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Ira Toyota Saco

Saco, ME

4.5
2,252 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,252 reviews

May 14, 2025

Keith is very professional service advisor at Ira Toyota. I would recommend Ira Toyota for the service and sales. More

by jpmullen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
May 14, 2025

Did the work I requested and charged a fair price. Was done quickly and with a smile. More

by Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
May 11, 2025

I was ignored for most of the interaction. Poor customer service and the finance guy was a jerk. More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Berto, finance guy
May 14, 2025 -

Ira Toyota Saco responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jospeh Bruni General Sales Manager jbruni@iratoyotasaco.com

May 10, 2025

Easier to make an appointment. They were very kind and helpful and were interested in my problem. They called me as soon as my car was ready and I was in and out within 10 minutes. More

by Joedesiato13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 13, 2025 -

Ira Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

I was greeted promptly for service by Kaleb who was very courteous and professional. Next I thought I might be interested in a lease. I leased a Tacoma and was extremely pleased with the service and profe More

by bobtellarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb, John, Brandon
May 12, 2025 -

Ira Toyota Saco responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

My car was serviced in record time! I had some minor issues that were taken care of. More

by enogle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 12, 2025 -

Ira Toyota Saco responded

Enogle, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Find it odd that my car did not pass inspection because of wipers. I feeling i had not asked them to check k the wiper arm after having g my windshield replacement it would have passed. Also took over 2 More

by donna.strom1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown own
May 10, 2025 -

Ira Toyota Saco responded

Donna, I'm sorry your visit did not go well. I did leave you a voicemail, please reach out to me and I will do my best to correct any issues. You can reach me at (207 423-8991 or czammuto@iratoyotasaco.com. Thank you, Carl Zammuto Service Manager

May 07, 2025

The service rep knew what he was talking about I will now request him to handle both my vehicles More

by bobconnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
May 10, 2025 -

Ira Toyota Saco responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota Saco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

My wait was 2. 5 hours. It should have been half of that. I also feel that I was gouged on the billing. I had a state inspection, tire rotation and fuel injection cl More

by lake15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trever
May 10, 2025 -

Ira Toyota Saco responded

Thank you for reaching out about your prior service visit. Unfortunately, we can't look up your concerns with the information provided. Please give us a call at your earliest convenience so we can discuss this further. Dennis Steeves General Manager Ira Toyota Saco dsteeves@iratoyotasaco.com 207-571-3805

May 03, 2025

Had a very good experience from when I drove to when I left. Everyone was very professional and promt. More

by pennymbaker63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David in service department
May 06, 2025 -

Ira Toyota Saco responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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