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Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 823 reviews

September 03, 2015

Buying a car never was so EASY! I live in VT and the local dealer could not give me the price I wanted on a Crosstrek. Manchester Subaru did! Not only did I get a great price I also More

by Crosstreker girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
September 02, 2015

Great delivery service! Great dealership! I submitted an online quote which was followed up with a phone call the next morning. We came to terms on the new outback over the p More

by mkwilkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
September 01, 2015

Very satisfied I've never leased a vehicle before, but I did my homework on the subject and it made sense for my situation. Having purchased two vehicles from Manche More

by lindanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
August 31, 2015

long, long, long wait for a simple service appointment Waited over 1.5 hours for a simple oil change and inspection on.our 2015 crosstreck. Our little 1st experience with subaru and this dealership. Does n More

by BarbF01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 23, 2015

Great experience over all I don't know how many new cars I've purchased but this was an over the top experience as far as customer service. No bait and switch, no pressure. More

by lexiwork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keven Murphy
August 13, 2015

Great car, great people, great experience. As a first time car buyer, I was more than a little leery of the whole process, but Manchester Subaru turned out to be the most relaxed, no-pressure d More

by AmandaRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knezevic
August 04, 2015

Thank You Manchester Subaru and Gary Smith :) I can't wait to get my brand new car ?? I feel confident I made the best choice and had the easiest *no hassle* experience buying from Manchester Su More

by kmbeaudoin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 02, 2015

Best car buying experience ever We walked in on Sunday 7/26 to test drive an Outback and see what they had available. After having read great reviews of Matt we decided to ask for h More

by Ausy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Broyer, Doug Wiltz, Matt Knezevic
July 25, 2015

Bait and switch tactics wanted a certain option. Told it's a package. After car arrives option I want isnt possible. I fought 3 months for small partial refund More

by Burned
Customer Service
Friendliness
Recommend Dealer
No
Jul 31, 2015 -

Ira Subaru of Manchester responded

I am very sorry concerning the confusion surrounding the Blind Spot Detection feature you wanted. Blind Spot Detection comes in a separate model/package which would incur a difference of $1300.00, which you declined, primarily because it included additional items you did not want. The pricing we charged was $462.00 for the package which you did receive. Because the wiring harness is different, there was no way to retro-fit blind spot detection into your vehicle. We made a genuine offer to remedy the situation by buying back your vehicle with NO depreciation and just a small mileage charge for the mileage you had driven. You declined our offer. We finally settled on a courtesy offer of $164.50 for splitting the dealer cost of the package you did receive. I understand Subaru of America also provided some remedy as well. NH BBB also investigated your claim and dismissed it after determining that we addressed all of your issues fairly, even though you were still not satisfied. Again, I am very sorry you could not get the blind spot detection system you wanted without the added cost of the other items in the package. Todd Berkowitz, Owner

July 23, 2015

"GREAT EXPERIENCE" "Great experience"Thanks Joey and Todd. I would recommend you to family , friends and coworkers. I would not hesitate to come back and buy my next car More

by Louie A
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Berkowitz, Joey LaBranche
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