Ira Subaru of Manchester

Thank You Manchester Subaru!! My old Subaru Outback was approaching 175,000 miles and I was interested in a new one. I was concerned about financing but Manchester Subaru made the My old Subaru Outback was approaching 175,000 miles and I was interested in a new one. I was concerned about financing but Manchester Subaru made the process extremely comfortable and they were able to secure me financing at a competitive rate. They also gave me a great deal on my new 2015 Subaru Outback. I am very happy with my new vehicle, the quality of service I received from Bob (GSM), Tony (SM), Xan (BM), and my sales person Gary. The car buying process can be an overwhelming process sometimes but I was made comfortable by everybody involved in the process at all levels. I highly recommend this dealer for anybody in the market for a new or used vehicle. More

Princess bought her 2015 WRX dream car! This was my first experience in purchasing a new car. Russell was polite, honest, patient and helpful. When I first saw the 2015 WRX this summer I w This was my first experience in purchasing a new car. Russell was polite, honest, patient and helpful. When I first saw the 2015 WRX this summer I was in LOVE and never imagined that I would have bought a new one. If It wasn't for Russell's encouragement and kindness, I don't think I would have purchased this car. Everyone was extremely professional and respectful. I would highly recommend this dealership to anyone. More

My 5th Subaru! I just want to share with you that I just bought my 5th Subaru. I wouldn't want any other car as you can see. Manchester Subaru has always treated m I just want to share with you that I just bought my 5th Subaru. I wouldn't want any other car as you can see. Manchester Subaru has always treated my fairly and in a professional manner and make me feel like I'm their most important customer (yes, I like to be treated like a Princess even though I'm a senior citizen). This was my first experience with Russell Knee and I have already told my sister that when she's ready to buy her new Subaru (this will be her 2nd), that we'll set up an appointment with Russell which is proof in itself that I trust him to be fair with my family members and anyone he services. Thank you all for making car buying a painless event! PS: I also stopped by the Service Department following my purchase so they could help me with some questions I had. They are awesome! More

Easiest car buying experience I ever had! I had the pleasure of doing business with Russell when buying my new car and he was very friendly and professional. He was able to get me the car I wa I had the pleasure of doing business with Russell when buying my new car and he was very friendly and professional. He was able to get me the car I wanted an stay in my budget. I will definitely be shopping here for my next car!! More

THIS CONNECTICUT GIRL WILL BUY HER CARS HERE FROM NOW ON! I live in Connecticut – but I will forever buy my cars from Manchester Subaru in New Hampshire. On November 15, my local dealer (1.4 convenient mil I live in Connecticut – but I will forever buy my cars from Manchester Subaru in New Hampshire. On November 15, my local dealer (1.4 convenient miles from my home) took a deposit for the vehicle I wanted and promised to locate one for me. After three weeks, when I still hadn’t heard a thing from them, I inquired. The response: “Good news! A shipment is due to arrive to port around Christmas. You’ll have yourself a nice Christmas present!” Shipment? They never mentioned having to await a shipment from overseas. They had only told me that they would be working hard to locate a vehicle. If this had changed, nobody communicated that to me. Had I known I’d have to wait this long, I would never have agree to buy from them; my former vehicle was on its last legs when I’d put down the deposit and it had since died. I was currently bumming rides to and from work: not cool when you’re a 42-year-old professional. After hearing my story, an old college friend from my University of New Hampshire days gave my information to Jack Berkowitz of Manchester Subaru. Jack contacted me immediately, took my information, made some calls, and within 24 hours had located my car of choice at a dealer in Massachusetts. When I called my local dealer to cancel my order, they called me back a couple hours later saying: “Good news! We’ve located the car you wanted. It’s in Massachusetts. Let us know if you want us to secure it.” This, as it turns out, was the same exact car that Manchester Subaru had already secured for me – the one last white, manual shift 2014 CrossTrek in New England. Clearly, my local dealer hadn’t even tried prior to this. As a single, non-business-minded woman who had previously purchased three cars, I’d long dreaded the experience—and with good reason. I’ve been treated with blatant condescension; been given the run-around time and again; and have been on the receiving end of sugar-coated truth spinning: disheartening to say the least. I’m not good at countering these tactics; I just want to buy a car when I need to buy a car. I had no idea the car-buying experience could be anything different until this time around. Jack was the consummate professional – respectful, honest, straightforward, and got the job done fast. He did everything he said he would, when he said he’d do it. Four days after I spoke to him for the first time, I was in the dealership signing the paperwork with my new car gleaming white in the parking lot just outside the window. Jack even took the time to explain the particulars of the car workings to me (nobody had ever done that for me before) AND he connected the Bluetooth—a gadget entirely foreign to me. Um, WOW??? It was an absolute pleasure (and relief) to work with Jack at Manchester Subaru and I will drive up to New Hampshire again in a heartbeat for future business. BEST CAR-BUYING EXPERIENCE EVER! BAR NONE. More

