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Ira Toyota Saco

Saco, ME

4.5
2,171 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,171 reviews

September 20, 2024

I received good service. Great service rep. Cost was too much for service received. For example $400 to replace spark plugs. Filter replacement cost too much. More

by maineac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Sep 22, 2024 -

Ira Toyota Saco responded

maineac, Thank you for your feedback. While I'm pleased to hear you received good service, I'm sorry to hear about your concerns regarding the cost. We strive to provide fair pricing and quality work. I’d like to discuss your experience further to ensure your satisfaction. Please, contact me at your earliest convenience so we can address your concerns. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

September 19, 2024

Love my 2023 Toyota Highlander however 22000 miles in and told I need new brakes and rotors!!! Asked them to check brakes in June as there were vibrations whenever braking after they had serviced a few month More

by michellekaysallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Sep 29, 2024 -

Ira Toyota Saco responded

michellekaysallen, We truly value your business and thank you for bringing this to my attention. We left a voicemail earlier for you, but it might be more convenient if you could reach out to me directly at dsteeves@iratoyotasaco.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

September 09, 2024

We worked with Berto. He was amazing. Got us just what we wanted and made sure we were happy with everything throughout the process. More

by chriscath22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto arroyo , Berto Arroyo
Sep 13, 2024 -

Ira Toyota Saco responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 06, 2024

We have been dealing with IRA Saco for over 20 years and we keep coming back. The service and sales departments are so easy to work with. More

by Diane.caswell52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Sep 09, 2024 -

Ira Toyota Saco responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Courteous service rep. Was disappointed however to learn oil change charge was over $100! I've purchased over a half dozen vehicles from this dealership and have to say I m More

by gcurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy
Sep 10, 2024 -

Ira Toyota Saco responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Dennis Steeves General Manager dsteeves@iratoyotasaco.com

September 04, 2024

Getting my Corolla serviced was quick and thorough. I had one more visit on a service plan and it was noted and honored with no hassle on the final bill. Very competent service. The service person, More

by Newellra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Sep 07, 2024 -

Ira Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lacey here at Ira Toyota Saco! We look forward to your next visit! Take care!

September 03, 2024

Always a great experience dealing with Gwen at Ira Toyota! This is car #4 purchased from her, and we will definitely be back to deal w/her when we are in the market again! More

by r.huntmaine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gwen Wilcox
Sep 06, 2024 -

Ira Toyota Saco responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota Saco. Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

Easy to deal with and I experienced no pressure from Rick. I believe we got a fair deal The communication from the dealership was excellent ! More

by Maxy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Ramirez
Sep 06, 2024 -

Ira Toyota Saco responded

Hi Maxy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2024

My experience with the dealer ship was top notch and I was happy with my purchase. More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geneva Holmes
Sep 05, 2024 -

Ira Toyota Saco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2024

Staff always treat me like family… I really don’t want to talk as about others dealers but if you need you car fix rapidly I invited you to IRA in sack Maine More

by Joel arcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name . SORRY 😅
Aug 29, 2024 -

Ira Toyota Saco responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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