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Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 823 reviews

October 18, 2018

18 thousand mile service check Service sticker on car was for 16,500 miles.. car at 16,422. Young female name of Tara who helped me at service counter very personable and very know More

by Cjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 22, 2018 -

Ira Subaru of Manchester responded

I truly apologize for the mess on your floor mat. Our Service Team strives to provide professional assessments to all of our customers and I'm sorry to hear you were disappointed with your service. I'd love the opportunity to set this right and talk about that alignment as it can be needed for reasons other than time and mileage. If you are willing, please contact me at (603) 668-2411. Thank you, Michael Chrisstoffels, Service Manager

Oct 22, 2018 -

Cjm responded

Apparently the review and the “star rating system” contradict each other Reviewers mistake.. it was supposed to be 4 and or 5 starred service. Apology for the misunderstanding

October 02, 2018

Thanks Charlie! Charlie went out of his way to get me the best deal possible and make sure things were taken care of when issues arose. He took great care of me and More

by Romania92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Foster
Oct 02, 2018 -

Ira Subaru of Manchester responded

This is great to see, thanks for sharing! Charlie is fantastic and certainly has many fans :). Thanks for choosing Subaru Manchester to help you find your next vehicle!

September 26, 2018

Always a friendly experience The folks at the dealership always make you feel welcome and always do a terrific job servicing your car. The service consultant was trustworthy and More

by JML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas
Sep 26, 2018 -

Ira Subaru of Manchester responded

Trustworthy, great service and friendly are wonderful compliments of our Service team and customer experience skills. Thank you for choosing Manchester Subaru to service your vehicle. We are grateful for your business!

September 22, 2018

Wonderful, professional service from Alan We needed someone to check a low tire and Alan fit us in immediately and was able to fix the tire and do an oil change!! More

by Kane12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 22, 2018 -

Ira Subaru of Manchester responded

Thanks for leaving this fantastic review of Alan's work during your visit! I'm glad to hear we were able to get your oil changed and tire squared away so you could get back on the road. Thanks for choosing Subaru Manchester!

September 21, 2018

Great customer service I would recommend this dealership. The Service Department is great. I have had a great experience so far. Thanks for accommodating me on short notice. More

by Annand, Laura 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pazderka, Service Department
Sep 21, 2018 -

Ira Subaru of Manchester responded

Laura, thank you for trusting Subaru Manchester to take care of you in a time crunch. We are grateful for your recommendation and your business. Thanks!

September 21, 2018

Great service Offered a great deal. Staff very helpful and professional. There were no hidden surprises come closing. They did everything possible to expedite the c More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wadsworth, Joey LaBranche
Sep 21, 2018 -

Ira Subaru of Manchester responded

Eileen, thanks for leaving Subaru Manchester a great review. We appreciate your business and hope to have the opportunity to serve you again in the future!

September 21, 2018

Good deal great people. Contacted them through email they responded quickly had a number of good conversations on the phone before I went down and by the time I got there we More

by Cj
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristopher Garcia
Sep 22, 2018 -

Ira Subaru of Manchester responded

I love this review CJ, thanks for sharing! The team at Subaru Manchester appreciates you taking the time to review our work and allow other customers to understand the type of experience we provide. Thanks for working with Subaru Manchester to find your new vehicle. Enjoy the ride!

September 21, 2018

Excellent Service Center They did a great job communicating with me as well as my warranty company so that I also knew the status of my car, and I didn’t have to deal with the More

by bjrdavis27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naudia, Service Department
Sep 22, 2018 -

Ira Subaru of Manchester responded

Service with a smile! Thanks for trusting Subaru Manchester to get your vehicle back on the road, see you next time!

September 20, 2018

Great sales team Great experience with the sales rep, Joey, and the sale manager, Mike, but the business manager was pushy on selling all the extra warranties. Joey wa More

by Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
Sep 20, 2018 -

Ira Subaru of Manchester responded

Chan - thanks for leaving us this feedback and for trusting Subaru Manchester to help you find your next vehicle!

September 20, 2018

Awesome service!! There’s a reason why I go to Prime even though I don’t own a Subaru. The team is awesome and everyone is very honest and efficient at what they do. More

by Jeep13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Christoffels , Service Department
Sep 20, 2018 -

Ira Subaru of Manchester responded

We love seeing 5 star reviews! And we especially love that you service your Jeep with us at Prime Subaru Manchester based on your experience. Thank you!

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