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Ira Subaru of Manchester

Manchester, NH

4.6
880 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 880 reviews

August 31, 2021

Brought in Subaru Legacy for oil and filter. Had a puncture in rear tire. Could not be repaired so Scott Sturtevant gave several options for tires. Replaced all 4 tires with a set of Yokohamas which More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sturtevant , Rob McDermit, Tomas Pazderka
Sep 01, 2021 -

Ira Subaru of Manchester responded

Thanks for the great review and for your confidence in Prime Subaru Manchester! We appreciate your trust in our team to take care of your vehicle and keep you safe out there.

July 14, 2021

We had a dead battery the day before leaving for a two week vacation. Had the car towed to Subaru. My dealings w service dept were on the phone. Excellent response time. I was given information as to what More

by Sillygoose675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Pazderka
Jul 14, 2021 -

Ira Subaru of Manchester responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your battery here at Prime Subaru Manchester, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 17, 2021

Steve Willis, Robb, and Christavo were all AMAZING! This was by far the easiest time I’ve ever had buying a car and I would recommend this dealership and these three guys to anyone. All said, I was in and o More

by crobbinsgoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robb Goodwin, Gustavo Mayr, Steve Willis
Jun 17, 2021 -

crobbinsgoodwin responded

By Steve I meant Steve Willis

Jun 17, 2021 -

Ira Subaru of Manchester responded

Thank you for the great review! We are very proud of our team, and it means a lot to hear that Steve, Robb, and Christavo delivered such a successful purchase experience. Congrats on your new vehicle, and enjoy it! We hope to see you back at Prime Subaru Manchester next time!

May 28, 2021

Always a pleasure to visit Prime Subaru Manchester. My vehicle was serviced properly in a timely fashion. Thank you again for the expert service and thorough review of my car. More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Pazderka, Shelby Woosley, Kyle McCauley
May 31, 2021 -

Ira Subaru of Manchester responded

Thank you for reviewing Prime Subaru Manchester and for trusting us with the care and maintenance of your vehicle! It is truly our pleasure to serve you. Safe travels and see you next time!

May 10, 2021

Jack Berkowitz was amazing. When I had some complex issues while buying my car, Jack went above and beyond what was expected to help and be accommodating and flexible. Thank you so much Jack, I will de More

by klou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz
May 10, 2021 -

Ira Subaru of Manchester responded

We are delighted to read your glowing feedback about Jack! Thank you for choosing Prime Subaru Manchester and taking the time to share your experience. We wish you many safe and happy miles in your new car!

April 17, 2021

After a long wait to get my car Delivered to my home and unexplained extended warranty i got with my car right now i am trying to call them to see what is going on with my refunded check for the gap insuran More

by saidmed77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Perez
Apr 19, 2021 -

Ira Subaru of Manchester responded

I apologize for the delays you experienced during your purchase and I'm very sorry that you've had trouble reaching someone who can help address your concerns. I would like to step in here to assist you, but I won't be able to find your contact information without a full name. Please call me at your earliest convenience so we can get this sorted out. Thank you, Gustavo Mayr - General Sales Manager - 603-668-2411

March 26, 2021

Working with Carlos in Sales and Gene in finance exceeded our expectations. It was a pleasure dealing with them. Would recommend both of them and Prime Subaru. More

by cj86
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Gavriluk, Carlos Perez
Mar 26, 2021 -

Ira Subaru of Manchester responded

Thank you for taking the time to leave us a review! We are so glad Carlos and Gene both took good care of you here at Prime Subaru Manchester, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

March 16, 2021

Niko was a great salesman to work with. I felt he went the extra mile for me. Gene Gavriluk in Finance was outstanding. I appreciate his integrity. I think highly of Prime Subaru based on my experience wi More

by 7comet21
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Nachef, Gene Gavriluk
Mar 16, 2021 -

Ira Subaru of Manchester responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that Niko and Gene both took good care of you here at Prime Subaru Manchester, and we will be sure to pass along your kind words. We look forward to your next visit!

March 04, 2021

PRIME Subaru Manchester, NH has a Team of Professional, customer centric Service Advisors and Mechanics that make your service visit free from stress, no matter if for regular scheduled maintenance or for More

by Dahbnh
Recommend Dealer
Yes
Employees Worked With
Tomas Pazderka
Mar 04, 2021 -

Ira Subaru of Manchester responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you are so confident in the Prime Subaru Manchester team to get the job done. Drive safely, and we hope to see you again down the road!

February 24, 2021

We took our 2020 Outback in for its first service and were disappointed to learn, it was not complementary as it was with at another dealership four our past two Subarus. In addition, Prime did not provi More

by OneVoice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Dozois
Mar 31, 2021 -

Ira Subaru of Manchester responded

This is a disappointing review to read. It sounds like there may have been a few miscommunications here, and it certainly doesn't sound like the exceptional service we pride ourselves on. I would be more than willing to speak with you directly about what happened and see what we can do to make this right. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Jim Medeiros - Service Manager - 603-668-2411

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