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Ira Toyota Saco

Saco, ME

4.5
2,178 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,178 reviews

May 10, 2024

Tech forgot to put the drain plug back in my oil pan. I had to wait for him to come to my house to fix it More

by Bassetts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
May 10, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 09, 2024

I bought my Tacoma, used in, 2015. Happy with the dealership. Also, the the people that greet you, when arrive. They are very polite and friendly. Keep It Up. Thank you. More

by grampaduderichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zerihun Petrin
May 11, 2024 -

Ira Toyota Saco responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

I appreciate the honest staff and comfort level working with them on my new car purchases. More

by mcmulljr7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Steeves, Gwen Wilcox
May 11, 2024 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We're thrilled to have delivered an honest sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 05, 2024

Found the service rep to be a bit rude and condescending. Never exp Explained pricing and almost paid 200 for an oil change which is crazy. Will never be back or refer anyone here. More

by Costello2039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tori Lambert
May 07, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 17, 2024 -

Ira Toyota Saco responded

I apologize for your last service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you. Dennis Steeves, General Manager dsteeves@iratoyotasaco.com

May 04, 2024

Ira and Matt were a pleasure to deal with. They were able to hold a RAV for me while I secured financing with my credit union and it was a smooth transaction. Matt took the time to show me how More

by Aria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
May 07, 2024 -

Ira Toyota Saco responded

It's great to hear that Ira Toyota Saco and Matt made your car-buying experience smooth and enjoyable! We went above and beyond to assist you with securing the RAV and explaining its features. Enjoy your new RAV!

May 03, 2024

Always treated well at this Toyota dealership. I’ve been a Toyota owner since 1984. Thank you! More

by theoobflahertys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Keatch
May 07, 2024 -

Ira Toyota Saco responded

It's wonderful to hear that you've been a loyal Toyota owner since 1984 and you've always been treated well! Loyalty and great service go hand in hand, and we're glad you've had positive experiences over the years. We appreciate your continued support, and here's to many more years of happy Toyota ownership!

May 01, 2024

Very attentive to customer’s questions and good at providing updates on status of vehicle repair More

by rich.horner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
May 03, 2024 -

Ira Toyota Saco responded

We're delighted to learn that your experience was attentive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

I had a very pleasant experience at Ira Toyota. Everyone was very friendly and worked hard to get me exactly what I wanted. Our sales person, Berto was not only professional, but treated me like More

by Sydneym.wolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 03, 2024 -

Ira Toyota Saco responded

We're delighted to hear about your pleasant experience at Ira Toyota Saco! At our dealership, we strive to make every customer feel like family and work hard to ensure they get exactly what they want. We're glad that Berto provided you with professional service and worked hard to get you the best deal possible. Thank you for choosing us, and we look forward to serving you again in the future!

April 29, 2024

Excellent service and easy to schedule for appointment for services anytime any day of the week! More

by plalumw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 30, 2024 -

Ira Toyota Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

I purchased a 2021 tundra from them used, the vehicle had a plow on it and in order to get the vehicle Toyota certified they removed the plow. I then had to pay extra to have it certified, but that was OK a More

by jusridn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tori
Apr 29, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 03, 2024 -

Ira Toyota Saco responded

Thank you for bringing this to my attention. I apologize for the issues you've encountered with your 2021 Tundra. It's unacceptable that essential parts were not reinstalled after the plow removal, especially given your vehicle's certification. I would like to personally address your concerns and ensure we resolve this matter to your satisfaction. Please contact me at your earliest convenience so we can discuss how to make this right. I look forward to speaking with you and restoring your confidence in our service. Ringo Robicheau 207-571-3894

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