Ira Toyota Saco
Saco, ME
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Courteous, prompt, and helpful and the waiting area is such a pleasure. Always clean. Offers great seating and speedy internet. It is a breeze to schedule online and I can always get in without difficu such a pleasure. Always clean. Offers great seating and speedy internet. It is a breeze to schedule online and I can always get in without difficulty. I will not take my vehicle anywhere else. More
My salesman was great and I was treated very well. That is the positive reaction. The negative is the process is w-a-y too long! It should not take 5 solid hours to purchase a vehicle! Everyone around That is the positive reaction. The negative is the process is w-a-y too long! It should not take 5 solid hours to purchase a vehicle! Everyone around me felt the same way. More
After an unexpected issue was discovered with the car, the advisor, Mike, set me up with a rental to get me home while they worked on the car. My car was ready the next day, completely fixed. the advisor, Mike, set me up with a rental to get me home while they worked on the car. My car was ready the next day, completely fixed. More
The sales staff is very professional there displays are clean and the service is excellent and pricing has good deals and you get proper trade in values for your car or truck and they work with you clean and the service is excellent and pricing has good deals and you get proper trade in values for your car or truck and they work with you More
Excellent! They take you right in and get you out in a reasonable time. They send a digital report as well as give you a printed copy. They take you right in and get you out in a reasonable time. They send a digital report as well as give you a printed copy. More
Ira Toyota had an outstanding service department. My Service Advisor Tori, was pleasant, courteous & knowledgeable. While my car was being serviced, Tori kept me informed about what was needed & the My Service Advisor Tori, was pleasant, courteous & knowledgeable. While my car was being serviced, Tori kept me informed about what was needed & the associated cost. Waiting room is comfortable & the complimentary WiFi & coffee made the wait bearable. I’m very pleased with their Service. More
The dealership sold me a vehicle that I couldn’t put gas in without it, shutting off every second. Took them two months to finally order the part and fix it. I am certain they knew of the problem before I d in without it, shutting off every second. Took them two months to finally order the part and fix it. I am certain they knew of the problem before I drove off the lot because they filled the gas tank. (Took forever). When I picked the car up, they told me they fixed the problem. I asked if they put gas in it to confirm the problem was fixed. They said no! I asked them to put some gas in and make sure it was fixed. They refused to do it unless I paid for the gas! After two months and six trips down there! I would not have bought the vehicle. Had I known I would be dealing with this for two months. Too cheap to put $10 of gas to make sure it worked before I drove off the lot again. Unreal. Very poor overall experience and would never purchase another vehicle there. More