Ira Toyota Saco
Saco, ME
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I have to admit i had never puchased a new car before the Tacoma i bought over at Prime in sunny Saco. I was looking initialy to replace a 2006 Tundra that i had leased at a competing dealership and went int Tacoma i bought over at Prime in sunny Saco. I was looking initialy to replace a 2006 Tundra that i had leased at a competing dealership and went into it a little apprehensive. My first trip there I was introduced to Shaun Spenser. We dicussed different options on various vehicles and i went home for a few days to think things over. Upon my return i requested Shaun because of the professionalism he had shown during my previous visit. To make a long story short Ira should recognize Shaun for the true professional that he is. Shaun is one of those special few that can get good read on folks and make them feel at home. In closing Shaun made my car buying experience a pleasure. Ira has built himself a beautiful facilty and the entire staff was a pleasure to work with. More
Ramzi is the best car salesman I have ever dealt with. He breaks the stereo-type that car salesman can't be trusted and are out to get you. He worked with me to find the right car. Actually I thought I had t breaks the stereo-type that car salesman can't be trusted and are out to get you. He worked with me to find the right car. Actually I thought I had the right vehicle and then Ramzi said he didn't like the report it got after being examined by the service garage and told me I shouldn't buy the vehicle. We then searched for another vehicle that turned out to be better than the first and he made the loan process as smooth as possible. I recommend Ramzi to everyone I know and I also tell them they can learn the art of sales by watching and listening to him. Working in the service industry I can appreciate someone who goes out of their way for you and that is Ramzi all the way!!! More
Shaun Spencer of Prime Toyota was the reason that we bought a 2009 Toyota Prius. He got us very close to the price that we wanted to pay. My wife loves it and it has a lot of cool gadgets that makes t bought a 2009 Toyota Prius. He got us very close to the price that we wanted to pay. My wife loves it and it has a lot of cool gadgets that makes the vehicle more enjoyable to ride in. Thank you Shaun for helping us get into a new cool 2009 Prius. We appreciate all the help. Thanks again. Roger & Fran Bergeron More
Jeff Slaton ROCKS! If he leaves Prime, I'll follow him. Jeff truly understands exemplary customer service and good 'ol Ira is blessed to have him on his team. Jeff was patient as I took my time making my Jeff truly understands exemplary customer service and good 'ol Ira is blessed to have him on his team. Jeff was patient as I took my time making my decision; he never pressured and was always courteous - but always available when I had a question. He kept my needs paramount. One distinction between Jeff at Prime and the bozo at the one of the competition sites is that the bozo tried to use scare tactics with me. Even after the sale, his demeanor didn't change from "must-get-sale" to "who-are-you-again?". He even helped me out for a class project I was involved in by purchasing ad space in a University publication. He goes out of his way to make sure I'm happy; because of this awesome treatment, Prime comes highly recommended. My husband was in the market for a new car and he purchased through Jeff as well. More
I drive 100 miles to / from work each day and my beloved 2000 Cherokee has served me well. At 266,000 miles and with nothing wrong with it I had planned to keep it for three more years. But fuel is expensiv 2000 Cherokee has served me well. At 266,000 miles and with nothing wrong with it I had planned to keep it for three more years. But fuel is expensive and I figured out that at today's fuel prices, improving my mpg would essentially pay for a new vehicle. So I did my research and selected Prime Toyota where Tim Simpson worked hard to arrange a 3-door Yaris for me. What a remarkable vehicle! I'm only on my fourth tank of fuel and so far my average mileage has been greater than 45mpg. I wonder what it will be once the engine is broken in. I'm definitely amazed and grateful that my expectations for fuel savings have been exceeded. And this vehicle continues to surprise me each time I drive it. Forget what its outside dimensions are because this Yaris is huge on the inside. From the driver's seat, it's considerably wider and taller and more comfortable than what I had been driving and even the rear leg room is much greater even when I've moved the front seats all the way back. And what a remarkable dealership: Tim and Jason and Leigh Ann and Ira worked together to ensure that my transaction went smoothly and quickly. No surprises, no problems, and absolutely no pressure. I've been in sales for 15 years so I, too, could use those same sales and decision-encouragement tools towards them but from the very first moment we met, Tim honored me with respect and courtesy. For that, I'm especially grateful and I will joyfully return to purchase my next vehicle from him. In closing, I highly recommend that anyone in southern Maine or New Hampshire who's considering a Toyota visit Prime Toyota. Tim and his colleagues are first-rate and I'm glad to have had this chance to work with them. More
I had a very good experience at Prime and would recommend them to anyone looking for a car. I visited all of their dealerships in saco but ultimately chose Prime Toyota only because I prefered a Camry over o them to anyone looking for a car. I visited all of their dealerships in saco but ultimately chose Prime Toyota only because I prefered a Camry over other makes and models. When my lease is up, I fully intend to purchase from Prime Toyota again. More
After buying every car we have owned (except for our 2006 Hummer beause the dealer could not sell us one) from the same dealer for the past 35 years it was a very nervous experience to think of buying from a Hummer beause the dealer could not sell us one) from the same dealer for the past 35 years it was a very nervous experience to think of buying from another dealer and away from the Chevrolet line. We were more than pleasantly surprised by the experience we had at Prime Toyota in Saco, ME. From the greeting we received when we arrived, to the friendliness of all the employees to the various specialists that we dealt with, it was one positive experience after another. Liz Wallis is an exceptional salesperson. She and I had been emailing back and forth and she always got back to me with answers to any questions I had and appropriate suggestions and ideas to suit our needs. My husband and I are both in sales and recognize what an attribute she is to Prime Toyota. She is not a "turn off hard sell" salesperson, but rather one who has a wealth of knowledge in her product and in dealing with people that is certainly a welcomed sight. I would definitely say we have been "converted" because of our experience with Liz and Prime Toyota and I look forward to our next purchase with Liz one which we have already spoken about. Keith and Patricia Wakem More
No beating around the bush; salesman didn't have to run back and forth dickering with some "unknown" person in the back room. Got above blue book for my trade and the new car cost was in line with the fiv back and forth dickering with some "unknown" person in the back room. Got above blue book for my trade and the new car cost was in line with the five other dealers I visited. Service department has been OK, too. More
We dealt with Mr. Karam (Ramzi) on two occasions. Once to buy our daughter a used car several years ago and then to buy a new Camry in 2006. He was most helpful in helping us to make a selection and in o to buy our daughter a used car several years ago and then to buy a new Camry in 2006. He was most helpful in helping us to make a selection and in offering personal advice as to the pros and cons of going with a particular car. He was helpful in every way without any attempt at a hard sell in any particular direction, something we much appreciated after numerous experiences in making these major purchases over the years. Great salesmanship! More
We always go to Ramzi when we are in need of a trade-in. He is a conscientious and works-for-the-customer, kind of salesman! And the new dealership in Saco has everything you need while you wait, a play are He is a conscientious and works-for-the-customer, kind of salesman! And the new dealership in Saco has everything you need while you wait, a play area for the kids, a large screen t.v., a cafe, and even an ocean tank for kids to check out!! We refer everyone to PRIME for a reasonably priced, good quality, friendly experience!! More