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Ira Toyota Saco

Saco, ME

4.5
2,174 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,174 reviews

August 17, 2024

The appointment was easy to make on the phone with a real person. The service was excellent and all the workers were so nice and very knowledgeable. More

by Lindab7921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Aug 19, 2024 -

Ira Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 17, 2024

Service department was incredible as usual. Service advisor kept me informed as to the process and cost More

by bfquigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor in Service
Aug 19, 2024 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

August 16, 2024

Professional, courteous, very helpful trying to find your vehicle. Service department is great and they will also let you have a rental car needs a major repair. More

by Chris Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Harmon
Aug 17, 2024 -

Ira Toyota Saco responded

Hi Chris, we are very happy to have provided you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

Excellent customer service. Greeted immediately and was done super fast. Would recommend to any Toyota owner More

by Ner207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Aug 16, 2024 -

Ira Toyota Saco responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

For the third time, I waited at the dealership for over two hours for an oil change. Not quite sure how it takes so long. More

by patwilson1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Aug 16, 2024 -

Ira Toyota Saco responded

patwilson1112, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

August 15, 2024

This is the 2nd vehicle that I have bought from this dealership. Was treated well and will recommend to my friends and family. More

by billiepicone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Defelice
Aug 17, 2024 -

Ira Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2024

Fast, friendly service from the minute you arrive until you leave. Lacey was professional and made my first service visit a breeze. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Aug 16, 2024 -

Ira Toyota Saco responded

Hello Jill, we're happy you found our staff to be so supportive during your experience here at Ira Toyota Saco. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Spotless facility, prompt service, attentive, nice people and great service! A pleasure to deal with. More

by anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
Aug 16, 2024 -

Ira Toyota Saco responded

Hello Anita, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2024

I can't say enough about JD he's the most committed salesman, he's thorough, he worked with finance man and pounded out a deal! They both rock! Great customer service More

by nancygagne56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy, Jason Defelice
Aug 16, 2024 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota Saco! Feel free to reach out to us if you need anything. Have a wonderful day.

August 10, 2024

Scheduled my appointment within a day & service was great. People easy to work with and listened to my issues More

by Memeresue@Icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cabrera
Aug 12, 2024 -

Ira Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

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