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Ira Subaru of Manchester

Manchester, NH

4.7
936 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 936 reviews

April 21, 2023

I received the below response from the GM and decided to call, never got a hold of him, one of his direct reports called me back and said they took care of the situation by addressing their employee.....not More

by Stay Away
Recommend Dealer
No
Employees Worked With
Gustavo Mayr
April 17, 2023

Drove from Maine with bank check to buy a used Subaru only to find out salesman blatantly lied about the condition of the car, wife ask about some what appeared to be black spots on the photo, it was har More

by Stay Away
Recommend Dealer
No
Employees Worked With
Chris Grandmaison
Apr 18, 2023 -

Ira Subaru of Manchester responded

Bruce, we're sorry to hear about your experience at our dealership. We always aim to provide top-notch service to our customers, and it's disappointing to hear that we fell short in your case. We would appreciate the chance to speak with you and see how we can make things right. Please give us a call at your convenience. Thank you, Christopher Aliberti - General Manager - 603-506-6951

Apr 24, 2023 -

Stay Away responded

Thanks, I did take the opportunity to call and was not asked how they could make things right. I was told they were handling the employee internally and they were sorry and then abruptly hung up on.

April 04, 2023

Tom (M) was pleasant on the phone and equally as pleasant in person. Answered questions, provided helpful input. Very Nice Staff there all the way around! The Dealership is a very clean pleasant area with More

by normasue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom (M?), Tomas Pazderka
Apr 05, 2023 -

Ira Subaru of Manchester responded

We are so grateful for your positive feedback about our whole team! Tom will appreciate the shoutout. Thank you for working with us here at Prime Subaru Manchester.

March 29, 2023

Robb Goodwin suggested we look at a Subaru which was a very good suggestion because it brought us to Prime to work with him. He is one enthusiastic Subaru representative and he knows his product well. He More

by Chip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robb Goodwin 5 Stars
Mar 30, 2023 -

Ira Subaru of Manchester responded

Thanks for leaving such a thoughtful review! We are delighted to hear that Robb provided such a stellar experience for you at Prime Subaru Manchester and continues to check in on you and your vehicle. Congratulations on your Subaru purchase and cheers to many happy miles!

March 06, 2023

Gary Smith was very friendly and helpful. He made me feel relaxed during the new car buying process. When I decided to purchase he volunteered to deliver my car 45 minutes away from the More

by JH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Mar 06, 2023 -

Ira Subaru of Manchester responded

Thank you for the review! We are so glad to hear that Gary delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Prime Subaru Manchester!

February 26, 2023

Very good team, polite,always listen what you need ,no hard sell, no pressure, very comfortable, that is why I willing to drove over 100 miles from New bedford to this dealer, and this is the second car I More

by Subaru friend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Karahusic
Feb 27, 2023 -

Ira Subaru of Manchester responded

Thank you for the review. We are glad that the team here at Prime Subaru Manchester was nice to work with. We appreciate your business and trust in us to assist.

February 25, 2023

Found the staff to be knowledgeable, friendly and most helpful. Great experience and will recommend to others More

by sadepietro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Wadsworth
Feb 27, 2023 -

Ira Subaru of Manchester responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Prime Subaru Manchester team. Drive safely, and we hope to see you back again down the road!

February 22, 2023

Polite staff, experienced mechanics, and always listen to the customers concerns and any car issues. More

by screenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina - Service Dept
Feb 23, 2023 -

Ira Subaru of Manchester responded

Thank you for the flattering review of Prime Subaru Manchester! We hope to assist you again in the future!

February 21, 2023

From the minute my son and i walked on to the parking lot looking to buy a new car we felt like the people there really care about you. I love my new car Jack provided me with great service and i had my More

by tinkerbell196285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz
Feb 21, 2023 -

Ira Subaru of Manchester responded

Thank you for the review! We are so glad to hear that you and your son found the right vehicle working with Jack. Safe travels and we hope to see you back again at Prime Subaru Manchester!

February 09, 2023

Very helpful and fair. Especially when I turned over the title of the car around 8p.m. And you came out to the car so I could sign without getting out of my sons car as I h More

by Lauramcd325
Recommend Dealer
Yes
Employees Worked With
Chris Grandmaison. Very accomodating, Gustavo Mayr, Steve Carnavalle, Tomas Pazderka, Shelby Woosley, Kyle McCauley, Chris Grandmaison, Josh Paraskos, Matt Abbott, Jeff Cate, Gene Gavriluk
Feb 09, 2023 -

Ira Subaru of Manchester responded

Laura - We appreciate the kind review of our team! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Prime Subaru Manchester.

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