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Ira Toyota Saco

Saco, ME

4.5
2,171 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,171 reviews

August 29, 2024

Got tire rotation today asked to double check tire pressure and it was not done. Not even sure if tires were rotated. All four sensors were reading different pressures. And when I drove home all four More

by scanlanjohnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 01, 2024 -

Ira Toyota Saco responded

scanlanjohnp, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the lack of attention to your tires, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

August 27, 2024

Kaleb, my service associate, went far and above to help me. He has a wonderful friendly, but professional manner. He put me at ease, explained everything very well. Good guy. More

by GCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Aug 31, 2024 -

Ira Toyota Saco responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Very cordial. Explain what the thought I should do for repairs, but accepted my choice of limiting the extent of the repairs More

by dadzbgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Keach
Aug 31, 2024 -

Ira Toyota Saco responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

On time, thorough, and pleasant. I’ve been a customer for 30 years and will happily continue. More

by Rananis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget her name.
Aug 24, 2024 -

Ira Toyota Saco responded

Hi Rananis, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Ira Toyota Saco is the only place I will get my car serviced - they are friendly, fair, and helpful when it comes to explaining what’s going on with my vehicle. A+ service! More

by eryan229
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Lambert
Aug 23, 2024 -

Ira Toyota Saco responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

August 18, 2024

I went for the first maintenance appointment on my 2024 Rav4 and they told me exactly what they were going to do and how long it would be. I waited in their nice lounge area where you can enjoy TV, coffee, More

by saturn1624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
Aug 23, 2024 -

Ira Toyota Saco responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 18, 2024

Pleasant. Helpful, knowledgeable. Took their time to explain everything. Efficient. Did not hurry the process.. More

by No
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perrin Cody
Aug 19, 2024 -

Ira Toyota Saco responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2024

The appointment was easy to make on the phone with a real person. The service was excellent and all the workers were so nice and very knowledgeable. More

by Lindab7921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Aug 19, 2024 -

Ira Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 17, 2024

Service department was incredible as usual. Service advisor kept me informed as to the process and cost More

by bfquigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor in Service
Aug 19, 2024 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

August 16, 2024

Professional, courteous, very helpful trying to find your vehicle. Service department is great and they will also let you have a rental car needs a major repair. More

by Chris Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Harmon
Aug 17, 2024 -

Ira Toyota Saco responded

Hi Chris, we are very happy to have provided you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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