Ira Subaru of Manchester
Manchester, NH
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Staff is awesome! Thank you so much for working with my husband and I to get the car we wanted! Steve C. and Mike A. were awesome. Well worth the trip. I highly recomme Thank you so much for working with my husband and I to get the car we wanted! Steve C. and Mike A. were awesome. Well worth the trip. I highly recommend! More
Would not recommend Stay clear of this place, especially if you're purchasing a pre-owned vehicle. I was told the car I was purchasing would receive a full detail, howeve Stay clear of this place, especially if you're purchasing a pre-owned vehicle. I was told the car I was purchasing would receive a full detail, however, when I picked it up it looked like it may have received a rinse at best. Make sure you get anything they promise you written on the we owe form or it won't happen. After further inspection there are several imperfections/paint chips and a gouge in the rear bumper that they never mentioned or pointed out, that are going to require body shop work. The finance department will try to do whatever they can to convince you to extend your financing to 72+ months and add on extended warranties etc so they can get the largest commission possible. I even had the finance guy lie to me and say my third party pre-approved loan through a local credit union had it's rate increased by .5% "so you mind as well do a 72-month term so you can have flexibility on your payments". When I declined my rate magically went back to what I was originally approved for. Overall this is just a typical shady used car dealer that I wouldn't recommend to anyone. You may have a different experience if purchasing a new vehicle from them but I'd be extremely cautious. More
Efficient, comfortable, great morning coffee As always I found Tom a pleasure to deal with. He took care of me and explained thoroughly the invoice. You can’t asked for a better customer service As always I found Tom a pleasure to deal with. He took care of me and explained thoroughly the invoice. You can’t asked for a better customer service agent. Thank you. More
New 2020 Awesome buying experience. Never had a doubt along the process and was honest and upfront. When finishing up paperwork, was haggle free and will ret Awesome buying experience. Never had a doubt along the process and was honest and upfront. When finishing up paperwork, was haggle free and will return. More
Forester purchase Gary is the best car dealer I interacted with Was able to bring us the car we want. Was not pushy with communications. I will choose this dealership Gary is the best car dealer I interacted with Was able to bring us the car we want. Was not pushy with communications. I will choose this dealership again when I need a new car because of him More
Not Stressful Steve found a CPO vehicle that met all of my requests/needs at a very fair price. They have access to a larger inventory of vehicles through the Prim Steve found a CPO vehicle that met all of my requests/needs at a very fair price. They have access to a larger inventory of vehicles through the Prime group. Jason was great getting me through the car signing process More
Recall repair on 2015 CrossTrek Recall repair on brake switch module was accomplished very efficiently and faster than I had expected. Service advisor Timothy Gleason was very clear Recall repair on brake switch module was accomplished very efficiently and faster than I had expected. Service advisor Timothy Gleason was very clear and helpful. More
Noise investigation The mechanic and Michelina were very helpful and educated me on the workings of the Subaru’s. They were thorough and timely and explained their findin The mechanic and Michelina were very helpful and educated me on the workings of the Subaru’s. They were thorough and timely and explained their findings. More
Helpful and knowledgeable salesman. We had been to 3 Subaru dealerships and only Prime Subaru Manchester really helped us. We called first and the salesman, Jack, gave us his name and me We had been to 3 Subaru dealerships and only Prime Subaru Manchester really helped us. We called first and the salesman, Jack, gave us his name and met us when we pulled in. He explained the different models of Imprezas. We took one for a test drive. He worked with us on the price too and reviewed the features to make sure we would be happy with our purchase. We a very pleased with our new car. Thank you Jack! More
Always great service and communication I have been using this dealership for a while now and always get great service and the communication is excellent. They always let me know how things I have been using this dealership for a while now and always get great service and the communication is excellent. They always let me know how things are progressing during service appointments, not just at the end like most service places! I highly recommend More