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Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 823 reviews

September 07, 2022

Thank you Thomas Your staff was very helpful please thank Rob McDermott and your entire staff were great to deal with. Thanks again Jim McLoughlin More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob McDermott, Tomas Pazderka
Sep 08, 2022 -

Ira Subaru of Manchester responded

Jim, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Thomas and Rob. Drive safely, and we hope to see you back again at Prime Subaru Manchester!

September 05, 2022

Everyone was helpful and understanding while I waited for my new car to come in. And when it arrived they answered our questions and worked with us. More

by Lamhfada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cataño II, Matt Abbott, Tanya Jutanda
Sep 06, 2022 -

Ira Subaru of Manchester responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Prime Subaru Manchester team. Drive safely, and we hope to see you back!

August 24, 2022

Brough my car in for free recall service and made the mistake of also asking for state inspection. Was told inspection failed and got a suggested 2500$ in service to correct things. Brought my car to m More

by IDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tomas Pazderka
Aug 26, 2022 -

Ira Subaru of Manchester responded

Our top priority is safety and quality, and I'm so sorry your recent service visit left you with the wrong impression. We are grateful for this feedback and will take it into consideration as we grow as a team. If there is anything we can do to earn back your trust or anything else you'd like to discuss, please feel free to reach out to me directly. Thank you, Robert McDermott - Fixed Operations Director - (603) 506-6959

August 19, 2022

PRIME SUBARU SERVICE First of all, let me start by saying that we have purchased 4 cars from our favorite salesman (who’s name I don’t want to mention in this rant.) He was fantastic as always. The se More

by ron payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob, Operations Manager
Aug 26, 2022 -

Ira Subaru of Manchester responded

Mary Beth and Ron - Thank you for reaching out. I want to apologize again for the way this unfolded. We definitely strive to be better than we were able to be for you and I feel terrible we fell short. I do appreciate your patience and understanding throughout this process. As a token of our apology, I would like to offer to refund you for the original installation of the lip kit. If this refund is something you would like to take advantage of, please let me know and I can get that done for you. Thank you, Robert McDermott - Fixed Operations Director - (603) 506-6959

August 11, 2022

This dealership is one of the best I have ever done business with, and without a doubt the most reasonable prices, and the most friendly service staff, without a doubt. I will highly recommend this de More

by edeiongh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas mogilnicki, Jack Berkowitz
Aug 12, 2022 -

Ira Subaru of Manchester responded

Your review is everything we hope to see! We're thrilled to have offered exceptional service and fair prices that have earned Prime Subaru Manchester your confidence. Drive safely, and we look forward to working with you again down the road!

August 07, 2022

Ammara, was the best. No pressure. Worked within my budget and got me the car I wanted. More

by chris_badoian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ammara
Aug 08, 2022 -

Ira Subaru of Manchester responded

Chris, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Ammara. Drive safely, and we hope to see you back again at Prime Subaru Manchester!

August 06, 2022

Ricky my sales man was so AWESOME! Great communication and worked super hard for us! He explained the car history so well and really went above and beyond More

by kierstin bishop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Duarte
Aug 08, 2022 -

Ira Subaru of Manchester responded

Thank you for the great review, Kierstin! We are so glad to hear that you had a successful purchase experience working with Ricky and the Prime Subaru Manchester team. Drive safely, and we hope to see you back!

August 05, 2022

Great Service, Professional repair of The Heat Shield and annual oil change. Offer of free car wash, unfortunately I washed car prior to service appointment today More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Pazderka
Aug 06, 2022 -

Ira Subaru of Manchester responded

Bill, we're so glad our team could provide excellent service on your oil change and repair your heat shield! Thanks for choosing Prime Subaru Manchester. We hope to work with you again!

July 31, 2022

They all were extremely attentive. Gill my salesman is an ace. I have purchased a lot of vehicles and this experience is at the very top. I could go on. Thanx Gill More

by pwmwarrior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Mayr , Steve Carnavalle, Gene Gavriluk
Jul 31, 2022 -

pwmwarrior responded

Salesman was excellent, he delivered the truck to me on his day off. It’s over an hour away.

Aug 01, 2022 -

Ira Subaru of Manchester responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Gill and the Prime Subaru Manchester team. Drive safely, and we hope to see you back!

July 22, 2022

A great dealership for Subaru sales and service. The service department is staffed with a group of top knotch professionals. You will not be sorry you chose to Prime Subaru for your vehicles servi More

by Dahbnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Theodore, Tomas Pazderka
Jul 22, 2022 -

Ira Subaru of Manchester responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Prime Subaru Manchester team. Drive safely, and we hope to see you back again down the road!

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