Ira Subaru of Manchester
Manchester, NH
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Great Service Great people and technicians. I was entered in the system. Then sat back in the comfy waiting room. Tim kept me updated throughout the process. Great people and technicians. I was entered in the system. Then sat back in the comfy waiting room. Tim kept me updated throughout the process. More
Either we were scammed or they're horridly disorganized. Terrible. Absolutely terrible. We came in hoping to purchase a used Forrester, and we were VERY impressed. Put down payment down, filled out the paper Terrible. Absolutely terrible. We came in hoping to purchase a used Forrester, and we were VERY impressed. Put down payment down, filled out the paperwork for Massachusetts registration etc., and were told to return the following weekend to pick up the vehicle. Totally reasonable! HOWEVER, apparently the dealership has misplaced the title, and we've now been given the runaround for two weeks, only to be told that the vehicle (which, again, we've put a down payment on) will not be ready for AT LEAST A MONTH. Worst customer service experience I've had with any Subaru dealership. Save yourself the headache and head to Exeter Subaru. This is completely unacceptable, and bordering on criminal. Filing for a lost title is not rocket science. Do better. More
Purchased a new car. My experience with Steve Silva was fantastic. He was very helpful and straight forward. He made the process very easy. I would recommend him to frie My experience with Steve Silva was fantastic. He was very helpful and straight forward. He made the process very easy. I would recommend him to friends and family in the future. More
18,000 mile service Appointment was easily scheduled. Service team was friendly and professional. Service was completed in the promised time frame, Waiting area is ple Appointment was easily scheduled. Service team was friendly and professional. Service was completed in the promised time frame, Waiting area is pleasant. WiFi is available. More
Friendly staff, very thorough. Tara Comire was a pleasure Service department was very helpful and thorough. Tara was a pleasure to work with. Would highly recommend !! I will be coming back for any service ne Service department was very helpful and thorough. Tara was a pleasure to work with. Would highly recommend !! I will be coming back for any service needed in the future. More
Great, excellent customer service, fast Great, work done as agreed upon, convenient, and fast turnaround. Dealership of choice for sakes and service. I would and have recommended this dea Great, work done as agreed upon, convenient, and fast turnaround. Dealership of choice for sakes and service. I would and have recommended this dealers and staff More
Easy, quick. Best deal The dealership was quick and easy. I inquired online and they immediately gave me best price beating out all other dealerships. It was particularly ni The dealership was quick and easy. I inquired online and they immediately gave me best price beating out all other dealerships. It was particularly nice because they didn’t make it tough to get the best deal. If I knew exactly what I wanted (I tried a manual and automatic) then I probably would’ve been in and out in under 2 hours. Everyone’s nice and it’s just the easiest car purchase I’ve ever had (and honestly an amazing deal) More
Great experience at prime Subaru Manchester. Steve Silva was a great help. Did most of the deal over the phone so all I had to do was show up sign some paper work an at prime Subaru Manchester. Steve Silva was a great help. Did most of the deal over the phone so all I had to do was show up sign some paper work and Steve showed me the car. More
Quick and easy Last minute appointment for an oil change and the staff was prompt and friendly and made it very easy to make it to my other appointment I had at the Last minute appointment for an oil change and the staff was prompt and friendly and made it very easy to make it to my other appointment I had at the same time. Very accommodating and friendly staff. Nadia Armand? He was the shuttle driver and the cash outlady were awesome. Made it a pleasant experience with knowledgeable answers on questions I had. Only thing I would complain about is the price for an oil change is a bit overpriced compared to other Subaru dealers who also offer complimentary wash and vacuum. Other than that great overall experience. Sad though to see a lot of the former staff not there since theanew ownership as well. More
2019 Crosstrek Initially started chatting on the webpage with Francine. Then busted the dealership to look at the Crosstrek. We already have an 2016 Outback that we Initially started chatting on the webpage with Francine. Then busted the dealership to look at the Crosstrek. We already have an 2016 Outback that we purchased from this dealership. Met Josh at the dealership and found a 2019 Crosstrek that fit my budget. More