Ira Subaru of Manchester

Arrived on time and was greeted by service rep. Agreed on service plan and directed to a clean wait area. I chose the quiet room area as lobby was noisy. After about an hour wait car was ready and Agreed on service plan and directed to a clean wait area. I chose the quiet room area as lobby was noisy. After about an hour wait car was ready and washed or rinsed too! I was impressed with service area- my first time as car is new to this dealership (I purchased from previous dealership). I’d go back and give it a try again. More

Ira had a great synthetic oil change special which I took advantage of since the BRZ was due. Scheduled online for a 0800 appointment. They had me out in under an hour. It would have taken me that long to advantage of since the BRZ was due. Scheduled online for a 0800 appointment. They had me out in under an hour. It would have taken me that long to jack my car up and do this myself More

Great service, and made the process convenient and easy. Very happy with the whole experience. Very happy with the whole experience. More

I called in the morning and explained my issue. Sandra indicated I could bring the car in as soon as I could get there. The car was taken right in. Within approximately one hour I was told about th Sandra indicated I could bring the car in as soon as I could get there. The car was taken right in. Within approximately one hour I was told about the issues that needed to be addressed. Within 30 minutes the repairs were finished and I was on my way. In addition, I was able to use an office to take a zoom call that I had scheduled. I will use Ira Subaru for my maintenance needs. Thank you. More

Ira Subaru is always friendly and they listen to their customers! Service has a quick and thorough. customers! Service has a quick and thorough. More

I had stopped using dealers for service needs on my Subaru until an extended warranty took me to Ira Subaru in Manchester. I have used it since for maintenance and repair needs in response to the excel Subaru until an extended warranty took me to Ira Subaru in Manchester. I have used it since for maintenance and repair needs in response to the excellent professional, polite and well-run service from Tara and the service team. (Today I also worked with Josh.) They have helped me keep my car safe and affordable. They do not up-sell and all communication is clear and friendly. While waiting for my car I talked with Steve and Robert over on the sales side. Again, lots of useful info, respectful approach. They are eager to sell their product, but not overly-aggressive in the manner of many sales folks elsewhere. The predominant strength here is that the people in service and sales LISTEN to the customer, and respond accordingly. They do not seem to rely on cookie-cutter pitches. A very well-run place and a sparkling clean facility. More

I came in very stressed and overwhelmed. The service guy Joseph was calm and kind. They took care of my car today and kept me updated the entire time. By the time I left I was smiling and fe The service guy Joseph was calm and kind. They took care of my car today and kept me updated the entire time. By the time I left I was smiling and felt safe driving my car home. More

Courteous, efficient, good deals on OEM parts on certain days, spotless customer waiting area with wifi and work stations, coffee/tea/snacks. Service install was great. days, spotless customer waiting area with wifi and work stations, coffee/tea/snacks. Service install was great. More

Ira Subaru of Manchester is steering customers they did it to me . They are upset that I would not let them perform a $600 service when I declined they said they would stop giving me free oil changes.. I h it to me . They are upset that I would not let them perform a $600 service when I declined they said they would stop giving me free oil changes.. I have done all my service with the dealer I did not buy one car I bought two , I am going to another dealer that will treat me with respect and not treat me poorly as if I don’t know what is going on. I have done the recommended service with another dealer it’s sad that they chased me away… More

The service advisors are patient. They are very helpful however, calls not returned when you have a problem. They are very helpful however, calls not returned when you have a problem. More