Ira Subaru of Manchester

Exceptional Mr. Jack Berkowitz is an exceptional sales person. The entire buying process was respectful and very professional. He handles things calm but warm a Mr. Jack Berkowitz is an exceptional sales person. The entire buying process was respectful and very professional. He handles things calm but warm and friendly way, without getting too casual, in a very comfortable atmosphere he creates. NO pushing, unscrupulous attitude here, which unfortunately not uncommonly seen at many car dealerships elsewhere. I am so happy I found him. I recommend him without hesitation. I think he would be a perfect person to ask for, if you are 1st time car buyer or somebody who does not want lots of negotiation. You will surely have a feeling of being helped. I got a black 2015 wrx. More

Excellent Experience, Great Car. Best experience I have ever had in a dealership can not sum of the feelings I had when I left the dealership. The only thing that could have made the Best experience I have ever had in a dealership can not sum of the feelings I had when I left the dealership. The only thing that could have made the experience any better would have been a happy ending. But I don't expect the sales person to go THAT above and beyond. But to the point, it was a hassle free experience, they were very transparent with their pricing, there was no surprises like everyone always fears when discussing a vehicle via email, and then arriving at the dealership. I appreciate the fairness and would def purchase from Russell Knee, and Manchester Subaru again. More

Great Price. Very respectful. Not pushy. Joey Labranche is a great salesperson to deal with. I highly recommend this Subaru dealer. They will deliver your car to the door. And they have great Joey Labranche is a great salesperson to deal with. I highly recommend this Subaru dealer. They will deliver your car to the door. And they have great prices. More

Outstanding service. I was in the market for a Subaru and was referred to Manchester by a friend. I called and spoke with Charlie Foster who was attentive to my needs and I was in the market for a Subaru and was referred to Manchester by a friend. I called and spoke with Charlie Foster who was attentive to my needs and wants. Even though the day/weekend I decided to try to buy a car was a busy one, Charlie stayed in touch with me and provided me with the information I needed. He didn't make excuses and his upfront honesty was what made me want to finish the deal with him. Charlie worked hard to get me the deal I needed, which was very much appreciated. The delivery of the vehicle to my workplace made the deal complete as I didn't have to drive to Manchester to finalize the deal. I will and have recommended Charlie and Manchester Subaru to others. More

Great experience! I had such a great experience trading in my 2007 Honda Civic for a new, much better 2015 Subaru Crosstrek. Mark Rowe, my salesman was very understandi I had such a great experience trading in my 2007 Honda Civic for a new, much better 2015 Subaru Crosstrek. Mark Rowe, my salesman was very understanding and so was everyone else I worked with! Although I was very happy with my purchase and overall experience, the one aspect I think can be improved upon would be the service department. I was told some "inaccurate" information about the appointments for inspections, services, time they're open until, etc (not a huge deal at all) and when I arrived at the service department for my inspection I felt that the employees were annoyed that I was there at 4:56 and they closed at 5:00... I obviously felt bad for keeping the employees late but felt that I was shrugged off for being ignorant regarding the fact that I should have made an appointment. Either way, it was a great experience and I appreciate all of the help! More

Dream Car Aquired This place was great to me. The sales guy i had was Jack and also Tony. I had been coming in this store for the past 2 years waiting and waiting to be This place was great to me. The sales guy i had was Jack and also Tony. I had been coming in this store for the past 2 years waiting and waiting to be able to afford the car of my dreams, a subaru WRX. So this month it happened. I went in and as soon as i hit the door Jack was there and remembered me from long ago and jumped right into helping me. I told his what i wanted to pay and how i was going to do it and he made it happen. He didnt push me into anything and he made sure there was no tricks. He was super personable. So to cut to the chase it was hands down the best car buying experience that you could ever want and ask for in a first brand new car purchase and i couldnt have done it without Jack and Tony. These guys are just amazing. More

Friendly, excellent customer service continues! The friendly excellent customer service continues almost 3 weeks after purchase! I bought my Forester 20 days ago, and I returned to the dealership t The friendly excellent customer service continues almost 3 weeks after purchase! I bought my Forester 20 days ago, and I returned to the dealership to have my plates put on, and true to his word, Joey LaBranche (my previous sales consultant), was so friendly and put them on my Forester in the pouring rain, nonetheless. While I was waiting for this this to be done I ran into Bob Broyer who remembered me from 20 days ago and again we entered into a friendly conversation. My family was so impressed with my experiences with Manchester Subaru that they commented to me how this dealership and their staff seemed so honest and friendly, a place you could feel safe purchasing a vehicle. I had to heartily agree! Oh yeah, by the way I am still really enjoying my Subaru Forester, something I think I will still be able to say for years to come. Judy More

Bought used Impreza for son I worked with Matt while buying a used impreza for my son. He was easy to work with and allowed me to test drive the car without being overbearing. He I worked with Matt while buying a used impreza for my son. He was easy to work with and allowed me to test drive the car without being overbearing. He was willing to negotiate with me and I bought the car within an hour! More

Recent purchase of a Subaru I recently purchased a 2015 Subaru Forester. The sales associate assisting me was Joey LaBranche. His honest, friendly, no pressure sales approach was I recently purchased a 2015 Subaru Forester. The sales associate assisting me was Joey LaBranche. His honest, friendly, no pressure sales approach was refreshing and very much appreciated. I was very impressed with him. He took the time to listen to me and without pressure allowed me to take my time test driving a vehicle similar to one I would be purchasing. He was very knowledgeable and answered all my questions thoroughly. After I purchased my Subaru he gave a detailed explanation of the vehicle's features and demonstrated how they worked. Two days after the sale was completed, I was not considered personna non grata, as he gave me a call to ensure there were no questions or problems. Joey LaBranche is an excellent example of what a sales associate should be. He kept his word and consistently went above and beyond expectations even after the sale. On a side note, other sales staff in particular, Bob Broyer and Stan Howard were also warm and friendly adding to a very positive buying experience. As with any business they endeavor to make a profit, but they do it not by underhanded double talking fast deals, but by treating the customer as they would like to be treated, thus ensuring not only repeat business, but also a plethora of word of mouth new business. If you want to be treated fairly and with dignity and respect I highly recommend Manchester Subaru and their sales staff, in particular Joey LaBranche. This type of quality not only speaks well of the sales staff, but of the dealership owner as well, as excellence begets excellence. Sincerely, Judy, a very satisfied customer. More