
Ira Toyota Saco
Saco, ME
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This is the third vehicle that we have purchased with Berto's assistance. He is the reason that we went back to Prime. He has never pressured us to buy something that we did not really want. We feel ver Berto's assistance. He is the reason that we went back to Prime. He has never pressured us to buy something that we did not really want. We feel very comfortable and trust him completely. Berto went above and beyond to make this purchase happen for us. Thank you Burto! Rosina & Bill Pierce More
The dealer picked me up at my home in his own car and brought me to the dealership where we talked about a couple options and the first thing he brought to my attention was a prius that was within my pri brought me to the dealership where we talked about a couple options and the first thing he brought to my attention was a prius that was within my price range.... I had never thought of one before however, he took me for a test drive and showed me EVERYTHING the car had to offer technologically and more, showed the high points and I was sold immediatelty. He also got the price knocked down to a level I could afford and made me more excited than I have ever been to receive a newly purchased car. He bought me lunch while we waited for some paperwork to be done. Also he got me a free rental car until my new car was ready for picking up. I have no words to explains the satisfaction I got from something as simple as buying a car and because of this dealer I will buy at Prime Toyota for life. Thanks Douglas Story More
Berto has never steered me wrong! This is my second successful car purchase with Berto. I am the worst at making big decisions, but with Berto by my side, I made a great choice and feel very confident successful car purchase with Berto. I am the worst at making big decisions, but with Berto by my side, I made a great choice and feel very confident that it was the right vehicle and price for my family. I never felt pressured or on a time frame with Berto....and coming from me, that is a lot. Before I was referred to Berto, I used to hate the whole car buying experience. Now, I actually enjoy it. His knowledge of the vehicles is impressive and he seems to know which features are important to me. Several of my co-workers and friends run to him first for all of their car purchases. I would highly recommend requesting Berto Arroyo specifically to assist you in purchasing your next vehicle. More
Berto went above and beyond answering our questions and was patient with us when we were debating about which vehicle to get. We decided late Saturday and he was with us till almost 7 even though they clos was patient with us when we were debating about which vehicle to get. We decided late Saturday and he was with us till almost 7 even though they close at 6 to process the sale. He never made us feel rushed or pressured. We will definitely go back to him in the future!! More
We had an excellent experience with James Cline when buying our car. We have had nothing but bad news in the past 2 years and when we went to Prime we had the best news. The customer service is really g buying our car. We have had nothing but bad news in the past 2 years and when we went to Prime we had the best news. The customer service is really great, the best part is they cater to everyone's needs. I have 4 children and hate to take my car to be serviced but with Prime they have a play room, a touch tank, a pool table, cafe, a manicurist,,, you can't ask for anything else. I would recommend Prime and also James he is GOOD at what he does. More
Nick was very friendly, patient and attentive. He got answers to all my questions. Prime has competitive prices right from the start so you don't spend hours playing the negotiation game. Best car buyi answers to all my questions. Prime has competitive prices right from the start so you don't spend hours playing the negotiation game. Best car buying experience I've ever had. More
My wife and I felt that the dealership did not care about us as a customer, they were after the bottom line and we were turn away that night without a car. I told them that I needed a car for work the next d us as a customer, they were after the bottom line and we were turn away that night without a car. I told them that I needed a car for work the next day, we have been to 8 dealership and tested over 20 cars. I told them how much I like the car that I have test ride. We had a check, ready to make a deal, no games no tricks. Over and over we could not make a deal because of the different of $114. They try to get us to refinance to meet their asking prices, we kept telling them we can not afford anymore. We would not recommend this dealership to anyone who want a fair deal and work with a dealership that cares a little bit more than $114. We were told over the phone that the car was on sale for $18,500. Our $20,000, check just wasn't enough. More
I had a great experience buying from Prime Toyota and Paul Cook very professional and a great dealer and salesperson. I called from a radio ad I had heard and went online and called on a Toyota Tundra g Paul Cook very professional and a great dealer and salesperson. I called from a radio ad I had heard and went online and called on a Toyota Tundra great Price and a very clean vehicle. It was exactly what I was looking for. More
Rick was awesome! I felt comfortable with him the moment we met...no pressure,listened to my needs and wants in a vehicle.Rick also followed through with service for my new truck and even called me from the we met...no pressure,listened to my needs and wants in a vehicle.Rick also followed through with service for my new truck and even called me from the hospital to make sure i was being taken care of properly!! I will definantly reccomend him to friends and famiy. More
Went for a new Prius after shopping other dealers. Rick was great. Didn't waste or time and got us the car we wanted not what he wanted. Great job rick can't wait to do business in the future. I have told was great. Didn't waste or time and got us the car we wanted not what he wanted. Great job rick can't wait to do business in the future. I have told many friends and family to come see you. Prime Toyota is the best decision I have made when it comes to buying a new car! Thanks again rick More