Ira Toyota Saco
Saco, ME
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The salesperson, Tim Simpson, went out of his way to make sure we were completely satisfied with the Toyota Matrix we bought. The car couldn't be picked up that night, and he made sure it was ready early the sure we were completely satisfied with the Toyota Matrix we bought. The car couldn't be picked up that night, and he made sure it was ready early the next day to meet our schedule. We went into Prime with a certain figure in mind per month, and Tim and the Prime finance department worked with us to get us exactly what we wanted and could afford. The entire Prime team was professional and friendly, great with my 6 year old daughter who played with the finance officer's remote control car while we filled out the paperwork. An added bonus (to occupy both my children) was the kids' play area, the aquarium, and the pool table. More
We went to Prime after a referral from a Nissan salesman. We found our truck and Berto was great. We dealt back and forth for well over a hour, making the place stay open late. We ended up $9 off on the paym We found our truck and Berto was great. We dealt back and forth for well over a hour, making the place stay open late. We ended up $9 off on the payment, I held my ground, but neither of us would budge. I walked, they called a couple days later and they went down the $9, but I found another dealer they went down $12 on top of there $9, if they would of went down $9 that night, We would of bought it, I am glad I waited. More
Wonderful service, friendly , helpful and knowledgeable folks to work with. With out a doubt, the best car dealership we have ever been to! Prime has the nicest showroom I have ever seen and everyone was folks to work with. With out a doubt, the best car dealership we have ever been to! Prime has the nicest showroom I have ever seen and everyone was so friendly and helpful. We have been recommending Prime to all our friends. And we love our new car! More
Ramzi has done it again. He has gone above and beyond to help us get the most money from our used car. He is an expert with Toyota and really cares for his customers. He is the salesman we like to work with help us get the most money from our used car. He is an expert with Toyota and really cares for his customers. He is the salesman we like to work with. Highly recommend his expertise and hard work for his customers. Thank you Ramzi. Charlene More
Having just come from a competitors dealership, it was nice to run into Ramzi and have him sell us the car we wanted instead of pushing us into a car that they needed to get rid of. Ramzi had no pressu nice to run into Ramzi and have him sell us the car we wanted instead of pushing us into a car that they needed to get rid of. Ramzi had no pressure sales tactics, nor did he play the games that we had just encountered at the other dealership. I would certainly make sure that you stop by to see him before making any purchases. More
I rated my overall experience a 5 because of the service I received from Bob Aprile; he was a professional in every way. He gave it to me straight on the price I wanted and worked with me to get the price t I received from Bob Aprile; he was a professional in every way. He gave it to me straight on the price I wanted and worked with me to get the price to where I needed it to be. I will be going back to Bob, and I will be letting anyone I know who needs a car to give Bob a call as well. More
All aspects of the sale were superb. Friendly staff and dealership was clean impressive . All employees were very friendly. I could not believe the size of the lot, the selection of cars available and wa dealership was clean impressive . All employees were very friendly. I could not believe the size of the lot, the selection of cars available and way I was treated during the entire sales experience. I would definitely shop at Prime again and refer my friends whop may be looking More
I have known Ramzi for a long time and worked with him in many vehicle deals over the years.There is no nicer or more honest guy selling cars in the state and I recommend Ramzi to everybody that I know who i many vehicle deals over the years.There is no nicer or more honest guy selling cars in the state and I recommend Ramzi to everybody that I know who is looking for a vehicle.I would not buy a vehicle from anyone else. More
The sales person was very good at not pressuring us into the sale. He gave us the information we needed to make an informed decision and then left us alone while we made our decision. He did check on us whi the sale. He gave us the information we needed to make an informed decision and then left us alone while we made our decision. He did check on us while we discussed the options and offered any help that we might need from himself or the dealership. More
Purchased a new 2009 Tacoma and was pleasantly surprised at how easy Prime Toyota dealt with us. Have purchased about 10 new vehicles over the past 35 years and until this transaction, always felt that a at how easy Prime Toyota dealt with us. Have purchased about 10 new vehicles over the past 35 years and until this transaction, always felt that a new vehicle purchase was the equivalent of a tooth extraction. Prime changed that perception. This by far has been the easiest/smoothest buying experience to date. Knowledgeable people and what I considered to be a great deal. Would highly recommend them and when my wife's due for a new vehicle, we'll definitely be working with Prime again. More