
Ira Toyota Saco
Saco, ME
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We shopped around quite a bit before buying our Toyota from Prime, and in the end found the dealership to be one of the most responsive and friendly with which we dealt. Shaun was helpful, honest, and fo from Prime, and in the end found the dealership to be one of the most responsive and friendly with which we dealt. Shaun was helpful, honest, and followed up as he said he would. He answered all of our questions, and made the process of buying a car from Prime smooth and low stress. The credit department was efficient and easy to deal with as well, and in general the dealership staff was quite helpful and professional. The physical plant of the dealership is beautiful and well maintained as well, and although we have not yet dealt with the service department, the service bays and work area are clean and well-maintained. I would not hesitate to recommend Prime Toyota, and really cannot think of anything that would have made our experience more satisfactory. More
Shaun is a very very good salesperson. Not only did I get the feeling he knew all about the toyota I was leasing, he really cares about his customers and that they are happy and taken care of. I am ver get the feeling he knew all about the toyota I was leasing, he really cares about his customers and that they are happy and taken care of. I am very pleased and satisfied and will tel all of my friends to go to prime toyota for a car purchase or lease. A++++++++++++++++++++++++++++++ More
I contacted Prime Toyota through A.A.A. with the understanding that the dealer would be fair, straight-forward and timely in the process of purchasing a new vehicle. Prime Toyota contacted me immedi understanding that the dealer would be fair, straight-forward and timely in the process of purchasing a new vehicle. Prime Toyota contacted me immediately and set up an appointment. Tim was courteous and pleasant throughout the session. Given the current economic situation, Tim offered a very attractive over all price including our trade. He listened, spent time showing me the vehicle, and followed through at each stage. The experience was excellent especially when compared to other dealers in the area. More
They have a vast array of vehicles and really know how to work with you on price. We got a couple of trucks for $8000 under MSRP! Berto is best salesman ever, so if you don't want to buy a car, I would work with you on price. We got a couple of trucks for $8000 under MSRP! Berto is best salesman ever, so if you don't want to buy a car, I wouldn't talk to him. :-)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))) :-)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))) :-)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))) More
This my third vehicle from Prime Toyota and each experience has been very good. Our sales man Berto Arrayo is very helpful and persistent in getting you what you want. The staff is very helpful and experience has been very good. Our sales man Berto Arrayo is very helpful and persistent in getting you what you want. The staff is very helpful and friendly as well, They go out of thier way to make sure you are happy. Ira is always walking around the dealership introducing himself and inquiring about you experience with his dealership and staff. I would recommend this dealership to anybody especially our salesman. Sincerly, Scott Pelchat More
We have never purchased a Toyota before, though other family members have. We've driven by the Prime dealership many times, but it was on the recommendation of other customers that we actually decided t family members have. We've driven by the Prime dealership many times, but it was on the recommendation of other customers that we actually decided to check them out. We checked out their inventory on line and found a RAV4 that had all the options we were looking for. Having the inventory on line is a great feature and many dealerships have it, but finding out that their inventory listings were up-to-date was wonderful! Elsewhere, we've often found that the car we were looking for has been sold... but, rather than being truthful and telling us, we've been subjected to high-pressure "sales-speak" in an effort to sell us a vehicle we didn't want. We are thrilled to say that this was NOT the case at Prime! The RAV4 we found on line was still there and the salesperson, Berto Arroyo, was an absolute pleasure to deal with! He came highly recommended by another customer... and now we know why and we've been recommending him and Prime ever since! You should probably know that we stopped by the dealership about an hour before closing on the night before a major snowstorm was forecast. All the cars were packed up tight to allow for plowing, but rather than recommend we come back another day, Berto took the time to locate the car and drive us to the very back of the lot so we could check it out. It was bitter cold, but Berto was so good natured that it turned out to be fun. Berto and Patrick stayed way past closing time to put together the paperwork confirming what we felt was a "great deal." And when we came the next day during the snowstorm, Berto and Jason made sure they answered all our questions. We can't say enough about how knowledgeable and friendly everyone was and is! Both Jason and Berto have called us to ensure that we're enjoying our RAV4 and remain available to answer any questions we may have in the future. Everyone seems to enjoy working at Prime and that says a lot! (It's nice to see a smile and not feel like you're annoying someone.) Make sure you visit Prime for your first or next Toyota. You'll be glad you did... and tell them... Jan and Larry sent you! More
For all those ladies out there who wish they could work with a car saleswoman Charlene is the gal for you. Russ the manager there was great, he gave me his personal cell number so I could reach him on his with a car saleswoman Charlene is the gal for you. Russ the manager there was great, he gave me his personal cell number so I could reach him on his day off if I had any questions, I really felt that he worked very hard for my business. Mac is the head of finance there and he was also really wonderful to work with. One thing that made the experience great was that everyone made sure to explain in detail the deal we were working on, which really put me at ease. If you want to work with honest, genuine hard working (non slimy) sales folks this is THE BEST DEALERSHIP. More
Great experience!!! This is the second vehicle we've purchased through Prime. We particularly enjoyed working with Eric. His casual, laid back demeanor was greatly appreciated. This was a non-pressur purchased through Prime. We particularly enjoyed working with Eric. His casual, laid back demeanor was greatly appreciated. This was a non-pressured car buying experience. We got a fantastic deal and love our new Sienna!!! More
With a higher mileage Nissan Maxima, in good shape, and nearing retirement, I've been casting about in consideration of a good, low operating cost, fuel efficient, and low mileage used car. Plus, I'm 6'4" nearing retirement, I've been casting about in consideration of a good, low operating cost, fuel efficient, and low mileage used car. Plus, I'm 6'4" tall, so finding a roomy vehicle is always a problem. Liz was a huge help in working through my angst on making the "right" purchase that would feel right. We test drove Camry hybrid/non hybrid, Altim hybrid/non hybrid, and even a Saab. Prime's great inventory allowed this...the other local dealers aren't even close in inventory. When the time came to make a deal on an Altima Hybrid, the Liz and her team came through. And the car prep was perfect. I widh I didn't live so far away (Freeport), or I'd come in for regular service (unless they'll drive me to Bath!?). Kudos to Liz and the folks at Prime. Mark Curry More
My '99 Tacoma qualified for the frame rust buyback program. I didn't need another truck but I needed a commuting vehicle. I'm sold on Toyotas so I went to Prime and was greeted by Shawn Spencer. Based program. I didn't need another truck but I needed a commuting vehicle. I'm sold on Toyotas so I went to Prime and was greeted by Shawn Spencer. Based on my research I wanted to try a Yaris. Prime has plenty of them and Shawn probably would have let me try them all, but after three test drives, I knew what I wanted. Shawn answered all my questions and moved the process along more quickly than any at dealership I've dealt with. It was a good buying experience thanks to Shawn and the other folks I dealt with. I'm very pleased with the Yaris. More