Ira Subaru of Manchester

Service 1/30/2020 Great service department. Scott Sturtevant followed through ordering a needed part and setting up second appointment for installation and completion. Great service department. Scott Sturtevant followed through ordering a needed part and setting up second appointment for installation and completion. Always a pleasure to deal with service department with knowledgeable staff and expert technicians. More

Very good service. Service Consultant Michelina Marino was excellent. Bright, polite, respectful, knowledgeable. Very down to earth, thoughtful, responsive to requests. All staff at center were poli was excellent. Bright, polite, respectful, knowledgeable. Very down to earth, thoughtful, responsive to requests. All staff at center were polite and respectful. Thank you. More

Michelina greeted me when I got to the counter. Was polite and professional. Took me early and was out sooner than I expected which was great. polite and professional. Took me early and was out sooner than I expected which was great. More

Seems to be changing for the better I have had a relationship with this dealership for many, many years. I can say that after some extreme lows in the past, they appear to be working to I have had a relationship with this dealership for many, many years. I can say that after some extreme lows in the past, they appear to be working to make this a better place. This last visit I needed service, and they were very thorough and accommodating. I didn't feel pressured to get extra service work done, as they used to do. They got my car done in a timely fashion, and best of all, no one was rude and condescending, as some were in the past. Timothy was very respectful and professional. I will say that it is a bit more expensive getting my car serviced there. But I am willing to pay the price for quality service and being treated with respect. More

2nd time in a row a “service advisor” was rude and condescending toward me. There is never any parking. The new coffee machine was great but no option for a hot decaf beverage . condescending toward me. There is never any parking. The new coffee machine was great but no option for a hot decaf beverage . More

Georgina Young, my salesperson, was great! Georgina was professional, personable, knowledgeable, and courteous. She explained the features of the car I wanted and she listened. Her patience w Georgina was professional, personable, knowledgeable, and courteous. She explained the features of the car I wanted and she listened. Her patience was incredible in-spite of my speech impediment—I had a stroke a number of years ago and my speech is still not good. The experience with Georgina was easy and effective with all parties concerned. Negative Note: I wanted to see the colors of my model on the cars, not on the chart or internet, but the dealership has limited new cars with the spectrum of the new colors. I appreciated the coffee, but the coffee station was pretty dirty. More

Steve and Chris both made this process extremely easy and quick. They were knowledgeable, professional, and friendly. My wife and I would recommend your dealership as well as Steve and Chris. quick. They were knowledgeable, professional, and friendly. My wife and I would recommend your dealership as well as Steve and Chris. More

The salesman, Randy, listened carefully to what we felt our needs were and professionally guided us through the Subaru line. He explained the features well and explained the trim packages clearly allowing our needs were and professionally guided us through the Subaru line. He explained the features well and explained the trim packages clearly allowing us to make an informed decision. More

Excellent service. Friendly, knowledgeable staff who expedited the overall process and went the extra mile by staying late to accommodate us. I’m loving my new car. expedited the overall process and went the extra mile by staying late to accommodate us. I’m loving my new car. More

Very displeased with this dealer. We have a cosmetic issue with the vehicle and they won’t even fix it because it is not a safety issue. issue with the vehicle and they won’t even fix it because it is not a safety issue. More