Ira Subaru of Manchester

We just picked up our brand new Subaru from Manchester Subaru. We live in Massachusetts but we end up buying a car from New Hampshire because their price was the best. Our sales consultant was Charlie F Subaru. We live in Massachusetts but we end up buying a car from New Hampshire because their price was the best. Our sales consultant was Charlie Foster. Our impression was that he knows his staff. He knew exactly what’s needed to drive off the car from the lot including paper work from insurance company and registering the car with Massachusetts RMV. He took care of it all. It was a breeze for us. When we showed up to pick up the car, everything was done according to our agreement and he demonstrated and explained various functions of our new car and even set up blue tooth for us. It was a hassle free car buying experience and my husband and I will buy a new car again from them and we highly recommend them. We love our Subaru. This is our 4th Subaru in the last 15 years. It has been very reliable, required minimum expense for maintenance; it has been a good car, meeting perfectly out outdoor activities needs including fishing, camping and skiing as well as day to day transportation and shopping. More

A couple kind words for Joey, who offered me good value on a trade and good value on a new WRX, and who went out of his way to make the sale quick and convenient. Including: offering to drive my new car do on a trade and good value on a new WRX, and who went out of his way to make the sale quick and convenient. Including: offering to drive my new car down to Boston (declined, but appreciated); swapping snow tires from the old car to new for free; taking a tow hitch off the old car, also for free; and making sure there wasn't a dealer badge on the back of the new car. All with a minimum of haggling. Happy to have worked with him. More

Their service department is excellent and honest and has been the main reason that I have purchased Subarus. They have quite often gone out of their way to ensure my satisfaction. been the main reason that I have purchased Subarus. They have quite often gone out of their way to ensure my satisfaction. More

I can't say enough about the high degree of service and respect from Joey. I've been purchasing cars for over forty years and I can Honestly say, He is hands down, the Best of the Best! I wanted to adopt respect from Joey. I've been purchasing cars for over forty years and I can Honestly say, He is hands down, the Best of the Best! I wanted to adopt him before the deal was complete. With our special circumstances, he made it seem so easy. I dealt with five dealerships , four locally, and this is the only one that actually could be defined as Customer centered! Thank you! More

By far our best car buying experience EVER! Joey LaBranche was so friendly and helpful. Such a pleasant experience. The transaction itself was so very quick, we were in and out of the dealership w LaBranche was so friendly and helpful. Such a pleasant experience. The transaction itself was so very quick, we were in and out of the dealership with the exact car that we were hoping for. Both before and after our purchase, Joey took the time to answer all of our questions and explain some of the fancy high-tech features of our new car. I would wholeheartedly recommend this dealer! More

Not a typical pushy car dealership. Very good and respectable customer service. Joey was great, he didn't make us feel pressured to leave with a car that day (even though we did!) and sat through and respectable customer service. Joey was great, he didn't make us feel pressured to leave with a car that day (even though we did!) and sat through and weighed our options of buying or leasing. Then he did a very thorough run through of every feature and button in the car and left us with his cell phone number for any future questions or concerns. I would definitely recommend Joey at Subaru and I love my new impreza!! More

Our initial experience with this dealership was great. I even left a glowing review right here on this site. However, now that they have my money and a glowing review, things have changed. We bought the car even left a glowing review right here on this site. However, now that they have my money and a glowing review, things have changed. We bought the car in August. They were advertising free service for two years if you purchased a car in August. We had a discussion with our sales person, Joey LaBranche about this and he explained to us that it's not every oil change, but every other. We asked if it had to be put into writting and he said no that it would just show in the computer that we purchased the car in August and we should be all set. Now that it's time for service, we are being told that they didn't offer this in August and that it's not in writting. My Husband spoke with two different people at the dealership regarding this matter. The first person said he'd get back to him, but alas, one month later... no call. So my Husband called back and spoke to a person named Joseph ?? Joseph told him they would not offer it and even said, "we both know it's not free, nothing is free, you pay for it". I will NOT be paying for it at Manchester Subaru!!!!! The customer service AFTER the sale was the complete opposite as before the sale!! I have to say that I was so excited to tell everyone how great my experience was but now I will definitely be telling them all how DISAPPOINTED I am. More

I just bought my first new car and having shopped around throughout the New Hampshire dealerships I LOVED Manchester Subaru. I first received an email from Joey, and there was no eagerness to make a sale, throughout the New Hampshire dealerships I LOVED Manchester Subaru. I first received an email from Joey, and there was no eagerness to make a sale, it was casual and let me come to him. My husband and I showed up one saturday and not expecting to purchase the 2013 outback for another few weeks, but we honestly couldn't beat the price Joey came back to us with the exact car I wanted and also the have to haves (moonroof and other accessories). We are so happy with our purchase and would recommend Joey LaBranche to anyone buying a new car who wants an easy-going, not your typical sales man, he doesn't push, and he really gets you what you want for the right price:)!!! More

Very up-front; understanding of my requirements and worked hard to accomodate. OK with questions and concerns, and dealt with each one. Confident he will be helpful in the future. worked hard to accomodate. OK with questions and concerns, and dealt with each one. Confident he will be helpful in the future. More

Not only is this my 2nd Subaru I've purchased at Manchester Subaru, it's also the 2nd Subaru I've bought through Joey LaBranche. Joe was and continues to be very eager to help me with my car. I wasn Manchester Subaru, it's also the 2nd Subaru I've bought through Joey LaBranche. Joe was and continues to be very eager to help me with my car. I wasn't pressured at all, nor did I feel that I was being taken advantage of. I have bought these cars with quite a lot of confidence, which is saying something because I am generally uneasy when making big purchases. More