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Ira Toyota Saco
Saco, ME
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Went to this dealership for an air bag issue I was having. They told me it was going to cost $1,000 for me to fix it. I left and scheduled an appointment with a local mechanic who then told me the iss having. They told me it was going to cost $1,000 for me to fix it. I left and scheduled an appointment with a local mechanic who then told me the issue with my car is a recall, I then went to a different Toyota dealership to double check that my issue is in fact a recall. IRA in Saco never told me my issue was a recall and that I could wait until the remedy came out to get it fixed. The only option they gave me was to pay $1,000 for it to be fixed. I’m glad I left and had a different mechanic check it. More
Matt Fecteau was awesome! He was an excellent listener and very efficient. He took the time to make sure I was comfortable, and was able to answer all of my questions, with He was an excellent listener and very efficient. He took the time to make sure I was comfortable, and was able to answer all of my questions, with a great attitude, the entire time. He got me a great deal on my new SUV ! Great dealership! The man who sold me extra add ons (longer warranty, debt and tire protection, etc), talked waaaay to fast and seemed to have a canned speech, that was not personalized. He didn't like when I stopped him, to ask questions. The whole presentation was uncomfortable to sit through. I couldn't wait until i was done with him. More
Courteous. On time, Did what they said they were going to do. Got me in and out quick with a date for my next appointment, as well. On time, Did what they said they were going to do. Got me in and out quick with a date for my next appointment, as well. More
Perrin was great to work with! He listened to everything I had to say and there was no pressure from his side. I couldn’t recommend him more! He listened to everything I had to say and there was no pressure from his side. I couldn’t recommend him more! More
I brought my truck in for a sticker and my service rep Ben told me I should have my scheduled maintenance done while I was there . Worked out get didn’t have to take anymore time off from work. Thank you Ben told me I should have my scheduled maintenance done while I was there . Worked out get didn’t have to take anymore time off from work. Thank you Ben!! More
Great dealership, great service. Very friendly staff. The car serviced today was the fourth car that I purchased from this dealership. Very friendly staff. The car serviced today was the fourth car that I purchased from this dealership. More
They helped me find option with in budget to get beautiful car. Berto was incredible, trustworthy and kind. He made the experience friendly amazing. beautiful car. Berto was incredible, trustworthy and kind. He made the experience friendly amazing. More