Ira Subaru of Manchester

Timely, comfortable wait area. My service took less than I expected. Customer service is great, very informative and friendly. I also needed Wi-Fi which was available. A good exper My service took less than I expected. Customer service is great, very informative and friendly. I also needed Wi-Fi which was available. A good experience. More

A soft upsell, not aggressive I bought my car here and have periodically brought it back for one thing or another. As with any dealership, high prices and upsells are to be expecte I bought my car here and have periodically brought it back for one thing or another. As with any dealership, high prices and upsells are to be expected. They've never been aggressive about it, and never seem the least bit upset when they show me a problem only for me to bring it elsewhere to have it fixed. The wait times can be long, although I waited less today with no appointment than I have before with one. The important thing is they know Subarus, and can get the right parts and service, for a price. More

Thrilled with my new Forester! I went on a busy day to the dealership, but it was no problem. Jack took amazing care of helping buy my very first car! There was a lot going on that I went on a busy day to the dealership, but it was no problem. Jack took amazing care of helping buy my very first car! There was a lot going on that particular day but everyone made me feel right at home and made the process as painless as humanly possible. The dealership had a good selection of cars in great condition; keep up the great work! I’ll be back when I need another Subaru :) which won’t be for a long time thanks to the condition of my particular 2016 Subaru Forester More

What a great group of people! My Salesperson Randy Wood along with the Sales Manager and the Finance department where nothing but professional. The were friendly and attentive. I l My Salesperson Randy Wood along with the Sales Manager and the Finance department where nothing but professional. The were friendly and attentive. I look forward to making this my #1 dealership. More

Terrible service Although we bought 4 cars at Manchester Subaru, we had unacceptable service to repair a part under warranty. It took over one week to replace and inst Although we bought 4 cars at Manchester Subaru, we had unacceptable service to repair a part under warranty. It took over one week to replace and install with multiple assurances that it would be fixed quickly. A loaner car was also an obstacle. My wife was the only customer when she came to pick up the vehicle and instead of being helped when she arrived, a guy showed up ordered a pizza and THEN asked if my wife needed help. No one ever reached out to my wife offering an apology. More

Great Car Buying Experience! Charlie Foster (Salesperson) and the team were all really great to work with! This was a great car buying experience, and I would definitely recommend Charlie Foster (Salesperson) and the team were all really great to work with! This was a great car buying experience, and I would definitely recommend! More

Poor experience, completely unreliable This was a terrible experience all around. The salesperson was clueless, the manager was rude, and it's turning out that all around were simply lying. This was a terrible experience all around. The salesperson was clueless, the manager was rude, and it's turning out that all around were simply lying. I was told to come back for a free inspection sticker every year for as long as I own my car. On my very first trip back, I am now told that the dealership is no longer honoring that offer. Avoid if at all possible!!! More

Great experience Charlie Foster spent the time to find The exact vehicle I wanted and went over all the details , I never felt rushed although the showroom was packed Charlie Foster spent the time to find The exact vehicle I wanted and went over all the details , I never felt rushed although the showroom was packed! Chuck the GM gave me a fantastic deal and Greg in finance got my paperwork all done and explained everything quickly. Couldn’t ask for a better experience More

Would not honor deal We brought our 1+ year old Forester to this dealer for its regular oil change, which according to the terms of purchase were to be provided to us at n We brought our 1+ year old Forester to this dealer for its regular oil change, which according to the terms of purchase were to be provided to us at no charge. The service department informed us that in fact they would NOT provide the oil change at no charge, and that furthermore they would charge us $74 for oil-change service. When pressed, they still declined to honor the arrangement they had agreed to. So we said no thank you, we will NOT reward you for not upholding your end of a deal that we made; we'll bring the car to our local mechanic, who charges $45 for oil-change service, and save ourselves $29 for every oil change in perpetuity. It so happens, by the way, that we are in the market for a new Subaru, which we likely would have bought at this dealer but now most certainly will not, as we're severing all ties with them permanently. So in the end, they cost themselves the sale of at least one new Subaru in pursuit of $74 which they didn't even get from us...how incredibly short-sighted and dumb. Meanwhile, we're perfectly happy to get any future Subarus at Milford Subaru. More

Easy! We shopped many NE dealers. Quirk was outright deceptive from the first conversation. We called Jack Berkowitz and dealt with him over the phone. He We shopped many NE dealers. Quirk was outright deceptive from the first conversation. We called Jack Berkowitz and dealt with him over the phone. He was knowledgeable and gave us a fair price. The process was honest with no games. There was no "pushy" way about him and he was patient with all of our questions. Jack drove over 100 miles to deliver the car to us. Great transaction. More