Respectful and Effective Just purchased a 2015 Impreza and I thought the price negotiations were fair and this dealer had no problem locating an available car in-state that I Just purchased a 2015 Impreza and I thought the price negotiations were fair and this dealer had no problem locating an available car in-state that I was able to pick up the next day. More

The best car buying experience I've ever had Great appreciation to Jack & Todd in helping me with my decision in purchasing a new vehicle. Jack went above & beyond. Friendly, knowledgeable, welco Great appreciation to Jack & Todd in helping me with my decision in purchasing a new vehicle. Jack went above & beyond. Friendly, knowledgeable, welcoming , honest & 100% , outstanding customer satisfaction. Respectful of my needs. Detailed my car beautifully when I picked it up. My experience at Manchester Subaru was exceptional !!! I left there feeling like I didn't just have a great salesman , but a new friend. I will definitely be a returning customer. I rate them above 5 stars. More

Uncommon Experience - Found me an impossible to find car! I was looking for a 2015 outback with EyeSight and was told by my local dealer that the wait would be 3 months. Not wanting to wait that long, I cond I was looking for a 2015 outback with EyeSight and was told by my local dealer that the wait would be 3 months. Not wanting to wait that long, I conducted a search for "largest Subaru dealers." Manchester Subaru came up. Although it was over 3 hours away, I was intrigued by the ad which said that they offer FREE delivery anywhere in New England. Todd, the owner answered the phone and I explained my frustration with a 3 month wait for the car I wanted. A few hours later, he called me back and had located the only car in country with EyeSight... and it was available. He arranged the deal from another dealer, and drove the car to my home the next day. Gary Smith communicated with me through the entire process and ensured that I was kept abreast of the ETA, etc. I could not have asked for a better experience. Oh, and they matched the price that I obtained for the ordered vehicle. Although the car I wanted was highly desirable, Todd made sure I was happy and personally called me the next day to ensure that I was satisfied. This is uncommon customer service, and I highly recommend this dealer to anyone, anywhere in New England! More

Treated me like Family I had been shopping for a car for quite sometime. I walked in to the dealership greeted with a friendly smile and I did not for one minute feel like i I had been shopping for a car for quite sometime. I walked in to the dealership greeted with a friendly smile and I did not for one minute feel like i was being pressured to buy that day. That's important to me because most car dealerships just want your money and want you to get out as fast as you came in. I came in with my mother and the interaction I had with Steve was first class, hands down. I didn't feel like i was talking to a car sales man, I felt like i was talking to a family member. We test drove two vehicles in which I gained interest in. Steve showed me all the bells and whistles and how everything worked. He made my car buying experience enjoyable. I spent a lot of time at that dealership and i got the deal that i will never forget. Not only did I get the car of my dreams, I'd like to think i gained a new friend in Steve as well as in Tony. I would highly recommend to all of my family and friends to see Steve and his co workers at this dealership. Thanks for everything!! -Joey More