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Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 823 reviews

October 06, 2015

Awesome experience Going to Manchester Subaru was meant to be. Kevin Murphy was the best. No pressure, very nice and a down to earth guy. We drove away in our new cross More

by Heatedseats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keven Murphy
September 30, 2015

Great Sales Team We worked with Joey LaBranche, he was very helpful and responsive. He did not oversell and worked with us to get the vehicle we wanted. Financing wa More

by Impreza Owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
September 23, 2015

Great Experience Russell helped us get a brand new car the same day we stopped in. The overall experience of purchasing a vehicle is important- and Russell made it a More

by PamW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Knee
September 22, 2015

Easy and Pleasant Transaction After learning that my vehicle required more work than the vehicle was worth, I was over a barrel. However, I worked with Joey Labranche at Manchester More

by Callanja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
Jan 14, 2017 -

Callanja responded

Unfortunately since writing this review we have become very disappointed with Manchester Subaru and Subaru in general. We have learned that Manchester Subaru is greedy and we always feel like we have been gouged when leaving there. Their dishonesty goes way beyond ethical and we will never go back again. My wife and I both feel as though we have been very badly taken advantage of by this dealship.

September 21, 2015

Very pleased - ask for Joey LeBranche. Working with Manchester Subaru, in particular with my sales consultant, Joey LeBranche, was, from the initial handshake to delivery of the vehicle, a More

by DouglasD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Berkowitz, Joey LaBranche
September 16, 2015

Efficient experience Joey was very helpful in explaining all information about the car. He kept things moving right along and made the buying experience very pleasant. I More

by Whispy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
September 15, 2015

Pig headed owner - Todd What a joke! The owner, Todd, is an arrogant man who should not be running a lemonade stand! Why would anybody who works there care about anybody but More

by Adam M Feldberg
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Todd Berkowitz
Sep 16, 2015 -

Ira Subaru of Manchester responded

Dear Adam, Sometimes a business has to say, enough is enough! The incident you are writing about occurred because you felt the agreement THAT YOU SIGNED for our Oil for Life program, which required C&D services be performed at our dealership in order to stay in the program, no longer applied to you and that you wanted a free oil change no matter what. I can take anything, including your verbal abuse, but when you started shouting F-bombs and other profanities at our female service writer, making her cry and disrupting our entire business, I felt I had to step in. You were wrong. When I asked you to take your attitude elsewhere, you threatened to disrespect my business with ‘bad’ reviews in an attempt to get what you wanted - even though you didn't qualify for it. It's unfortunate you decided to disregard our policy and escalate the situation with foul language and name calling as read in your Yelp and DealerRater reviews. We will provide no further public response to this lack of civility and professionalism. However, should you wish to meet with me in person, I will provide you with a glass of 'lemonade' and more respect than you have shown me or my business. Todd Berkowitz, Owner

September 11, 2015

Above and Beyond! My experience at Manchester Subaru was exceptional. Jack Berkowitz helped me find the perfect Subaru! He was friendly, professional and made a potenti More

by mmkyle83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Wiltz, Jack Berkowitz
September 10, 2015

Great service. Great Car. I came to Manchester Subaru for the first time back in March of this year my sales person at that time was Michael Tarr. I ended up purchasing a used More

by kmakela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tarr
September 07, 2015

Again very satisfied! I live in Queens NY and to travel some 250 miles just to get a car it was well worth it. First of all they have the best prices. It was the second tim More

by bartek32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Joey LaBranche
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