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Ira Toyota Saco

Saco, ME

4.5
2,432 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,432 reviews

November 01, 2018

Treated professionally but lacking. I brought in my Toyota Avalon for service on Wednesday and was treated with courtesy and professionalism. I was told my car would be ready in an hour More

by Avalon17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 01, 2018 -

Ira Toyota Saco responded

While I'm happy that you received professional service, I do apologize that we made you wait and that your car was not washed. I appreciate your feedback as we are always striving to improve our customers' experience. Thank you, Peter Nagorniak, Service Manager, (207) 571-3811

October 31, 2018

Excellent Service I went to get a recall completed, and met Crystal and Stephen who ended up helping me leave with a brand new RAV4. Amazing service!!! More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Ward & Stephen Catalano
Oct 31, 2018 -

Ira Toyota Saco responded

Hi Holly - This is fantastic! We are so happy that Crystal and Stephen made it possible for you to drive away from a recall service in a new Toyota RAV4! Thank you for your review of Prime Toyota Saco!

October 31, 2018

Honest, quick and easy Very easy to schedule service and team is very easy to deal with. Honest quick answers to quesrions. Will definitely recommend in the future. Thanks More

by serino.richard@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Frank Davenport
Oct 31, 2018 -

Ira Toyota Saco responded

Richard - We're so glad you had an easy visit to Prime Toyota Saco! Thank you for recommending us!

October 31, 2018

...Very thorough Very thorough Customer care. Always appreciate the coffee and cleanliness of the waiting area and a strong Internet service. Happy Halloween, I gotta’ More

by Alive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AARON DAVE Mike (greeter), Jim Crocker
Nov 01, 2018 -

Ira Toyota Saco responded

Thank you for your five star review! We are so happy you can relax in our waiting room with some coffee while your car is serviced. Happy Halloween from the Prime Toyota Saco team!

October 31, 2018

Scheduled service Always a great experience. We’ve been having our Toyota serviced by Prime since we took delivery in 2012. Always friendly staff, great service and pri More

by Luv4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Glidden
Oct 31, 2018 -

Ira Toyota Saco responded

Thanks for coming to us with your Toyota 4Runner for so many years! We're thrilled that you've received consistently excellent service. We will see you at Prime Toyota Saco for your next service!

October 29, 2018

Excellent Dealership Visited Prime Toyota for service work. The employees were friendly and the service was outstanding. Appreciate the attention to detail in all aspect More

by Toyota guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
Oct 30, 2018 -

Ira Toyota Saco responded

Thank you for trusting us with your Toyota! We are so happy that our Service Team made a great first impression. We hope to see you at Prime Toyota Saco next time!

October 29, 2018

Excellent service and happy people. I have to say, David Edward's at Prime Toyota is a great person to deal with in service. Very personal. Over all experience at Prime was great!! Than More

by Ericka2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Edward's Service Dept.
Oct 29, 2018 -

Ira Toyota Saco responded

Ericka - We value our customers and are thrilled this came through during your service visit. Thank you for supporting Prime Toyota Saco!

October 28, 2018

Another new vehicle Between my husband and I this is our 8th new vehicle acquired thru Prime. We love Prime but Berto Arroyo is the major reason for our returning to do b More

by LJLWordsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Oct 29, 2018 -

Ira Toyota Saco responded

Thank you so much for being a loyal customer to Prime Toyota Saco for twelve years! It's really special that our customers form friendships with our team members and can depend on them when it comes time to buy a vehicle. We are so happy Berto has been able to help you find eight vehicles. Keep loving your Toyota RAV4 Hybrid!

October 28, 2018

Buying a new vehicle can be a good experiance Our sales person Shawn made our experience very easy and pleasant. He did what he said he would do in the sale of the truck to us,we were and are very More

by Drtrider
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn leeman
Oct 28, 2018 -

Ira Toyota Saco responded

It makes our day to know that our customers are satisfied with their new cars! Thank you so much for writing us a review and mentioning Shawn specifically. We hope to see you next time at Prime Toyota Saco!

October 27, 2018

New car Very satisfied with my new 4 runner and the service I received from a Darrell Delucca I would recommend him to all my friends and relatives More

by Password12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Delucca did a great job!!!! I would recommend him . , Rob Arey
Oct 28, 2018 -

Ira Toyota Saco responded

Thank you for your five star review! We hope you continue to love your new Toyota 4Runner!

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