Ira Toyota Saco
Saco, ME
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The thing I liked the best was after purchasing the car the sales person went through the entire cars functionality Did not rush All the buttons etc Very helpful the sales person went through the entire cars functionality Did not rush All the buttons etc Very helpful More
It is always stressful for me to have my car serviced. But the service and staff are always very helpful and makes my day as easy as it can be. In particular, I had Tori Lambert as my Assistant Service Ma But the service and staff are always very helpful and makes my day as easy as it can be. In particular, I had Tori Lambert as my Assistant Service Manager on Monday and she was wonderful. I would give her a ten star if possible. She was so knowledgeable about what I needed done on my car and gave me options for me to choose from to keep within my budget but also get the work done that was needed. She then went that mile and wrote down what was recommended to be done in the near future (brakes will need to be done this year as well as my fuel injection). She gave me an estimate of each item so that I can plan these services in the next few months while still staying within my budget. Extremely helpful, friendly and knowledgeable. Well done! More
I had no previous experience with this dealership until my call to request a service appointment at their earliest opportunity to help diagnose why my Toyota Hybrid Highlander lost all power in 30-45minute my call to request a service appointment at their earliest opportunity to help diagnose why my Toyota Hybrid Highlander lost all power in 30-45minutes while unloading contents up to our Mt. Washington Valley condo rental. I was only able to start the vehicle with AAA Roadside Assistance. Ira Toyota cleared the decks for me to come down immediately to help diagnose the issue. What precipitated this was my call to the service representative at the Topsham Toyota dealership who I had purchased the Highlander from. I was told that despite the urgency of determining the loss of power and potential drivability that they could examine the vehicle if I dropped it off and that I would have to make my own arrangements to get back to my home in Scarborough as it might be 1 1/2 days to get to it. I’m so appreciate of Ira’s responsiveness and so infuriated with the Topsham dealer’s customer service response to my crisis situation that I have immediately terminated my business with them after 3 vehicle purchases and over 25 years of doing business with them. The reception and service I got from Ira Toyota-Saco was nothing short of stellar for a totally unexpected visit. More
I had a very pleasant experience at. IRA TOYOTA. Trevor was was ready for me with an explanation of what would be done to my car. I asked if it could be done by 5:30 so I could run an IRA TOYOTA. Trevor was was ready for me with an explanation of what would be done to my car. I asked if it could be done by 5:30 so I could run an errand. He told me, No problem. A driver was waiting to take me to my home & he charmingly said he would also pick me up when my car was ready. I got a call from Trevor before 12:00 that my car was ready! A honk outside & a call told me my ride was there! Everything was perfect! Thank You everyone More
I worked with Trever in service! He was so kind and helpful. He took his time and explained everything so well. I would definitely go back to get my car serviced with him! He was so kind and helpful. He took his time and explained everything so well. I would definitely go back to get my car serviced with him! More
If you comment everything was very good and taking advantage of the fact that I do not have far away I choose to always go there thank you for your kindness and although not much is given to me the En advantage of the fact that I do not have far away I choose to always go there thank you for your kindness and although not much is given to me the English More