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Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 823 reviews

February 07, 2020

Manchester Prime Suburu were able to give me an appointment the day I called with 4 dashboard lights blinking at me. They diagnosed, gave me an estimate and offered a loaner car. The job was done t More

by sioux
Recommend Dealer
Yes
Employees Worked With
Thomas and Dan, Service Department
Feb 10, 2020 -

Ira Subaru of Manchester responded

Thank you for the wonderful review! We always love hearing from our satisfied customers and it brightens our day to know our team could help get your vehicle sorted out quickly so you could get back on the road. We're happy to have you as a customer here at Prime Subaru Manchester!

February 05, 2020

Good service, professional and honest group.worked out a great deal. Will definitely return when the time comes and recommend to others. Good inventory amount also. More

by Sombra V
Recommend Dealer
Yes
Employees Worked With
Charlie Foster, Service Department
Feb 06, 2020 -

Ira Subaru of Manchester responded

Thank you so much for the positive feedback about our service and inventory! We really appreciate your support and can't wait to work with you in the future at Prime Subaru Manchester.

February 03, 2020

Great people to work with when getting a car. A no stress buying experience. Would regiment this dealership. Gary Smith was so great I can't day enough. More

by Cabinetman
Recommend Dealer
Yes
Employees Worked With
Gary Smith
February 01, 2020

Jack made this the easiest car buying experience we’ve ever had!! We highly recommend Jack and Prime Subaru. He took fabulous care of us! We will be back! More

by nhmom
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz
Feb 03, 2020 -

Ira Subaru of Manchester responded

Thank you for the 5-star review! We are so glad Jack and our team made your buying experience positive and memorable here at Prime Subaru Manchester. We will be sure to pass on your kind words!

January 31, 2020

Service 1/30/2020 Great service department. Scott Sturtevant followed through ordering a needed part and setting up second appointment for installation and completion. More

by dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 31, 2020 -

Ira Subaru of Manchester responded

Thank you for taking the time to share your experience with our service department. At Prime Subaru Manchester, it makes our day to hear from happy customers!

January 27, 2020

Very good service. Service Consultant Michelina Marino was excellent. Bright, polite, respectful, knowledgeable. Very down to earth, thoughtful, responsive to requests. All staff at center were poli More

by peggy
Recommend Dealer
Yes
Employees Worked With
Michelina Marino , Service Department
Feb 07, 2020 -

Ira Subaru of Manchester responded

Hi Peggy, thank you so much for the great review! We're thrilled you had such a wonderful experience working with Michelina and we will be sure to pass along your kind words. Customer service is our top priority and feedback like this lets us know our team is reaching that goal. We hope to see you back here at Prime Subaru Manchester in the future!

January 15, 2020

Michelina greeted me when I got to the counter. Was polite and professional. Took me early and was out sooner than I expected which was great. More

by Cheryl Bates
Recommend Dealer
Yes
Employees Worked With
Michelina can’t remember her last name. , Service Department
Jan 16, 2020 -

Ira Subaru of Manchester responded

Hi Cheryl - It's wonderful to hear that your recent service visit was even faster than expected. Thank you for trusting us with your vehicle! We look forward to serving you next time at Prime Subaru Manchester.

January 15, 2020

Seems to be changing for the better I have had a relationship with this dealership for many, many years. I can say that after some extreme lows in the past, they appear to be working to More

by mhc_03
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Gleason, Service Department
Jan 20, 2020 -

Ira Subaru of Manchester responded

We appreciate your longtime support and I'm so happy to hear that you've noticed our efforts to improve. Thank you very much for sharing this feedback! If there is anything further you would like to discuss, I'm available to take your call. Jim Medeiros - Service Manager - 603-668-2411

January 13, 2020

2nd time in a row a “service advisor” was rude and condescending toward me. There is never any parking. The new coffee machine was great but no option for a hot decaf beverage . More

by Next car is a Mazda
Recommend Dealer
No
Employees Worked With
Service Department
Jan 14, 2020 -

Ira Subaru of Manchester responded

I expect my guests to be treated with respectful service so this is very concerning to read. I'd like to address this directly but will need more information to do so. Would you please call me at your earliest convenience? Thank you, Jim Medeiros - Service Manager - 603-668-2411

January 13, 2020

Georgina Young, my salesperson, was great! Georgina was professional, personable, knowledgeable, and courteous. She explained the features of the car I wanted and she listened. Her patience w More

by mediationservices
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgina Young, Todd Berkowitz
Jan 14, 2020 -

Ira Subaru of Manchester responded

There are so many compliments in your review which we just love! Thank you so much for taking time to commend Georgina. We are happy to hear that her patience service helped your car-buying process go smoothly. We appreciate you sharing this feedback as well. Safe driving in your new car!

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