wrong. Dealing with Ramzi Karam made the deal go so smooth. He is a true professional and always listens to the customer and acts accordingly, for the customer. The entire sales process was so positive and Ramzi always makes us feel like part of the Prime Toyota family. He goes above and beyond the expected. He always makes sure you're happy with everything. It's a nice touch when he avails himself thru his personal cell phone & email on his days off, now that's excellence. He even takes pictures of the new car owners & sends them prints...so sweet. We love Prime & Ramzi!!!!! More
Found the used car I was looking for in a lower mileage and price than I expected. Jeff worked hard to get us setup in our car and has followed up with further contact and assistance. The service shop and price than I expected. Jeff worked hard to get us setup in our car and has followed up with further contact and assistance. The service shop was very friendly and thorough on a recent issue. If I had to complain, I would say that the paperwork did take a long time to process as we did wait a bit (being a very busy Saturday, it is understandable). More
Me and my family have purchases several vehicles from Prime over the years and Shaun Spencer made this one one of the better experiences so far. I brought my Mother in law in for a used vehicle and Shaun Prime over the years and Shaun Spencer made this one one of the better experiences so far. I brought my Mother in law in for a used vehicle and Shaun was very patient and went above and beyond to find her the right car. I would highly recommend Shaun and Prime Toyota! More
They were very help full and gave me an awsome deal on my 2009 tacoma. Shaun (salesman) was also help full and made feel welcomed and not like i was wasting his time. I didn't get to meet Ira but i wont hold 2009 tacoma. Shaun (salesman) was also help full and made feel welcomed and not like i was wasting his time. I didn't get to meet Ira but i wont hold that against them. I will deffinitly be buying all my future cars from prime motor group. More
mr.spencer took his time with myself and my daughter - who I had brought to prime to possibly lease a car. Shaun took us on at least 4-5 test drives. He had prepared himself and picked out four car ahaed who I had brought to prime to possibly lease a car. Shaun took us on at least 4-5 test drives. He had prepared himself and picked out four car ahaed of time knowing we were going to see that that day. HE explained each car in detail including prices and how much money it would cost us approximately. He was very knowledgable about toyotas it all helped in making our decision going with the new corolla. I think shaun is an excellent customer service person and salesman. I definately will recommend him, and prime, to my family and friends ! thanks Shaun and Prime!!! More
Prime is the king of false advertising and promoting their $1000 guarentee. This guarentee means nothing. I provided all the information on a better deal and they danced around it. Not even worth my their $1000 guarentee. This guarentee means nothing. I provided all the information on a better deal and they danced around it. Not even worth my time. Bottom line is there is no $1000 guarentee. If you visit them.....make sure you get another number. More