Ira Subaru of Manchester

Either we were scammed or they're horridly disorganized. Terrible. Absolutely terrible. We came in hoping to purchase a used Forrester, and we were VERY impressed. Put down payment down, filled out the paper Terrible. Absolutely terrible. We came in hoping to purchase a used Forrester, and we were VERY impressed. Put down payment down, filled out the paperwork for Massachusetts registration etc., and were told to return the following weekend to pick up the vehicle. Totally reasonable! HOWEVER, apparently the dealership has misplaced the title, and we've now been given the runaround for two weeks, only to be told that the vehicle (which, again, we've put a down payment on) will not be ready for AT LEAST A MONTH. Worst customer service experience I've had with any Subaru dealership. Save yourself the headache and head to Exeter Subaru. This is completely unacceptable, and bordering on criminal. Filing for a lost title is not rocket science. Do better. More

18,000 mile service Appointment was easily scheduled. Service team was friendly and professional. Service was completed in the promised time frame, Waiting area is ple Appointment was easily scheduled. Service team was friendly and professional. Service was completed in the promised time frame, Waiting area is pleasant. WiFi is available. More

Great, excellent customer service, fast Great, work done as agreed upon, convenient, and fast turnaround. Dealership of choice for sakes and service. I would and have recommended this dea Great, work done as agreed upon, convenient, and fast turnaround. Dealership of choice for sakes and service. I would and have recommended this dealers and staff More

Friendly staff, very thorough. Tara Comire was a pleasure Service department was very helpful and thorough. Tara was a pleasure to work with. Would highly recommend !! I will be coming back for any service ne Service department was very helpful and thorough. Tara was a pleasure to work with. Would highly recommend !! I will be coming back for any service needed in the future. More

Easy, quick. Best deal The dealership was quick and easy. I inquired online and they immediately gave me best price beating out all other dealerships. It was particularly ni The dealership was quick and easy. I inquired online and they immediately gave me best price beating out all other dealerships. It was particularly nice because they didn’t make it tough to get the best deal. If I knew exactly what I wanted (I tried a manual and automatic) then I probably would’ve been in and out in under 2 hours. Everyone’s nice and it’s just the easiest car purchase I’ve ever had (and honestly an amazing deal) More

Great experience at prime Subaru Manchester. Steve Silva was a great help. Did most of the deal over the phone so all I had to do was show up sign some paper work an at prime Subaru Manchester. Steve Silva was a great help. Did most of the deal over the phone so all I had to do was show up sign some paper work and Steve showed me the car. More

2019 Crosstrek Initially started chatting on the webpage with Francine. Then busted the dealership to look at the Crosstrek. We already have an 2016 Outback that we Initially started chatting on the webpage with Francine. Then busted the dealership to look at the Crosstrek. We already have an 2016 Outback that we purchased from this dealership. Met Josh at the dealership and found a 2019 Crosstrek that fit my budget. More

18 thousand mile service check Service sticker on car was for 16,500 miles.. car at 16,422. Young female name of Tara who helped me at service counter very personable and very know Service sticker on car was for 16,500 miles.. car at 16,422. Young female name of Tara who helped me at service counter very personable and very knowledgeable. Fell under 18,000 mile check up. was also informed that my car out of align and tires were wearing!! Surprised to hear as car not even 2 years old.. will be 2 in March! Also something spilled on my passenger side floor mat.. had to dump it out myself on pick up! More

Thanks Charlie! Charlie went out of his way to get me the best deal possible and make sure things were taken care of when issues arose. He took great care of me and Charlie went out of his way to get me the best deal possible and make sure things were taken care of when issues arose. He took great care of me and my new car and made sure I was satisfied. Thank you Charlie! More

Always a friendly experience The folks at the dealership always make you feel welcome and always do a terrific job servicing your car. The service consultant was trustworthy and The folks at the dealership always make you feel welcome and always do a terrific job servicing your car. The service consultant was trustworthy and only signed me up for the services I really needed done on the car. More