Ira Subaru of Manchester

The best car buying experience I've ever had Great appreciation to Jack & Todd in helping me with my decision in purchasing a new vehicle. Jack went above & beyond. Friendly, knowledgeable, welco Great appreciation to Jack & Todd in helping me with my decision in purchasing a new vehicle. Jack went above & beyond. Friendly, knowledgeable, welcoming , honest & 100% , outstanding customer satisfaction. Respectful of my needs. Detailed my car beautifully when I picked it up. My experience at Manchester Subaru was exceptional !!! I left there feeling like I didn't just have a great salesman , but a new friend. I will definitely be a returning customer. I rate them above 5 stars. More

Uncommon Experience - Found me an impossible to find car! I was looking for a 2015 outback with EyeSight and was told by my local dealer that the wait would be 3 months. Not wanting to wait that long, I cond I was looking for a 2015 outback with EyeSight and was told by my local dealer that the wait would be 3 months. Not wanting to wait that long, I conducted a search for "largest Subaru dealers." Manchester Subaru came up. Although it was over 3 hours away, I was intrigued by the ad which said that they offer FREE delivery anywhere in New England. Todd, the owner answered the phone and I explained my frustration with a 3 month wait for the car I wanted. A few hours later, he called me back and had located the only car in country with EyeSight... and it was available. He arranged the deal from another dealer, and drove the car to my home the next day. Gary Smith communicated with me through the entire process and ensured that I was kept abreast of the ETA, etc. I could not have asked for a better experience. Oh, and they matched the price that I obtained for the ordered vehicle. Although the car I wanted was highly desirable, Todd made sure I was happy and personally called me the next day to ensure that I was satisfied. This is uncommon customer service, and I highly recommend this dealer to anyone, anywhere in New England! More

Treated me like Family I had been shopping for a car for quite sometime. I walked in to the dealership greeted with a friendly smile and I did not for one minute feel like i I had been shopping for a car for quite sometime. I walked in to the dealership greeted with a friendly smile and I did not for one minute feel like i was being pressured to buy that day. That's important to me because most car dealerships just want your money and want you to get out as fast as you came in. I came in with my mother and the interaction I had with Steve was first class, hands down. I didn't feel like i was talking to a car sales man, I felt like i was talking to a family member. We test drove two vehicles in which I gained interest in. Steve showed me all the bells and whistles and how everything worked. He made my car buying experience enjoyable. I spent a lot of time at that dealership and i got the deal that i will never forget. Not only did I get the car of my dreams, I'd like to think i gained a new friend in Steve as well as in Tony. I would highly recommend to all of my family and friends to see Steve and his co workers at this dealership. Thanks for everything!! -Joey More

Amazing service and drive to get the deal done! After a negative experience at another dealership I wanted and needed something to turn my day around. We had found the car we wanted and just needed After a negative experience at another dealership I wanted and needed something to turn my day around. We had found the car we wanted and just needed to find the right place to buy it. Service is the most important thing to me and from the second the phone was answered at Manchester Subaru I found that exceptional service! I was very honest with Todd that things were not going so well and he went above and beyond to figure out what we needed and found a way to make it happen. I can't say for sure how long I was on the phone but I think we had a verbal agreement with credit approval and lots of laughter in well under an hour! Two days later the vehicle was delivered to our home and Jack was as helpful, informative and fun as Todd had been. We were in a hurry and Jack got us through the paperwork very quickly. We drove to the school event in our new car. When I drive the car I can be happy because the experience was so exceptional. Without a doubt it was the best experience buying a car that I have ever had! When I am ready to buy another vehicle I know I will pick up the phone and give Manchester Subaru another call and I will be looking forward to it! More

Fantastic to work with! Russell was my salesman through Manchester Subaru and I could not be happier with my new Impreza. It was my first time purchasing a new car and Russel Russell was my salesman through Manchester Subaru and I could not be happier with my new Impreza. It was my first time purchasing a new car and Russell could not have made it easier. He was able to get me into the car I wanted and kept it within my budget. Amazing salesman! More

Russell is the best! Russell was my salesmen, he could not have made it any easier for me to purchase my first vehicle, he was more than a salesmen he was a friend. I was Russell was my salesmen, he could not have made it any easier for me to purchase my first vehicle, he was more than a salesmen he was a friend. I was in search of an impreza and he found the right car for me and satisfied my search. there was a struggle purchasing a vehicle being a first time buyer without a co signer, but he searched for me until I found what I needed to get into a new vehicle More

Russell is the best! Russell was my salesman and even though I met him on his second day of work he still knew a lot about all of the vehicles, and was able to give me a l Russell was my salesman and even though I met him on his second day of work he still knew a lot about all of the vehicles, and was able to give me a lot of detailed information on the Subaru Legacy. He was easy to talk to and worked very hard to make sure I got the car I wanted. More

Russel Knee -- Refreshing Russel was great to work with at Manchester Subaru. He made buying a car fun and doable. We spent a lot of time at the dealership that day, but we h Russel was great to work with at Manchester Subaru. He made buying a car fun and doable. We spent a lot of time at the dealership that day, but we had a good time and I got the car I really wanted. He even came back after taking care of an errand after his shift was over, so that he could be there to see me drive off the lot!!! More

Gary is the best!!! I recently purchased my 2015 STI at Manchester Subaru. I must say that my experience was great to say the least. I had my eye on the STI for a while I recently purchased my 2015 STI at Manchester Subaru. I must say that my experience was great to say the least. I had my eye on the STI for a while now and decided to finally go out and purchase one. Unfortunately for me the car was on back order at almost every dealer in town, and with a 3-6 month wait for the color/options i wanted. After a search on the web i came across Manchester and emailed for pricing a short while later i was placing a deposit as Gary promised me the car in 12-18 weeks which was a lot better then the other dealers! To my pleasant surprise Gary was able to snag the car i wanted (color/options) from another dealer and i had my car in 2 weeks (just in time for my birthday). Gary had everything prepared for me when i arrived so it was a super smooth transaction. Cant ask for anything more....I will definitely be sending my friends to Manchester Subaru! More