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Ira Toyota Saco
Saco, ME
2,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 21, 2024
My customer representative (Vlad Skala) was professional and helpful without applying any pressure. He found the vehicle that I was looking for and answered all of my questions only offering add-ons that we and helpful without applying any pressure. He found the vehicle that I was looking for and answered all of my questions only offering add-ons that were of value. More
by Frank
Employees Worked With
Vlad Skala
December 20, 2024
I'm not sure you're the person to send this to but please let the service dept know that I am very disappointed in what happened. I was told upon arrival by a very nice older gentleman that I had a small scr let the service dept know that I am very disappointed in what happened. I was told upon arrival by a very nice older gentleman that I had a small screw in one tire. He felt it was in a spot that I could just leave it in and see how things went. Shortly after I received a text from Trevor stating that I needed a brand new tire. Because I just lost my husband and am very new to all this I said ok. He said it would cost around $100. ($200 being covered) I have since found out from a person who has a lot of experience that the tire could have been plugged and I did not need to buy a brand new one. I was never given that option and I feel like I was taken advantage of. when I have to go to your dealership again I will make sure that I bring someone knowledgeable with me. I'm sure I will get an argument about this from your superiors but I needed to tell someone nevertheless. Please pass this along Thank you Julie Harper More
by Harperjulie396
Employees Worked With
Trevor
December 20, 2024
I was very impressed with the facility and the professional treatment I received. I will recommend this dealership to family and friends. professional treatment I received. I will recommend this dealership to family and friends. More
by rvanmeter70
Employees Worked With
Person not listed
December 19, 2024
I’ve only been to the service department and while there is a large turnover in service people who communicate with you they all is knowledgeable and easy to work with. I’ve been satisfied with the work I is a large turnover in service people who communicate with you they all is knowledgeable and easy to work with. I’ve been satisfied with the work I have done on my 2008 Toyota Prius. It runs very well, is comfortable,and it gets good gas mileage. More
by dianne
Employees Worked With
Ben in service
December 17, 2024
The service rep Michael was very helpful. My registration had expired and he directed me to online registration. My visit was quick, only an hour. No pressure for further repairs. My registration had expired and he directed me to online registration. My visit was quick, only an hour. No pressure for further repairs. More
by Patricia19bell
Employees Worked With
I only saw Michael.
