
Ira Toyota Saco
Saco, ME
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Nick was wonderful to work with. He was upfront and honest. Would definetly work with him again. Prime met all all my exspectations and then some. I was surprized at Nicks easy going way he didn't pus honest. Would definetly work with him again. Prime met all all my exspectations and then some. I was surprized at Nicks easy going way he didn't push, and he wasn't demanding/ We told him what we wanted and he came through with flying colors. More
Berto was excellent...... His first words to me were. If your are not happy....I am not happy...... He was awesome. Great experience buying a vehicle. The best I have ever had. Berto said to call him anyti your are not happy....I am not happy...... He was awesome. Great experience buying a vehicle. The best I have ever had. Berto said to call him anytime with any questions. I called him with a question about five days after buying my new car with a question and he called me right back. I know that at anytime I can call him and he will be there to help. I believe this would be true a year down the road. He truly all about customer service! He does not talk you into anything that you do not want. He listens to what you want and works with you. Peter is awesome also. I cannot get into my entire story but Peter is truly about customer service and satisfaction! If I ever had a issue with my vehicle he would be there to help! My husband and I keep going back to Prime. Prime also has a great inventory to choose from. More
Berto was great and did everything to make the transaction a pleasant one. He catered to our questions and requests and made sure the family was 'comfortable' during the wait for the paperwork. transaction a pleasant one. He catered to our questions and requests and made sure the family was 'comfortable' during the wait for the paperwork. More
My entire experience was very good. You will notice the good rating for price instead of great, and that is basically because I feel it could have been a little lower. good rating for price instead of great, and that is basically because I feel it could have been a little lower. More
This is the third vehicle we obtained through Berto and Prime. As always, we were very pleased with the experience and plan to continue this relationship into the future. We recommend Prime and Berto each Prime. As always, we were very pleased with the experience and plan to continue this relationship into the future. We recommend Prime and Berto each chance we get. More
The welcome extended and the "Prime True Market price" provided by Stacey Tavares, Internet Sales Specialist set the stage for another positive experience at Prime Toyota. The subsequent in-person price" provided by Stacey Tavares, Internet Sales Specialist set the stage for another positive experience at Prime Toyota. The subsequent in-person introduction to Wendy Lewis gives evidence of a team-orientation in the sales department. Wendy's taking me through the process of the sale and pickup of the 2014 Toyota Corolla was excellent. The hour-long wait to meet with the gentleman authorized to complete the purchasing "paper-work" was the only aspect of the service that might be improved upon. More
Thou it was one of the busiest days for car sale, Thou it was one of the busiest days for car sale, president's day, I did not have to wait for assistance. The sales man (Cody Clark) greeted me pr Thou it was one of the busiest days for car sale, president's day, I did not have to wait for assistance. The sales man (Cody Clark) greeted me promptly and walked the lot to show me what they had available. Went on the test drive with me and described the car and all its options. When I decided to purchase the car, he was quick to get the car prepped and ready for me, as well as all the paper work. The only down time was waiting for Toyota leasing. More
I found Jason and the personnel I dealt with to be professional, they answered all my questions and were very informative about the features and benefits of the vehicle that I purchased. I would defin professional, they answered all my questions and were very informative about the features and benefits of the vehicle that I purchased. I would definitely go back to this dealership in the future. More
Jim Crocker is outstanding. I highly recommend him. I do not trust the finance department. This is not the first time I have had issue with that dept! do not trust the finance department. This is not the first time I have had issue with that dept! More