Ira Subaru of Manchester
Manchester, NH
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Manchester Subaru MANCHESTER SUBARU HORROR STORY, I bought a 2009 Jeep Liberty a few weeks ago from MANCHESTER SUBARU on a rainy Saturday. I took the jeep for a test dr MANCHESTER SUBARU HORROR STORY, I bought a 2009 Jeep Liberty a few weeks ago from MANCHESTER SUBARU on a rainy Saturday. I took the jeep for a test drive and it seemed to be in good working order. The salesman gave me one of those, “what’s it going to take to put you in this Jeep today”, spiels and I ended up buying it and driving it home. The next day, when the rain had stopped, I tried to open the moon roof and it didn’t work. I didn’t test it on Sat. because of the rain and my trusting nature. I also noticed a crack in the windshield that was camouflaged by the rain the day I bought it. Since I was bringing the Jeep back to put tires on it I told them of the other two issues and dropped off the Jeep and they said they would call me when the repairs’ where done. I picked up the Jeep and the tires where on it, (I paid for those), but the crack was not repaired and the moon roof still did not work. So I made an appointment to bring it back and long story short they aren't going to fix anything. I had even bought a extended third party warranty from them for 1600 dollars. They don’t return my calls and I curse my trusting nature. Basically they never gave me full disclosure on what was wrong with the car and refuse to do the right thing and fix the issues. Last night the,” check engine light”, when on. You can’t make this up. I would highly recommend buying from somewhere else. More
Amazing service and drive to get the deal done! After a negative experience at another dealership I wanted and needed something to turn my day around. We had found the car we wanted and just needed After a negative experience at another dealership I wanted and needed something to turn my day around. We had found the car we wanted and just needed to find the right place to buy it. Service is the most important thing to me and from the second the phone was answered at Manchester Subaru I found that exceptional service! I was very honest with Todd that things were not going so well and he went above and beyond to figure out what we needed and found a way to make it happen. I can't say for sure how long I was on the phone but I think we had a verbal agreement with credit approval and lots of laughter in well under an hour! Two days later the vehicle was delivered to our home and Jack was as helpful, informative and fun as Todd had been. We were in a hurry and Jack got us through the paperwork very quickly. We drove to the school event in our new car. When I drive the car I can be happy because the experience was so exceptional. Without a doubt it was the best experience buying a car that I have ever had! When I am ready to buy another vehicle I know I will pick up the phone and give Manchester Subaru another call and I will be looking forward to it! More
Fantastic to work with! Russell was my salesman through Manchester Subaru and I could not be happier with my new Impreza. It was my first time purchasing a new car and Russel Russell was my salesman through Manchester Subaru and I could not be happier with my new Impreza. It was my first time purchasing a new car and Russell could not have made it easier. He was able to get me into the car I wanted and kept it within my budget. Amazing salesman! More
Russell is the best! Russell was my salesmen, he could not have made it any easier for me to purchase my first vehicle, he was more than a salesmen he was a friend. I was Russell was my salesmen, he could not have made it any easier for me to purchase my first vehicle, he was more than a salesmen he was a friend. I was in search of an impreza and he found the right car for me and satisfied my search. there was a struggle purchasing a vehicle being a first time buyer without a co signer, but he searched for me until I found what I needed to get into a new vehicle More
Russell is the best! Russell was my salesman and even though I met him on his second day of work he still knew a lot about all of the vehicles, and was able to give me a l Russell was my salesman and even though I met him on his second day of work he still knew a lot about all of the vehicles, and was able to give me a lot of detailed information on the Subaru Legacy. He was easy to talk to and worked very hard to make sure I got the car I wanted. More
Russel Knee -- Refreshing Russel was great to work with at Manchester Subaru. He made buying a car fun and doable. We spent a lot of time at the dealership that day, but we h Russel was great to work with at Manchester Subaru. He made buying a car fun and doable. We spent a lot of time at the dealership that day, but we had a good time and I got the car I really wanted. He even came back after taking care of an errand after his shift was over, so that he could be there to see me drive off the lot!!! More
Gary is the best!!! I recently purchased my 2015 STI at Manchester Subaru. I must say that my experience was great to say the least. I had my eye on the STI for a while I recently purchased my 2015 STI at Manchester Subaru. I must say that my experience was great to say the least. I had my eye on the STI for a while now and decided to finally go out and purchase one. Unfortunately for me the car was on back order at almost every dealer in town, and with a 3-6 month wait for the color/options i wanted. After a search on the web i came across Manchester and emailed for pricing a short while later i was placing a deposit as Gary promised me the car in 12-18 weeks which was a lot better then the other dealers! To my pleasant surprise Gary was able to snag the car i wanted (color/options) from another dealer and i had my car in 2 weeks (just in time for my birthday). Gary had everything prepared for me when i arrived so it was a super smooth transaction. Cant ask for anything more....I will definitely be sending my friends to Manchester Subaru! More
2015 WRX Excellent deal I ordered a 2015 Subaru WRX from Mark Rowe in August. His service was extremely friendly and he always called back promptly and well informed. The sal I ordered a 2015 Subaru WRX from Mark Rowe in August. His service was extremely friendly and he always called back promptly and well informed. The sale was made primarily over email and phone and took less the two hours total. The cars are made in Japan so it takes 10 weeks to order, but this was no problem for me. Mark gave me an excellent deal with a very generous military discount, one that other dealers would not honor. I will definitely be coming back here in the future. More
Jack made us lifetime customers. 5 stars isn't enough. I can't say enough great things about our experience purchasing a new car with Jack. Over the years, my wife and I have bought a numerous variety of v I can't say enough great things about our experience purchasing a new car with Jack. Over the years, my wife and I have bought a numerous variety of vehicles at all kinds of dealerships. I can honestly say, we have never done business with a more knowledgeable, professional, and caring salesperson, period. From the moment we walked in until the moment we drove away with our new car, Jack went above and beyond our expectations in answering all of our questions, explaining the process, and making sure we were confident and comfortable every step of the way. He went over every inch of the car with us, inside and out, genuinely wanting it to be perfect before we drove away. We couldn't be happier, Jack earned our trust and we highly recommend him to anyone looking for a painless and stress free car buying experience. More
2015 Forester 2.0XT We just purchased a 2015 Forester from Russell Knee and we couldn't be happier with this vehicle.. This was our first time buying a Subaru and will no We just purchased a 2015 Forester from Russell Knee and we couldn't be happier with this vehicle.. This was our first time buying a Subaru and will not be the last. Russell and the dealership were friendly and offered no pressure to make a decision. If you are in the market for a Subaru, look no further...this is the place! More