Ira Toyota Saco

I’ve know Kaleb for years and he’s always been fantastic. The team there has always been great The team there has always been great More

Alex was extremely friendly and made my first dealership experience a great one. My new Camry is awesome. experience a great one. My new Camry is awesome. More

I brought my car in for service today and they did everything they promised they would and did it on time. everything they promised they would and did it on time. More

Very efficient, well organized, clean facility, and friendly staff. They give you plenty of attention. You get a free car wash with every service. I have found their pricing to rival independents for m friendly staff. They give you plenty of attention. You get a free car wash with every service. I have found their pricing to rival independents for most services. More

Great people, good service, friendly people, location was good. Needed to have the breakfast service up and running good. Needed to have the breakfast service up and running More

New ownership under Ira and the customer service has gone down the hill. It takes multiple attempts to get through their phone system to find a human being. The “operator” is MIA. When you do get someone, down the hill. It takes multiple attempts to get through their phone system to find a human being. The “operator” is MIA. When you do get someone, they forward you to other employees who are not even available to take your call. Cannot even leave messages cause the mailboxes are full. Texting is an option, but they rarely respond back. And forget about getting notified when your car is ready. They did not even call us to say they ran into problems. I don’t recognize any of the old employees from when it was Prime Toyota and every time we go now they have different employees. This was by far the worst experience so far but it has been getting worse and worse with each visit after new ownership. A new mechanic is on the horizon. More

Friendly and knowledgeable service assistants. Inform you of choices and options. Follow up is good. Inform you of choices and options. Follow up is good. More

They were great They kept me up updated through the whole process. They video from the service tech was great. whole process. They video from the service tech was great. More

Lacey was wonderful and very helpful both days. You fixed the brakes Thank You so much! You fixed the brakes Thank You so much! More

I received good service. Great service rep. Cost was too much for service received. For example $400 to replace spark plugs. Filter replacement cost too much. Great service rep. Cost was too much for service received. For example $400 to replace spark plugs. Filter replacement cost too much. More