Ira Subaru of Manchester

All-in-all, a perfect experience Had an excellent experience here. I walked the entire lot and picked out what vehicles I was interested in, then made my way into the showroom and sat Had an excellent experience here. I walked the entire lot and picked out what vehicles I was interested in, then made my way into the showroom and sat down at a table. I know I could have asked for assistance, but I wanted to get a feel for the place. Zero hassle, zero pressure. People keep coming in and asking to speak to a salesperson, not the other way around. I'm now 1.5 hours into my visit and no salesperson has approached me. I appreciate that. Finally I ask for assistance, and Matt helps me out. He is fantastic. Great to deal with, even on a personal level. I would absolutely recommend asking for him. During the signing of the paperwork, Doug was equally as excellent with me. He explained every step of the process, and why it took a few extra minutes to get my paperwork and rates setup (he fought for a lower APR and got bank fees eliminated). The rate I received for my loan was MUCH better than I expected! Ironic, given that a different dealership, who I have been leasing cars from since 2006, refused to call me back last month after running my credit (sometimes we can't avoid medical hardships that impact the credit score). The new 2015 Subaru Forester is a surprise for my wife who is out of town - she'll come home to it sitting in the driveway. She's been wanting to get back into a Subaru since she last owned one in 2007. After my experience yesterday, I plan to go back to Matt/Doug at Manchester Subaru when my own vehicle's lease is up in October. I trust that they will help me make the smartest decision for me, whether it be to buy or lease a new Subaru, or even look into their vast assortment of used vehicles. It feels weird to say I "trust" a car dealership, but I left there with exactly that feeling. More

EXCELLENT!!!! I had made about 4 visits to Manchester Subaru and each time met with Steve Silva and all I can say is that I very rarely meet a sales man who is inte I had made about 4 visits to Manchester Subaru and each time met with Steve Silva and all I can say is that I very rarely meet a sales man who is interested in what I am looking for and not just looking at me as another sale or commission!! Steve took personal interest in me and my family in putting us in the car that was right for us!! I would recommend Manchester Subaru and Steve Silva to anyone I know looking to purchase a new car. When it came time to "pull the trigger" and make my purchase I have to give a big thank you to Steve in Sales; Bob Broyer in Management; Doug in Finance and Tom in Parts. They were all so attentive and worked with me and treated me with a personal touch and made me feel as though they were working with an actual person and not just "another sale!" More

Great experience for the 2nd time Thank you Joey and Todd. I would recommend you to family , friends and coworkers. I would not hesitate to come back to you a 3rd time. Thank you Joey and Todd. I would recommend you to family , friends and coworkers. I would not hesitate to come back to you a 3rd time. More

Thank you Joey! I looked for a car for over a month. I visited many websites and spoke with other salespeople. Joey stayed on top of this transaction. I was intereste I looked for a car for over a month. I visited many websites and spoke with other salespeople. Joey stayed on top of this transaction. I was interested in a manual transmission. Manchester had one and would drive it to me to let me try it out! Way beyond expectation! When we visited Joey to look at the Forester inventory he was ready and knew the products, we made our offer on the vehicle and Manchester accepted without contest saving us all time. The experience was EASY. I plan to buy here again. I hope Joey is still on board! Thank you Joey! More

Great experience from MA buyer We were at first skeptical of buying a vehicle in NH being that we live in MA. However, when searching for a specific Subaru Impreza Sport, Mancheste We were at first skeptical of buying a vehicle in NH being that we live in MA. However, when searching for a specific Subaru Impreza Sport, Manchester Subaru had the best price on the model we wanted. We decided to go test drive the vehicle and get some more information and see how difficult a process it would be to buy in NH and register in MA. We called ahead to the dealership to be sujre the vehicle we were looking at was available. Joey LaBranche had the vehicle ready for us to test drive as soon as we arrived. We had a great experience dealing with him. He explained the process to buy in NH and register in MA. He put together all the paper work we needed for the insurance and RMV. This was all on a Sunday evening, and by Tuesday evening we had our new Subaru fully insured and registered in a very simple process. Joey delivered the vehicle to us on that Tuesday evening and went over the entire vehicle with me. We had a great experience and will definitely buy from them again. More

Car Buying Made Easy I recently purchased a 2015 Subaru Impreza from Joey at Manchester Subaru and he did an excellent job to make the car buying process simple. Throughou I recently purchased a 2015 Subaru Impreza from Joey at Manchester Subaru and he did an excellent job to make the car buying process simple. Throughout the process, I could tell that he was very knowledgeable and enthusiastic about Subaru, plus he was easy to work with! I would highly recommend Joey as a point of contact for anyone looking for a new Subaru! More

Excellent Sales Consultant We drove down to Manchester to meet with a specific sales consultant to purchase the only 2015 STI available and to find a used car for my sister. We We drove down to Manchester to meet with a specific sales consultant to purchase the only 2015 STI available and to find a used car for my sister. We had an appointment with him at 1:30. At exactly 1:30, we were pulling into the parking lot and a sales consultant was helping another customer with a test drive. We waited for ten minutes, asking to speak with the man we were meeting, when we finally decided to go look at the used car lot ourselves. While we were out there, a very friendly, outgoing sales consultant, Joey LaBranche, approached us and offered his assistance. This was my first new car buying experience and Joey just made it the best experience I could have ever hoped for. He was very personable and joked with us throughout the arduous process. He even offered to give me the shirt he was wearing if it would make me happy. He stayed around for us to finish up the process of purchasing my STI and a used Crosstrek hybrid for my sister well after closing. A bit of the paperwork was screwed up due to me using the wrong address and, a few days later, Joey drove up to meet me so that we could get it all straightened out. I am extremely satisfied with this dealership despite the initial fifteen or twenty minutes where we were ignored, even by the guy we had an appointment with. It also helps that the dealer had my perfect car: bright red 2015 Subaru WRX STI Limited, one of the last three available in New England, now named Lucky Luciano. More

Exceptional Mr. Jack Berkowitz is an exceptional sales person. The entire buying process was respectful and very professional. He handles things calm but warm a Mr. Jack Berkowitz is an exceptional sales person. The entire buying process was respectful and very professional. He handles things calm but warm and friendly way, without getting too casual, in a very comfortable atmosphere he creates. NO pushing, unscrupulous attitude here, which unfortunately not uncommonly seen at many car dealerships elsewhere. I am so happy I found him. I recommend him without hesitation. I think he would be a perfect person to ask for, if you are 1st time car buyer or somebody who does not want lots of negotiation. You will surely have a feeling of being helped. I got a black 2015 wrx. More

Excellent Experience, Great Car. Best experience I have ever had in a dealership can not sum of the feelings I had when I left the dealership. The only thing that could have made the Best experience I have ever had in a dealership can not sum of the feelings I had when I left the dealership. The only thing that could have made the experience any better would have been a happy ending. But I don't expect the sales person to go THAT above and beyond. But to the point, it was a hassle free experience, they were very transparent with their pricing, there was no surprises like everyone always fears when discussing a vehicle via email, and then arriving at the dealership. I appreciate the fairness and would def purchase from Russell Knee, and Manchester Subaru again. More

Great Price. Very respectful. Not pushy. Joey Labranche is a great salesperson to deal with. I highly recommend this Subaru dealer. They will deliver your car to the door. And they have great Joey Labranche is a great salesperson to deal with. I highly recommend this Subaru dealer. They will deliver your car to the door. And they have great prices. More