Ira Subaru of Manchester
Manchester, NH
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I bought my car here new 15 months ago. Now at 36000 miles and have taken it in for every recommended service interval. I presented for my 36k service last week. The very professional tech Now at 36000 miles and have taken it in for every recommended service interval. I presented for my 36k service last week. The very professional tech comes out and tells me in the process they “fried the ECM”, have none in the country, and will send me with a loaner until able to replace. Just 8 days later I am back in my car. It was not an 8 days that didn’t come without inconvenience. For that inconvenience, I was given 10% off the service, worth around $14. I could have received the same discount showing a coupon on my phone app. They didn’t even wash my car, which would have been a gesture. I have been driving out of my way to get this car serviced by the dealer I purchased from even though I work 1 mile from a competing Subaru dealer. I am a loyal consumer, even when not convenient, but above all else, I value customer service. I left today feeling disappointed and questioning where I’ll go for my next service in 6k miles, not to mention purchasing my next Subaru. More
Ira Subaru service center is immaculate, your greeted with a friendly face who looks forward to assisting you. Everyone there makes you feel like family. I was in the area.and I just stopped in to get an with a friendly face who looks forward to assisting you. Everyone there makes you feel like family. I was in the area.and I just stopped in to get an oil change and they were able to take me right in. More
They were prompt! They let me know exactly what was being done to the car and when it would be done. They offered me options on things that they found and recommende They let me know exactly what was being done to the car and when it would be done. They offered me options on things that they found and recommended options. Their customer waiting area is comfortable and stocked with coffee and tea and snacks. More
I got the best deal for the new 2025 subaru Impreza, the salesperson Philip tried his best to provide me the features and offer I really wanted to get from the new car. salesperson Philip tried his best to provide me the features and offer I really wanted to get from the new car. More

