Ira Subaru of Manchester

I bought a 2012 Subaru Impreza thru CarsDirect.com and connected me to Manchester Subaru of New Hamphire. Since I live in Westchester County New York, I arrange for a Saturday or Sunday delivery. My sche connected me to Manchester Subaru of New Hamphire. Since I live in Westchester County New York, I arrange for a Saturday or Sunday delivery. My schedule changed suddenly mainly due to Hurricane Sandy and I MUST have the car on a Saturday before 5:30pm. Joey took the initiative; went out of his way and drove 5 HOURS just to have the car delivered on time. I call that TOP NOTCH and EXCELLENT QUALITY CUSTOMER SERVICE!!! He came prepared with papers; explained everything in detail; signed the papers and DONE! Joey LaBranche from Manchester Subaru, my wife and I thank you for the service you had provided. Having the car after the hurricane (since we lost electricity for 3 days), it was much easier for us to get to our MUST destination. Happy and Very Satisfied Customer, Carlo & Jesse More

Joey provided excellent service and attention to detail making sure that my wife and I were completely satisfied with our experience and our purchase. This is our second purchase from the dealership and w making sure that my wife and I were completely satisfied with our experience and our purchase. This is our second purchase from the dealership and we have been extremely satisfied with the entire staff which has done an excellent job of providing us great cars and making sure that the stay in great condition all while providing an environment which makes us feel at home. I strongly recommend Manchester Subaru. More

It was a real pleasure buying my first brand new Subaru from Joey LaBranche at Manchester Subaru. I have been driving used Subarus for about 15 years, but this was my first time buying a car by myself. As from Joey LaBranche at Manchester Subaru. I have been driving used Subarus for about 15 years, but this was my first time buying a car by myself. As a woman, I felt a bit intimidated at the two other dealerships I visited before going to Manchester because they had a limited inventory and I don't know a lot of the technical aspects of cars. Manchester had a huge inventory so they had the car, color and options I was looking for right on the lot, and I was able to compare and test drive. Joey is a true asset to this dealership and to car shoppers. He is personable, professional, friendly and knows his products. He walks his talk and drives a Subaru himself. There was absolutely no pressure or sales pitch; he was interested in giving me information, answering my questions, and letting me take my time, knowing that buying a car is a big investment. He helped me compare, explained features, explained how the cars are priced, and spent a few hours with me as he patiently walked me through the process of making an offer, trading in my old car, and financing the perfect car when I found it.....a 2013 Outback. I left with my new car the same afternoon, but before I did, he walked me through all the features, helped me set up my bluetooth, and made sure I was comfortable with the vehicle. He provided his contact info in case I had any questions, and followed up with me a week later to check in. I highly recommend this dealership and this sales representative, Joey LaBranche. More

Let me start by saying dont even try to find a better price.I did tons of research throughout New England and other dealers couldnt come close to M.S. price.My salesmen was Gary Smith did the deal over price.I did tons of research throughout New England and other dealers couldnt come close to M.S. price.My salesmen was Gary Smith did the deal over the internet no dealership involved he deliverd the car to me 2013 Outback Premium 6 spd manual with all weather package 1 1/2 north of Manchester had the car the same day did all the paperwork at the kitchen table no B.S. He knows the product and is a great guy!This was the best new car buying expericence ever.Thats what makes a Subaru a Subaru.Thanks M.S. thanks Gary Smith share the love. Rich More

I had a very unpleasant experience with Manchester of Subaru and would never recommend them. The purchasing of my car was not the problem, rather the support after the purchase. The car I purchased was Subaru and would never recommend them. The purchasing of my car was not the problem, rather the support after the purchase. The car I purchased was a used Mazda Speed6. Along with the purchase I chose to get the extended warranty that should have bumper to bumper coverage. After 6 months of owning the car I had a weird sound coming from under the car. I took it to Manchester Subaru and they found out that the transfer case had a crack in it and the total bill was $4000. They had it on file that I had the warranty and had the insurance company check the part out. Apparently, the insurance company was only going to cover a portion of the bill because the car had a pre-existing condition. The dealership sold me the very expensive extended warranty that should have covered everything. When I tried to work with the dealership to get this resolved I got almost no help. The shop manager said that they were not responsible and that I should talk to the GM or owner. After repeated calls not returned by the owner, I decided to finally email him. He got back to me and said he would review and get back to me. About a week later I heard from him and he said that they were not going to help me at all with the remainder of the bill because they didn’t know it had this condition. I even offered to split the bill and that was denied. The dealership checked the car out and should have caught this problem or at least stood behind the warranty they sold me. I should not have been the one to pay the remainder of the bill. More

