Ira Toyota Saco

Berto was awesome to work with! He was very in tune to what I was looking for. I ended up picking out a new Camry that was not currently in stock and he was great with follow up thr He was very in tune to what I was looking for. I ended up picking out a new Camry that was not currently in stock and he was great with follow up throughout the whole process. More

Outstanding service rep, thorough vehicle inspection, great explanation concerning belt wear and replacement options. Good waiting area but could have had television on. great explanation concerning belt wear and replacement options. Good waiting area but could have had television on. More

Very helpful JD was great with us. Would highly recommend. Would definitely go back. thanks again. Would highly recommend. Would definitely go back. thanks again. More

My husband and I would really like to thank Dennis Steeves, the GM of Ira Toyota in Saco. We were having some real serious issues with a used Jeep that we had purchased back in April, and he absolutel Steeves, the GM of Ira Toyota in Saco. We were having some real serious issues with a used Jeep that we had purchased back in April, and he absolutely went above and beyond the call of duty to make sure that everything was taken care of to our satisfaction. We could not be more grateful for the quality of effort that was put into place to get us back on the road again. We will most definitely be back to Ira Toyota for a vehicle purchase in the future! 🙌 More

Very great costumer service and focusing from Berto arroyo, really helpful to get a car easy, great dealer in general. arroyo, really helpful to get a car easy, great dealer in general. More

Was able to get an appointment within a week. Waited for car, customer lounge comfortable. Waited for car, customer lounge comfortable. More

Frustrated and disappointed in explanation of tire issues. The recommended process discussed at service appointment is not showing up on service report. Actually the service report shows immediate ne issues. The recommended process discussed at service appointment is not showing up on service report. Actually the service report shows immediate need to address tire issues not October like was discussed. Safety is my first concern- this is a family vehicle. Toyota should stop selling cars with crap tires - all the time knowing that they are crap. “manufacturer issue”. Tires need replacing at 15,000 mile visit! Was what started this issue…. Frustrating More

During my 4 hours sitting in the waiting room, I listened to service advisors “recommend” extra services to other customers. What a racket; people should be able to shop around for parts and repairs and not to service advisors “recommend” extra services to other customers. What a racket; people should be able to shop around for parts and repairs and not pay the high costs that this dealer charges. They soaked me $70 for a set of brake pads, and $280 for a pair of rotors, double what you’d pay at Napa or Autozone. If I didn’t need my car this weekend, I would have done it myself. And the invoice had “extras” tacked on that I didn’t expect - inspection fee and a “shop charge”. More

I received no information as a follow up regarding my car after service. Just pay bill and leave. Also a mystery where to find my car after service. Not pleased at all. There are other dealerships available after service. Just pay bill and leave. Also a mystery where to find my car after service. Not pleased at all. There are other dealerships available to service my vehicle. More

I was a first-time customer getting my car serviced at this dealership, and I was very happy with the service as well as the facility. My only downside was that I waited about 10 mins in my car when I arr this dealership, and I was very happy with the service as well as the facility. My only downside was that I waited about 10 mins in my car when I arrived in their garage before anyone got me going, but they were busy with a lot of customers, which is reflective of good service having a large customer pool. The customers that came in were happy, longtime residents of Saco, and it was evident that they had trusted relationships with the staff. Everyone was pretty nice, and Trevor in particular was very welcoming and helpful! I do recommend this dealership to others for sure!! More