
Ira Toyota Saco
Saco, ME
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My husband and I are repeat customers at Prime, as we purchased a new truck from them last year. Berto was extremely friendly and he helped us get into a safe, reliable car. He worked with us to get a mo purchased a new truck from them last year. Berto was extremely friendly and he helped us get into a safe, reliable car. He worked with us to get a monthly payment that was reasonable, and followed up nicely after the sale was made. I would definitely recommend Berto and Prime to my friends. More
I went to this dealership after a bad experience at Patriot Subaru down the road. I had been dealing with Patriot for months over the email while I was deployed in Iraq and went to them fully expectin Patriot Subaru down the road. I had been dealing with Patriot for months over the email while I was deployed in Iraq and went to them fully expecting to buy a car from them. When the Patriot Subaru staff on the day of my visit turned out to ignore me and my friends (apparently oblivious or uncaring of the fact I had already been their customer and dealing with them), keep us waiting excessively, and either lying or being ignorant of the truth we walked out and went to another dealership down the road. I really needed a car, and didn't want to take too long to get one, I was looking for a reasonable deal and wanted to get something on that day. I found the staff at Prime, both Hyundai and Toyota (across the street from one another) very friendly and genuine. Katie MacDiarmid and her partner Tom?, whose name I can't recall were both very helpful and cheerful, as well as patient and informative as we looked around the lot and test drove vehicles. Katie really went the extra distance to make the experience positive. They were willing to haggle on my purchase of a 2008 Toyota RAV4. I felt the initial price was high based on what Edmunds and KBB listed the Certified Used Vehicle of that make, model, age, mileage, and features should be, but the price they came down to was on par with what Edmunds and KBB said it should be (although high for what Consumers Reports said was the average retail for the make, model, and features of the car are). Post sale, Katie sent a lovely thank you note and followed up with a call to make sure everything was working out with my vehicle purchase. More
I highly recommend, Berto Arroyo, Scion manager. Tell him what Toyota you need and he will get it for you. He is by far the best, most knowledgeable Sales professional I have ever seen. He is an amazing pers what Toyota you need and he will get it for you. He is by far the best, most knowledgeable Sales professional I have ever seen. He is an amazing person, not your usual "car salesman". The dealership is also wonderful and much different from the other dealerships. Thanks to Berto for making my experience a good one and getting me a better deal. More
Last Thursday I called Berto, it was his day off and he still called me back (he was off visiting family out of state). We setup an appointment for 8:15AM the next morning. That next morning weather was ic still called me back (he was off visiting family out of state). We setup an appointment for 8:15AM the next morning. That next morning weather was ice and snow and Berto was there waiting. Once again Berto and Prime came through with excellent service and a sale. Carola Sport. This is my 2nd auto from Prime, Berto was my sales person both times. I can make it easy for anyone who is looking for a car or truck New or Used. One stop shop Berto Arroyo, Prime Toyota. Prime has been great, I purchased a Tundra from Berto last February and he has been a pleasure to deal with, I honestly cannot say enough good things about the service during the sale and all the regular maintenance service after. I have purchased several vehicles in my lifetime and can't say the same about the others as I can about Berto and Prime. I have family that will be looking Berto up when the time comes for a new ride. Thank you Berto Earl (very satisfied customer 2 years in a row) More
Berto was very helpful with our car selection and buy. He made the test drives and selection process as stressless as possible. He seemed genuinely concerned with ensuring our satisfaction with our car. We a made the test drives and selection process as stressless as possible. He seemed genuinely concerned with ensuring our satisfaction with our car. We appreciated that he made sure the car was not only up to our standards but to prime standards as well. More
We were looking for a quality used car at an affordable price. We found what we were looking for. David Perez was very thorough and friendly in his approach and handling our sale. We were very happy with o price. We found what we were looking for. David Perez was very thorough and friendly in his approach and handling our sale. We were very happy with our purchase and glad we chose Prime. All employees were friendly at the dealership and hopefully the service for our vehicle in the future will be handled as professionally. Looking forward to many years with our car and would recommend Prime Motor Group to anyone. We normally dread doing business with car dealers but this was a very good experince. More
The sales person Matt and his manager were very friendly and thorough. They didn't try to sell me something I didn't want, but found me the exact car that I wanted at an affordable price. They made car shop and thorough. They didn't try to sell me something I didn't want, but found me the exact car that I wanted at an affordable price. They made car shopping a pleasant experience! I wish I had known this dealership would be so friendly, I never would have gone to any of the others. Anya More
Good presentation of the car we were thinking of. WE, my wife and I, were comparing Toyota ,Honda and the Chev Cruze. WE ended up buying a new 2010 Corolla. The price was great, after Zeri explaine wife and I, were comparing Toyota ,Honda and the Chev Cruze. WE ended up buying a new 2010 Corolla. The price was great, after Zeri explained the added costs,such as Maine sales tax and dealer Fee. More
love prime toyota staff-friendly,wealth of knowledge about their cars and NO pressure to buy-we have got 2 vehicles there-2010 tundra in oct. and 2010 corolla in feb.the staff makes the process easy and about their cars and NO pressure to buy-we have got 2 vehicles there-2010 tundra in oct. and 2010 corolla in feb.the staff makes the process easy and comfortable and answered any questions we had. 110% satisfied!! our salesman bill is a great guy to work with and followed up with a phone call jason t.-finance mgr. very knowledgeable and gives clear info.. thanx to u all! sincerely,frank/sharon abel More
WOW! nice dealership, good deal, liked the car, AMAZING SALESPERSON! Nice to feel so comfortable and at ease while buying a car. I will definitely do business here and recommend Kate to others. She had SALESPERSON! Nice to feel so comfortable and at ease while buying a car. I will definitely do business here and recommend Kate to others. She had excellent product knowledge, listened to what we wanted, and helped us get to a price that worked for us once we had found the perfect car. -Ken p.s. Thanks for the pies ;) More