Hi there, I went to Manchester Subaru because we had Hi there, I went to Manchester Subaru because we had purchased our 07 Outback from them and it was time to have '07 turned into a commuter car to Man Hi there, I went to Manchester Subaru because we had purchased our 07 Outback from them and it was time to have '07 turned into a commuter car to Manchester and get a new family car. I was thrilled with the New 2013 Outback Limited. There is so much new technology in this vehicle that my '07 didn't have. Joey Lebranche was amazing in taking his time and helping me set up the Blue Tooth/Hands free phone dialing and receiving incoming calls. The salesmen and owner of Manchester Subaru were very down to earth and answered all of my questions and concerns. I would highly recommend this great team Joey Lebranche and Todd Berkowitz. Thank you Cathy Adams of New London, N.H. More

My husband and I had a great experience in purchasing our new Subaru. We are very happy with the professional staff and ease of purchase. new Subaru. We are very happy with the professional staff and ease of purchase. More

The entire experience was a pleasure. How many people can say that when shopping for a new car?? We went in on a Friday afternoon to meet with Joey LaBranche regarding a Subaru Impreza. He promptly introduce say that when shopping for a new car?? We went in on a Friday afternoon to meet with Joey LaBranche regarding a Subaru Impreza. He promptly introduced himself to us and made us feel very comfortable. Joey is laid back and down to earth, but still very professional. He went WAY above and beyond to answer all of our questions (and we had lots of them), even taking "laps" around the building to find a comparison car for us! He took the time to explain everything in laymans terms with NO PRESSURE or HYPE!! He stayed an hour and a half late for us. Did I mention it was FRIDAY night?! He also took about an hour to explain everything about the car to us when we picked it up. Joey helped make the car buying experience enjoyable and stress free!! We have told everyone we know that if they are in the market for a Subaru they HAVE to go see Joey LaBranche at Manchester Subaru! Thank you Joey for all your help, you rock!!!!!!! More

Today I went to the Manchester Subaru dealership to look at a new BRZ. This car was on my shortlist along with two others and I am in the position to purchase this week. We went over the trim levels and sho at a new BRZ. This car was on my shortlist along with two others and I am in the position to purchase this week. We went over the trim levels and showroom model with Gary. I was very intrigued about the car and ready to take it out for a test drive to decide if this was something I wanted to purchase today. They had at least 3 on the lot. I was informed by Gary that they don't really like to take the "sporty" cars out on test drives. At least not before running numbers. I understood this, as nobody likes their time to be wasted. Especially if I as a buyer may have had unrealistic expectations on payment. I Gave him my car's registration for appraisal and he put together a payment sheet with his manager. The payment looked good and we agreed we were in the right ballpark. At this point though Gary informed me we would need a credit check before taking the car out. I let him know I would not pull my credit and take the hard hit on my score in order to decide if I even liked the car to begin with. I have never come across anything like this at a dealership especially for a Subaru that is less than 28k new. I was quite insulted, especially since I got the feeling from the dealership that I was not serious. As soon as I left I called the Subaru dealership in Epping and set up an appointment to come down and test drive the same car. In so many words Manchester Subaru would LOVE me to buy my car from them, just go test drive it from some other dealership. Afterwards I went to test drive a BMW 1 Series from Tulley and was able to do so without a credit check or salesperson even joining me. I have never dealt with any dealership as bizarre as Manchester Subaru. I will be letting anyone I talk to about my experience know how many hoops Manchester Subaru makes you jump through just to TEST the car you may buy from them. I am sure there are plenty of cars salesman out there willing to work with their customers. More

We started looking for a subaru forester a few months back. We decided and new car was our best route to take. We live in Milford and have heard good things about the dealership in town. After a lot of b back. We decided and new car was our best route to take. We live in Milford and have heard good things about the dealership in town. After a lot of back and forth with trying to get them to match prices we decided to head up to manchester. Todd Berkowitz had given us a price on the phone about a week earlier which we thought Milford would maybe match. I don't think they believed us on the price offered so they said to go to Manchester and take the offer (the sly look in the guys eyes from the back room said "they will be back"). So we went up to Manchester. Todd was not working so we dealt with Joey. He looked at the notes from our conversations and Manchester kept their word on the price offered. So in about an hour and a half we drove off in a new forester. Joey was very nice. He didn't try to pressure you into a sale (granted I think he knew we were sold already). He is quick to establish a rapport with customers and make them feel comfortable. Like he says about himself, he belives thoroughly in subaru and has owned many. This was good to know. After the sale he helped with setting up bluetooth and was happy to answer any other questions. It was also a Sunday and was happy to stay late to make sure we felt confident with everything. Anyway. If you are looking for a good experience and want a subaru talk to Joey. Not one of those guys with a plaid shirt, suspenders, and a handlebar mustache who wants to sell you everything and will do anything to get you into a car. Thanks again! More