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Ira Toyota Saco
Saco, ME
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Had to get my van door looked at. Service was going to take 4 hours, so we got a shuttle service with Bob who was amazing!! Had a hard time getting through to the service center and w Service was going to take 4 hours, so we got a shuttle service with Bob who was amazing!! Had a hard time getting through to the service center and waited on hold for 35 minutes but my agent did call me back. They said they were having some phone difficulties and calls weren’t coming through and apologized. I’ll be back to get the service done that’s needed due to them needing to order a part. Bob, the shuttle driver, was too notch! More
5000 Mike check up when finished , I went to pickup my car and noticed something was hanging on under my car I asked a service rep who was nearby to check it out for me. He went to the service manager an car and noticed something was hanging on under my car I asked a service rep who was nearby to check it out for me. He went to the service manager and came back to remove what was there. He pulled a 3 fr long tree limb I was very surprised because ther my just rotated my tires and missed this ??, Also the car did not seem to have gone through the car wash. ??? Thank More
Bryan Gomez is one of the best salesmen I’ve dealt with. Knows his stuff but isn’t pushy. Really helped me get what I was looking for in a vehicle! Knows his stuff but isn’t pushy. Really helped me get what I was looking for in a vehicle! More
Professional and well run service department. Came in for a routine inspection and received a complimentary car wash. Came in for a routine inspection and received a complimentary car wash. More
This was my first time ever visiting or using a Toyota dealership for absolutely anything. And I just want to say my experience here was truly out of this world. I had to get an alignment and balance for dealership for absolutely anything. And I just want to say my experience here was truly out of this world. I had to get an alignment and balance for my vehicle and they went above and beyond for me and my vehicle. I was very impressed with the speed and precision they worked and always made sure I felt comfortable while my car was in the shop with any questions I had asked being answered. My service advisor was Lacey and she went above and beyond to make sure I was satisfied with my service and overall enjoyment of my vehicle being in the shop. It’s never something you want to do but they made it a streamline and easy process and made me feel comfortable and like family 10/10 would recommend. More