Ira Subaru of Manchester
Manchester, NH
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Buying a car never was so EASY! I live in VT and the local dealer could not give me the price I wanted on a Crosstrek. Manchester Subaru did! Not only did I get a great price I also I live in VT and the local dealer could not give me the price I wanted on a Crosstrek. Manchester Subaru did! Not only did I get a great price I also got a payment I can budget for! Joey went above and beyond my expectations of what a car salesman should be. Great customer service is hard to come by. And he even drove it to my front door! A win win for me! More
Great delivery service! Great dealership! I submitted an online quote which was followed up with a phone call the next morning. We came to terms on the new outback over the p Great dealership! I submitted an online quote which was followed up with a phone call the next morning. We came to terms on the new outback over the phone, did all relevant paperwork over the phone and came to terms on a trade-in over the phone. The car was delivered to my house that afternoon where we signed papers in the trunk of the car and took it for an extensive test drive to learn about all the features. This was the best car buying experience i can imagine. Highly recommended! More
Very satisfied I've never leased a vehicle before, but I did my homework on the subject and it made sense for my situation. Having purchased two vehicles from Manche I've never leased a vehicle before, but I did my homework on the subject and it made sense for my situation. Having purchased two vehicles from Manchester Subaru in the past, I went down and talked with Joey LaBranche. We discussed the leasing options, and Joey was very helpful and patient with all my questions. A few days later I signed the paperwork to lease a 2016 Forrester and I couldn't be happier. More
long, long, long wait for a simple service appointment Waited over 1.5 hours for a simple oil change and inspection on.our 2015 crosstreck. Our little 1st experience with subaru and this dealership. Does n Waited over 1.5 hours for a simple oil change and inspection on.our 2015 crosstreck. Our little 1st experience with subaru and this dealership. Does not make me want to go back, if I have to spend a good portion of my day sitting in your waiting area! More
Great experience over all I don't know how many new cars I've purchased but this was an over the top experience as far as customer service. No bait and switch, no pressure. I don't know how many new cars I've purchased but this was an over the top experience as far as customer service. No bait and switch, no pressure. On our fiest visit, we were definitely shopping for a crosstrek and knew what I wanted for options. The sales rep left to =talk to a manager for 15+minutes. I left him a note and we walked out. The manager called and spoke wioth me and we disussed what I was looking at. They met my price and found my car in 3 days. Awesome experience. More
Great car, great people, great experience. As a first time car buyer, I was more than a little leery of the whole process, but Manchester Subaru turned out to be the most relaxed, no-pressure d As a first time car buyer, I was more than a little leery of the whole process, but Manchester Subaru turned out to be the most relaxed, no-pressure dealership I have dealt with. I began seriously looking at a car to purchase in June and ended up at Manchester Subaru looking at Crosstrek's. I met Matt and he encouraged me to take a long test drive and really see what the car is capable of, which I did. We talked numbers and he gave me a great deal, but I wasn't ready. I am the world's pickiest woman and needed a black on black car, which just wasn't available at the time in New England. I test drove a few other cars at other dealerships but did not like the way I was treated and I could not get the Crosstrek or Manchester Subaru out of my head. I had two more months of indecisiveness, getting polite and encouraging emails from Matt, before I made up my mind and went back into the dealership in August. I test drove the model that I thought I could afford but there was no moonroof so it was a no-go, again. I told Matt that I really liked the Crosstrek Premium, but I didn't love leather and I didn't think it was in my price range. Matt worked hard and came back with a stellar number that I was extremely pleased with. I then met with Doug and purchased the extended warranty as I plan on keeping this car for quite some time. That purchase price was also more than fair and he got me a great rate for my loan as well. I walked out of the dealership and got into a car that I already loved but I love it even more knowing that I got a good deal on it. Matt is one of the nicest men I have ever met; he took the time to learn about me and my family and was invested in the whole process. I never once felt like just another sale while I was working with him. All in all, my experience at Manchester Subaru was excellent and I have no complaints. I'd even venture to say that Subaru just got a lifelong customer :) Thank you, Matt! More
Thank You Manchester Subaru and Gary Smith :) I can't wait to get my brand new car ?? I feel confident I made the best choice and had the easiest *no hassle* experience buying from Manchester Su I can't wait to get my brand new car ?? I feel confident I made the best choice and had the easiest *no hassle* experience buying from Manchester Subaru. Gary Smith was so patient with me and helpful answering any questions I had! More
Best car buying experience ever We walked in on Sunday 7/26 to test drive an Outback and see what they had available. After having read great reviews of Matt we decided to ask for h We walked in on Sunday 7/26 to test drive an Outback and see what they had available. After having read great reviews of Matt we decided to ask for him. We were not disappointed, in fact just the opposite. Matt struck us as a no pressure, extremely knowledgeable, easy to talk with individual who happens to be in the car business. He answered every question, offered information we had not thought to ask about, brought around an Outback for us to test drive and told us to take our time and give it a good test drive. Negotiating a trade-in and price was a stress free, no hassle experience and we were happy with the outcome. We were equally impressed with our conversations with Bob Broyer, General Sales Manager, and Doug Wiltz, Finance Manager. We drove home that afternoon in a new Outback. In over 40 years of car buying experience this was the best experience ever. More
Bait and switch tactics wanted a certain option. Told it's a package. After car arrives option I want isnt possible. I fought 3 months for small partial refund wanted a certain option. Told it's a package. After car arrives option I want isnt possible. I fought 3 months for small partial refund More
"GREAT EXPERIENCE" "Great experience"Thanks Joey and Todd. I would recommend you to family , friends and coworkers. I would not hesitate to come back and buy my next car "Great experience"Thanks Joey and Todd. I would recommend you to family , friends and coworkers. I would not hesitate to come back and buy my next car from Manchester Subaru. I appreciate Todd and Joey's amazing support and help while getting my new car. On a scale of 1-10, I give them all a 20, I would recommend Manchester Subaru anytime!!! More