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Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 823 reviews

September 20, 2018

90000 mile (plus) overhaul. Great service, prompt, thorough, etc. Alan is the best, and (can't remember name,sorry) who bluetoothed my new phone to the car. Service took great More

by Clberne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan orlosk, Service Department
Sep 20, 2018 -

Ira Subaru of Manchester responded

I am so glad our service team provided an excellent experience. Thank you for having your 90,000 mile maintenance completed at Subaru Manchester!

September 18, 2018

Excellent service from salesman Jack Berkowitz. Jack gave me hands on professional service and attention as he did in the past. Great salesman! Manager Gus was also very good. Very good. More

by Jdistaso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager named Gus., Jack Berkowitz
Sep 18, 2018 -

Ira Subaru of Manchester responded

Great to hear that Jack and Gus took excellent care of you. Thanks from all of us at Subaru Manchester for your business and for leaving us a great review!

September 18, 2018

Quick and helpful I came in to get both of my cars inspected. Good prices, very quick, and they fit us in without an appointment. Everyone was pleasant. Great experienc More

by Casey D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 18, 2018 -

Ira Subaru of Manchester responded

I am thrilled to see that our Service Team provided a great experience. Thank you for sharing. I am thankful we have earned your service business - thank you for choosing Prime Subaru Manchester.

September 18, 2018

Bait and switch Brought car in for 60k service. Both the phone person and the service rep read off a list of mfg recommended services and quoted a price. Two hours More

by Primesubarusucks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Sep 19, 2018 -

Ira Subaru of Manchester responded

This is a really disappointing review to receive and I want to apologize for the experience you had. This is not how we train our team or what we ever expect our customers to have to go through when choosing to do business with us. I'd like to discuss it with you and see how we can make it right. Please give me a call when you have a moment. Thanks, Michael Chrisstoffels - Service Manager - (603) 668-2411.

September 18, 2018

Great service & experience I brought my car in for an oil change, inspection, and for an instrument light error to be checked. The service representative was friendly, I was ch More

by Holly R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 18, 2018 -

Ira Subaru of Manchester responded

Holly, this is such a good review to read, thank you so much! I'm glad you chose Subaru Manchester for your oil change and inspection and that we were able to straighten out the fault indicator. Have a great day!

September 17, 2018

Easy first-time car buying experience Randy was a pleasure to work with - no games, no gimmicks, just an honest price quote and friendly service. Greg was a equally affable and easy to wor More

by linkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Wood, Greg Moore
Sep 17, 2018 -

Ira Subaru of Manchester responded

This is such a great endorsement, thank you so much for sharing so others can learn about your experience at Subaru Manchester. We appreciate you mentioning Greg and Randy as well, we'll be sure to share with them. Congrats on the purchase of you first car - and great job choosing Subaru :).

September 17, 2018

Best of the best! Friendly, helpful and considerate staff who communicate with the client well and provide unsurpassed service. I have found them to be totally honest i More

by Colmcc44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 18, 2018 -

Ira Subaru of Manchester responded

Thanks for the kind words Cam, and for choosing Subaru Manchester. See you next time.

September 17, 2018

An amazing stress free environment Jack Berkowitz was an amazing sales rep. He made me feel at home and worked a great deal to get me the vehicle I wanted at the price range I could aff More

by Jasoncfh90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz
Sep 18, 2018 -

Ira Subaru of Manchester responded

Jason, this is an awesome review, thank you so much for taking the time to share! The team at Subaru Manchester strives to provide a stress-free and thoroughly enjoyable car buying experience and we love to hear when we've hit the mark. We appreciate your loyalty, see you next time.

September 16, 2018

Joey LeBranche and Prime continue to impress! This is our 4th Subaru and 3rd Prime purchase. The dealership and Joey LeBranche continue to be forthwith, honest, accommodating, and customer orient More

by bwnchrstphr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
Sep 17, 2018 -

Ira Subaru of Manchester responded

This is so awesome! Thanks for all the kind words, and for your continued loyalty to Subaru and Prime. The team at Subaru Manchester is so proud to see this review, we can't thank you enough. Joey is known for delivering an excellent customer experience, it's great to hear when customers have a strong relationship with him or any member of our staff. Enjoy the new ride!

September 16, 2018

Excellent experience at Prime Subaru Manchester I bought my first new car at Prime Subaru Manchester, and my experience was great. It's a very professional and welcome environment, with no nonsense More

by Dthom93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Rowe
Sep 17, 2018 -

Ira Subaru of Manchester responded

We love seeing feedback like this, thank you so much for taking the time to share your experience here. We love Dana too and are so glad you got to work with her. Thanks for choosing Prime Subaru Manchester!

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