Ira Subaru of Manchester

I was looking into buying a Subaru Forester, but did not have a lot of time to visit dealerships. I did all of my researching and negotiating online. However, I still was being pressured to go to the dealer have a lot of time to visit dealerships. I did all of my researching and negotiating online. However, I still was being pressured to go to the dealerships to talk, even though I stated that I wanted to come close to a deal first. Joey Labranche from Manchester Subaru was fast to respond to all my requests and not pushy at all. He cleary understood how I needed to find what I was looking for. Through e-mails we came close to an offer and within about a week I went to look at the car and was able to get the deal I was hoping for. I would highly recommend talking with Joey when you need a new car. He will give you the best possible price and provide you with the best customer service in a car dealership that you will ever have. More

I'll be honest, it started out rocky. Their employee responded to my internet inquiry by insinuating that I fabricated an internet quote from another dealer (since it was way below cost, but it was legi responded to my internet inquiry by insinuating that I fabricated an internet quote from another dealer (since it was way below cost, but it was legit). After proving that I didn't, and showing I wasn't happy about the accusation, the owner Todd personally stepped in to make sure I got a great deal on the model and color I wanted (the competitor only had a lower trim, stick shift). Jack was a pleasure to deal with and my price was CRAZY low (below the lowest on true car). Other dealers talked about not wanting to lose money, these guys just wanted a car off the lot. Worth the trip from suburban Boston to do the deal and then have them deliver the car to my office a couple weeks later. Very responsive on email, and these guys have a ton of cars. Even the finance experience was great. I had to ask about the warranty (which I wanted) and got an invoice price on that while other dealers push the warranty and inflate the price. Love my new Legacy. This dealer isn't the flashiest, but they won my business and I can see why they sell a lot of cars. More

I had been looking for used cars online for a few months, I found one I could potentially be happy with. I sent an online “comment” to the dealership and within 30 minutes I had a response. I was driving a c I found one I could potentially be happy with. I sent an online “comment” to the dealership and within 30 minutes I had a response. I was driving a car that was not working for my family, yet I knew it’d be pretty hard to get a new car with how much I owed on the old one. Joe LaBranche was the salesman who contacted me, and worked with me through the whole process. When I got to the dealership I no longer was interested in the car I saw online, he worked all morning to help me get into this new car, without breaking the bank!!! He also made it a point to check in with me through the morning to make sure I didn’t need anything. He is by the far the BEST salesman I have ever dealt with. I wouldn’t have been able to drive off in my new car if it wasn’t for Joes determination to help me!!! More

This place is a joke, god awful customer service, what ever happened to professionalism? All the employee's sound dis-interested when you call, seems like they could care less about what you are calling a ever happened to professionalism? All the employee's sound dis-interested when you call, seems like they could care less about what you are calling about. Don't return phone calls, I'd stay far far away from this place. Who can run a business like this/ More

I had been shopping for a while for a new WRX. I started working with Jack and I have to say he was the most thorough, honest, and professional salesperson I have ever had the pleasure of working with. When working with Jack and I have to say he was the most thorough, honest, and professional salesperson I have ever had the pleasure of working with. When I got to to the dealership (2 hours away) to pick up my car, there was some confusion that resulted in what could have been a bad experience but jack and the staff of manchester Subaru stepped up to the plate and kept their word. I am very impressed with the high level of customer care and professionalism I experienced. I will return to Manchester Subaru for all future purchases, and I will pass 5-6 other Subaru dealerships on my two hour drive there. Way to go Jack, great job! Btw... I got a GREAT deal on my WRX!! No one else came close. More

What can I say other than simply the best. If you want a Subaru of any model I highly suggest visiting Manchester Subaru. My Salesman is Joey Labranche. I purchased a 2012 STI Hatch with Nav after much rese Subaru of any model I highly suggest visiting Manchester Subaru. My Salesman is Joey Labranche. I purchased a 2012 STI Hatch with Nav after much research on the internet. No pressure, very accomodating, good product knowledge, no dealer or saleaman speak. My deal including my trade in was excellent. This not my first Subaru or dealer experience as I am 63 and have bought my share of new cars. I talked with Todd Berkowitz (the owner) and have nothing but praise for the way he runs his dealership. More

Today I purchased a 2012 WRX at Manchester Subaru and this was absolutely the best car buying experience I have ever had. Everyone at the dealership was friendly and there was zero pressure. Gary Smith this was absolutely the best car buying experience I have ever had. Everyone at the dealership was friendly and there was zero pressure. Gary Smith is simply awesome. Gary went above and beyond. I will be recommending Gary and Manchester Subaru to everyone I know. Thanks Gary and Manchester Subaru! More

Hi there new car shoppers - I just bought a brand new wrx sti from Joey over at Manchester Subaru and it was a most excellent experience. No pressure, Excellent Service, Delivered exactly what was asked for sti from Joey over at Manchester Subaru and it was a most excellent experience. No pressure, Excellent Service, Delivered exactly what was asked for, and every attention to detail was taken care of to a "T". I would highly recommend Joey LaBranche at Manchester Subaru for your next car. More

My husband bought his 2003 WRX at Manchester Subaru and has always been impressed with their customer service and their general treatment of people. When it came time to replace my 8-yr-old minivan, Manch has always been impressed with their customer service and their general treatment of people. When it came time to replace my 8-yr-old minivan, Manchester Subaru was the first, and really only, place we wanted to deal with. We spoke to Joey and test drove a Forester and an Outback in the fall of 2011. On Mother's Day weekend 2012, we were ready. Joey was friendly, responsive, and helpful throughout and not once did we feel pressured, belittled, or harassed. The entire buying process was smooth and stress-free, and we drove away in my brand-new 2012 Subaru Outback later that afternoon. Joey explained all the fun details about the car with plenty of knowledge and patience. He has obviously studied these cars and knows them well. Manchester Subaru and Joey Labranche will be the first names to come to mind if and whenever friends ask me which car dealers to work with. They are wonderful. More

Joey is an excellent salesman! We had a really good experience with him. He's very professional and explained everything clearly! If the price is better, we definitely would like to do the business the experience with him. He's very professional and explained everything clearly! If the price is better, we definitely would like to do the business there! More