
Ira Toyota Saco
Saco, ME
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Scott MacDonald is all class when it comes to selling automobiles. He is a pleasure to work with and always puts the customer first. He is very, very conscientious and detail oriented. It was a please automobiles. He is a pleasure to work with and always puts the customer first. He is very, very conscientious and detail oriented. It was a please purchasing our last 2 new vehicles from him. And Toyota makes great products, period!!! More
From the first time we entered the showroom until I drove away with my new Rav4 it was a pleasant experience. There was no pressure, no double talk, just honest and friendly conversation. Britany is an excel away with my new Rav4 it was a pleasant experience. There was no pressure, no double talk, just honest and friendly conversation. Britany is an excellent representative of Prime. She knows her stuff and then some. Both John and I give her 10+ and we would like to thank her very much for all that she did to make this us happy! More
I always enjoy going to Prime Toyota because the folks are friendly. Samantha was personable and efficient, which are important qualities to me. I would have liked to get a little higher price for the are friendly. Samantha was personable and efficient, which are important qualities to me. I would have liked to get a little higher price for the 2010 Prius I traded for the RAV4. My husband just died so I traded 2 vehicles for it and as I said to Samantha, every bit of money counts right now. It was chilly sitting near the door, which, when opened let in a blast of cold air. Thanks for the coffee and cookies. I also appreciated the very clean showroom and overall facility. More
My wife and I have a very rewarding experience with this dealership and the people we came in contact with. From our first phone call to the dealership to see if they still had the vehicle we were intereste dealership and the people we came in contact with. From our first phone call to the dealership to see if they still had the vehicle we were interested in, to the final paperwork everyone we came in contact with was very friendly, outgoing and professional. We would recommend this dealership very highly. Our salesman went out of his way to make our buying experience a good one. The battery was weak on one of the two remote controls, he went out of his way to get it repaired before we took delivery. More
I have never bought a car and walked away so happy with the salesman, (Jim Crocker) and with the over all satisfaction of knowing I am totally at the right dealership. We will be back the salesman, (Jim Crocker) and with the over all satisfaction of knowing I am totally at the right dealership. We will be back More
Berto is the best!!! He genuinely cares about his customers and listens. This is my 4th car from Berto and as long as he is at Prime, I will never go anywhere else or to anyone else. Thank you Berto customers and listens. This is my 4th car from Berto and as long as he is at Prime, I will never go anywhere else or to anyone else. Thank you Berto you are awesome! More
I needed a car that would be good for my young daughter & myself. Berto found the perfect car. Now I can drive around and know that my little girl is safe. Thank you Berto for listening to what I wanted an & myself. Berto found the perfect car. Now I can drive around and know that my little girl is safe. Thank you Berto for listening to what I wanted and for caring. You took the time to make sure I was happy and even stayed after hours. You are the best!!! More
Berto Arroyo was a amazing manager that helped me through the steps of getting my brand new 2014 corolla sport. Ive gotten many other cars in the past but this dealership and Berto Arroyo was defiantly the b the steps of getting my brand new 2014 corolla sport. Ive gotten many other cars in the past but this dealership and Berto Arroyo was defiantly the best by far. I come all the way from Massachusetts but I heard so many great things about him and this dealership that I just had to see for myself and I was not let down at all. When it comes to stuff like this I get so stressed out but Berto did absolutely everything for me he had so much patience and was so nice. I will defiantly come back to this dealer and to Berto and recommend the dealership and him to everyone. Great job Berto you are amazing ! More
Jim has been available whenever we need him. We asked Jim Jim has been available whenever we need him. We asked Jim to help us with our decision to buy or lease another RAV 4. He was there for us all th Jim has been available whenever we need him. We asked Jim to help us with our decision to buy or lease another RAV 4. He was there for us all the way to the end, weighing the option to buy the leased RAV 4, to the final decision of a new lease. The toughest part for us was when we had to sign off on the old lease and have an inspection on the vehicle without being there. We had no idea that that was going to happen. Also that we could be charged for anything that they see wrong with the car. This was very scary for us. We took very good care of the car but when other people open their car doors and bump yours you have no control. Well we are still waiting for that report. I do wish we had more of a heads up on that. But that has to do with Toyota. Again, thanks to Jim for all his help. We love our new RAV 4! Greg and Laurie Chapman More
Traded a 2009 Tacoma for a 2014 Tacoma and am very happy with this purchase. was very well treated by salesman Scott MacDonald. He was very polite and helpful in this purchase. I was well pleased and would with this purchase. was very well treated by salesman Scott MacDonald. He was very polite and helpful in this purchase. I was well pleased and would recommend this salesman and dealership to family and friends. Look forward to further involvement with this dealership. More